App Market Index

Gelato: Print on Demand

By Gelato

Sell globally, print locally in 33 countries

Wix marketplace

Wix marketplace collections

All visible and hidden collection assignments stored for this App.

Other

  • Verticals Dependencies verticals-dependencies
  • Apps with app-audience apps-with-app-audience
  • Wix Stores Catalog V3 wix-stores-catalog-v3
  • Cactus False cactus-false
  • Cactus Eli cactus-eli
  • Stores Apps (v3 filtering) stores-apps
  • Random Test random-test
App Market Index analysis No public analysis badge
Rating
Pricing External pricing
Marketplace Currently listed

Overview

About this App

Connect your store to Gelato in seconds to create and sell custom products to customers anywhere in the world. Our free design editor enables you to create unique designs and add them to 100+ custom products, including clothing, wall art, mugs, cards, photo books, and much more. The production network of 100+ local hubs around the world is now at your fingertips. Our growing number of partners make your custom products where and when you want them delivered while reducing transportation distances, carbon emissions, and costs. While you focus on designing and selling your products, we produce and deliver them to your customers

What the listing highlights

  • Faster delivery: Reach your customers faster through our network of 100+ local production hubs in 33 countries.
  • Superior quality: Make a lasting impression on your customers with high quality and sustainably sourced materials from industry-leading brands.
  • Free design tools: Craft beautiful designs and mockups for your store with our free design editor and mockup generator.
  • 24/7 support anywhere, anytime: Our customer support team works relentlessly to help you scale your business and get the most out of the platform.

Developer-written tags

  • print-on-demand
  • custom-products
  • online-printing

Official Wix marketplace summary

Wix Marketplace feedback

Official published marketplace Reviews
  1. 5 stars
    33.3% 5 reviews
  2. 4 stars
    0% 0 reviews
  3. 3 stars
    20% 3 reviews
  4. 2 stars
    13.3% 2 reviews
  5. 1 star
    33.3% 5 reviews

Review intelligence

App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.

Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.

Calculated as of

Review activity

Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.

Reviews in selected period

0 0 (percentage unavailable) vs previous 30 days

0 Reviews in the selected 30 days and 0 in the previous 30 days.

Review activity comparison.

Ratings in selected period

Current stored ratings for Reviews whose original Wix Review date falls in the selected elapsed-day period. Counts and percentages use only Reviews with a stored 1–5 star rating.
Average rating — Previous-period average unavailable
Sample size 0

No stored Reviews in this period

Stored replies

Reply coverage is the percentage of 15 preserved Reviews with at least one stored reply. Median and P75 use 15 Reviews with valid dated stored replies. Reply authorship is not inferred.
Stored reply rate.
Stored replies
15
Median first reply
2.8 days
P75 first reply
14.2 days

Stored publication state

Current stored state across 15 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.
Stored Review publication state distribution.
Published
15 100%
Unpublished
0 0%
Unknown
0 0%

Review pattern signals

Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.
Review pattern signal counts.
Suspicious 0 of 5 stored published 5★ Reviews.
0 0%
Very suspicious 0 of 5 stored published 5★ Reviews.
0 0%
Extremely suspicious 0 of 5 stored published 5★ Reviews.
0 0%
Suspicious unpublished 0 of 15 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
0 0%

Review timeline

Visualize Review volume and rating mix over time, plus Review-pattern activity.

Active months
14
Peak Review month
Mar 2022 · 2

Review volume

Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.
Ratings
Monthly stored Reviews split by rating.

Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

Show other reviews by reviewer
  1. sashapodgurska
    1.0

    It's not working with WIX

    It's not integrating with WIX. Support is also answered only once giving me to read generic articles which were not relevant. I installed another app, which works just fine

    Stored reply

    1. Reply

      Hi Sasha, We’re sorry to hear about your experience - it's certainly not what we want to offer. Our team has already reached out to provide clarifications regarding the integration with Wix. We strive to ensure a smooth experience for all users, and we appreciate your feedback as it helps us improve our services. If you have any further questions, feel free to reach out—we’re happy to assist. Best regards, Andrzej Gelato Support Team

  2. hamishneilands92
    1.0

    What Happened?

