1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
Worry-Free Purchase
By Seel Inc.
- Verified by Wix
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Overview
About this App
Protect every order against loss, damage, and returns. Shoppers check out with confidence; you spend less time on support. Why merchants choose Seel: ✓ Higher conversion rates with a worry-free shopping guarantee at checkout ✓ Customer trust built through automated protection and flexible returns ✓ Claims resolved with no added work for your team ✓ Fewer support tickets tied to shipping and returns ✓ More repeat purchases from satisfied customers How it works: ✓ Seamless integration into your checkout flow ✓ Automatic coverage for loss, damage, and returns ✓ Fast refunds on eligible claims ✓ A self-serve portal shoppers can use anytime ✓ Real-time insights into orders and protection performance
What the listing highlights
- Higher conversion with a guarantee shoppers trust
- 7-day free returns, even on non-returnable items
- Coverage against loss, damage, and theft
- Fewer support tickets from shipping and returns
Additional product media
Promotional media
Videos
External video
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Reviews
Official Wix marketplace summary
Wix Marketplace feedback
Review intelligence
App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.
Calculated as of
Review activity
Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.Reviews in selected period
0 −2 (−100%) vs previous 30 days0 Reviews in the selected 30 days and 2 in the previous 30 days.
Stored replies
Reply coverage is the percentage of 33 preserved Reviews with at least one stored reply. Median and P75 use 32 Reviews with valid dated stored replies. Reply authorship is not inferred.- Stored replies
- 32
- Median first reply
- 302.4 days
- P75 first reply
- 358.3 days
Stored publication state
Current stored state across 33 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.- Published
- 33 100%
- Unpublished
- 0 0%
- Unknown
- 0 0%
Review pattern signals
Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.- Suspicious 0 of 29 stored published 5★ Reviews.
- 0 0%
- Very suspicious 0 of 29 stored published 5★ Reviews.
- 0 0%
- Extremely suspicious 0 of 29 stored published 5★ Reviews.
- 0 0%
- Suspicious unpublished 0 of 33 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
- 0 0%
Review timeline
Visualize Review volume and rating mix over time, plus Review-pattern activity.
- Active months
- 13
- Peak Review month
- Jul 2026 · 7
Review volume
Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.
Timeline data table
| Month | Reviews | Rating | Suspicious | Unpublished | |||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 5 stars | 4 stars | 3 stars | 2 stars | 1 star | Suspicious | Very | Extremely | Unpublished | |||
| Jan 2025 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2025 | 3 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2025 | 2 | 0 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Apr 2025 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2025 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2025 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2025 | 4 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2025 | 5 | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2025 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2026 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2026 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2026 | 7 | 6 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Aug 2026 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
App Market Index archive
Review list
Browse preserved published and unpublished Reviews.These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive
- juliehaymaker
disappointed
"I stopped using Seel after my first customer’s claim experience. When a package was mis-delivered and never found , Seel required the customer to file a police report, which was a major hassle for a $45 order. I ended up refunding the customer myself to ensure they were taken care of and dropped Seel immediately. The process was far too difficult for the buyer, and I refuse to subject my customers to such unreasonable requirements."
Stored reply
We are very sorry to hear about this experience. We sent you a private message and hope we can make it right. Issues with Seel coverage can always be reported at merchant@seel.com.
Other reviews by this reviewer0 total
- pokenetrading
Bad Team, Not Usable
This was a great app at first. I've given them $300K in revenue, over 1300 contracts and then it got disconnected from my site. I have tried MULTIPLE times to get in contact with someone and comically, noone wants to help me. I gave up... tried again just now and an error pops up they dont support my currency or region...Im in the US and do USD...I'm 100% positive they should support me lol. Sent upper mgmt an email saying if they brush me under the rug again, I'm done trying to hand them money. It's a shame. It was a great service.
Stored reply
Hello pokenetrading. We're very sorry to hear about this. Please reach out to merchant@seel.com. I'll put out a PSA to the team to route your note to the Wix team. I hope we can fix this!
Other reviews by this reviewer1 total
2 reviews across 2 apps 0 unpublished
Has some issues - but customer service is helping - will update review soon
Plan comparison
Pricing & Plans
Paid
Worry-Free Protection
Usage-based
Fees from shopper protection salesUsage-based
Fees from shopper protection sales- Completely free for merchants
- Charges based on protection sales
- No monthly or hidden fees