    Gelato Used to Be Good, but then they gained enough subscribers to cease control over the market and have since decided to push some of their subscription fees through the roof, a tactical move, and one that certainly didn't go unnoticed by users who felt they were actually getting a deal. oh well will have to find an alternative, a real shame...but such are the ways of human nature I guess, all the best Gelato

    Stored reply

    1. Reply

      Hello, We understand your concerns about the subscription pricing changes. The adjustment was part of a complete model update, which also introduced increased product discounts and additional benefits aimed at providing more value to our users. We appreciate your time with Gelato and would love for you to try the new structure to see how it could work for your business. If you have any questions or would like more details, feel free to reach out to us at apifeedback@gelato.com. Best regards, Andrzej Gelato Support Team

  3. khajgallery
    1.0

    poorly this year

    I wanted to share my experience here. This company was fantastic last year, but this year, it's been disappointing. One issue is when I ordered three hoodies, they charged separate shipping fees because they came from different places without prior notice, only hitting me with the charges later. Second, the customer support seems nonexistent - all automated responses, no human interaction. Lastly, the shipping costs for multiple items are exorbitant. I hope this company improves its transparency on shipping fees. Considering trying out new printing companies; I'm genuinely dissatisfied with this one

    Stored reply

    1. Reply

      Hi there, We are sorry to hear about the experience you've had with your order. This is definitely not the service we want to provide, as, while it can be a complicated topic, our goal is to make shipping as straight forward as possible. We appreciate this feedback, as it allows us the chance to investigate, learn and improve. We've reached out directly via email to continue the conversation and better understand how we can support you moving forward. Shipping discounts are also part of our Gelato+ subscriptions - this can be a great way to lower the cost of shipping or increase profits. More information on this can be found at: https://www.gelato.com/plus Should you have any questions around this please don't hesitate to reach out. Once again, thank you for your feedback and for helping us to improve. Best regards, Kyle Customer Service Manager

  4. gadotart
    1.0

    No way to make it profitable

    I'm selling wall art, small to medium sizes, printing on "premium" paper, wood frames... normal stuff. I've received 2 orders, one of 60€ (2 ilustrations), out of wich I made a profit of 10€ after paying the production, shipment and taxes. The other one was a 30€ order, my profit paying gelato production of the 1 single product costs' equals to 3€. This on one side, on the other side I got tired of the constant failures the app has with my wix store. The customer service is great, so willing to help, but the technical issues with the wix integration make the exhausting the process. So unless you're targeting to a really REALLY high purcharsing customers, I can't recomend this app, I won't make money with Gelato prices. More like losing money having if adding fixed costs.

    Stored reply

    1. Reply

      Hi, Thank you for your feedback - we appreciate it as it helps us to build a better service for you and all our customers. We do have points that you've mentioned on our roadmap of improvements to come, including automating the combination of posters and frames in the product creation process, which I hope you will be happy to use once released. Regarding the pricing, this is one area where our local production helps out. In the case of these two particular orders, these were almost the "worst case" scenarios as they were shipped from our backup locations, within the same region. The vast majority of orders should be produced locally, which will give greater margin on your sales, more in line with the earlier orders you experienced. Once again, thank you for your feedback and for helping us to improve. Best regards, Kyle Customer Service Manager

  5. dtirado1292
    1.0

    Integrated Vs Fulfillment Services

    Although Gelato has a great platform to start a POD store. Unfortunately, they're not a fulfillment service with Wix Stores. Both Wix and Gelato advertise they can integrate with each other, however Wix does not support them as a fulfillment service which means your orders will not be fulfilled unless you manually go into your gelato store and re-purchase every order you receive from your Wix stores manually, which is not ideal when you want to be semi-automated business. Also, it's not ideal when you have to constantly switch back and forth from Wix to gelato to cross over orders it just gets messy and time consuming.

    Stored reply

    1. Reply

      Hi Deanna, We're truly sorry for the confusion, and the incorrect information received from outside Gelato - we're doing everything we can to make this clearer to all, as we definitely take care of fulfillment too. Now that all your products are connected, any orders will be automatically transferred and fulfilled through our worldwide network of printers. We truly hope you'll give us another chance so you can see how simple it can be! Best regards, Kyle Customer Service Manager

Plan comparison

Pricing & Plans

External pricing
Custom pricing

Print on Demand

Pay As You Go

Custom pricing

Custom pricing

  • Free to use
  • No minimum order
  • No upfront cost