Worry-Free Purchase
By Seel Inc.
- Verified by Wix
Product media
Screenshots
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Overview
About this App
Protect every order against loss, damage, and returns. Shoppers check out with confidence; you spend less time on support. Why merchants choose Seel: ✓ Higher conversion rates with a worry-free shopping guarantee at checkout ✓ Customer trust built through automated protection and flexible returns ✓ Claims resolved with no added work for your team ✓ Fewer support tickets tied to shipping and returns ✓ More repeat purchases from satisfied customers How it works: ✓ Seamless integration into your checkout flow ✓ Automatic coverage for loss, damage, and returns ✓ Fast refunds on eligible claims ✓ A self-serve portal shoppers can use anytime ✓ Real-time insights into orders and protection performance
What the listing highlights
- Higher conversion with a guarantee shoppers trust
- 7-day free returns, even on non-returnable items
- Coverage against loss, damage, and theft
- Fewer support tickets from shipping and returns
Additional product media
Promotional media

Videos
Reviews
Official Wix marketplace summary
Wix Marketplace feedback
Review intelligence
App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.
Calculated as of
Review activity
Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.Reviews in selected period
0 −2 (−100%) vs previous 30 days0 Reviews in the selected 30 days and 2 in the previous 30 days.
Stored replies
Reply coverage is the percentage of 33 preserved Reviews with at least one stored reply. Median and P75 use 32 Reviews with valid dated stored replies. Reply authorship is not inferred.Stored publication state
Current stored state across 33 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.- Published
- 33 100%
- Unpublished
- 0 0%
- Unknown
- 0 0%
Review pattern signals
Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.- Suspicious 0 of 29 stored published 5★ Reviews.
- 0 0%
- Very suspicious 0 of 29 stored published 5★ Reviews.
- 0 0%
- Extremely suspicious 0 of 29 stored published 5★ Reviews.
- 0 0%
- Suspicious unpublished 0 of 33 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
- 0 0%
Review timeline
Visualize Review volume and rating mix over time, plus Review-pattern activity.
- Active months
- 13
- Peak Review month
- Jul 2026 · 7
Review volume
Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.
Timeline data table
| Month | Reviews | Rating | Suspicious | Unpublished | |||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 5 stars | 4 stars | 3 stars | 2 stars | 1 star | Suspicious | Very | Extremely | Unpublished | |||
| Jan 2025 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2025 | 3 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2025 | 2 | 0 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Apr 2025 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2025 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2025 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2025 | 4 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2025 | 5 | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2025 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2026 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2026 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2026 | 7 | 6 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Aug 2026 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
App Market Index archive
Review list
Browse preserved published and unpublished Reviews.These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive
- shopwithskystore
Excellent option for my customer checkout
- colorizedcommunity
Great Tool
I have been using with for over a year now, I think with this app it’s really helpful for the customers and I think a lot people should use itGreat
We're very happy that Seel has been a part of your store for over a year! Here's to many more. Thank you.
- compassionadvisors
Thank you from the TRUEHN Organization
Thank you from the TRUEHN Organization to the entire team at Seel Inc. for your dedication to helping ensure our valued clients and partners can shop with confidence. Your commitment to providing comprehensive supply chain insurance—from the factory floor to their doorstep—helps make every purchase safer, more secure, and more reliable. We sincerely appreciate your partnership and outstanding support.
Thank you for the review! We feel the same about you.
- darwininvest25
Wix
I have been using with for over a year now, I think with this app it’s really helpful for the customers and I think a lot people should use it
Thank you, Darwin! We appreciate your partnership.
- rankreadyseo
Great addition for any Wix store
We’ve been using Seel on our Wix store, and it’s been a great addition. The setup was quick and straightforward, and it gives our customers extra peace of mind when ordering. Since we sell physical products, having optional shipping protection helps build trust, especially for first-time or more skeptical customers. It’s one of those features that makes the checkout experience feel more professional. So far we’ve had a positive experience and would definitely recommend it to other Wix store owners.
We love that you added us to your store. Thank you!
- seamossmenow
Just awesome
It was awesome adding it it gives my customers an extra sense of protection true worry fee when it comes to you to purchase I love it thank you
Thank YOU!
- schlichtingeduardo
Super easy to use
Basically one click install and it's all setup. Love the simplicity and the added trust it adds to our store!
We worked hard to make the setup as worry-free as the shopping experience we provide as a team. Thank you!
- jg2693
Worry free!
Our customers aren’t stressed anymore about logistics, knowing their packages are backed by Seel.
Reliable outcomes make happy shoppers, and happy shoppers make the world go 'round. Thank you for partnering with us!
- reslevermann16
So Far So Good
The Concept is fantastic. Great way to build customer trust without adding cost to us. Will see how their claims go if they have to be used.
If we don't meet the promise, please reach us at merchant@seel.com. We aim to please, and we aren't trying to miss.
- alin00chka82
Easy to Install
So far so good and easy to install
This is what we love to hear. Thank you for the review! If anything changes, please contact merchant@seel.com.
- KEMO7jazz
Love this feature
I love how easy it is to use and the assurance my customers will have.
When we treat them right, they keep coming back!
- amarachinwaneri64
The site
It was really helpful in the creation of my site
We're here to deliver smiles.
- fastfashionwebsites
Worry Free Purchases and Returns from Seel
I would highly recommend WFPR to any Wix merchant who wants to simplify the handling of purchases and returns. This plugin to the cart allows a small business to have the functionality previously only available to big business. The dashboard is a clear and simple tool to setup and manage the plug-in. Customers will value this facility and find it impressive to see when shopping.
Thank you, fastfashionwebsites! We are here to enable commerce for everyone. Beyond proud to hear it's working for you.
- prestigeimportsglo
Perfect
This is exactly what my customers need
Thank you!
- BGlamm
GREAT
WORKS GREAT
Perfect. Please let us know if this ever changes. merchant@seel.com is here for you!
- afrm123456
Great to see this option for my store, makes for customers saticisfaction
Love to see options like these, keep it up.
We are honored to support your shop and your suppers!
- utcaraccessories
Great customer service and easy use!
We feel seen.
- michael7018
Protection for the seller YES!
Great to see an affordable option to take care of our customers
We aim to please. Glad we hit the target.
- dulceriacreations
Easy to use
Simple to add and streamlined!
This is our goal. Thank you for the review!
- smithcustom
I love it
Protected at least one of my customers from the damages that FedEx did to your shipment. Relieves me of the burden of filing claims with the carriers myself.
Happy to serve!
- thechokhold
Exactly what I was looking for.
I needed a peace of mind for both me and my customers and Seel did just that. My customers were pleased and reassured with their purchases. Thank you Seel for standing behind your services.
We stand firm! Thank you for your partnership and support.
- ebidmart
Love this app
Very nice and easy to use.
We think you're nice, too!
- HHtestsite
Great addition for our ecomm store!
We've been using them for a month now, and quite a few customers bolt on the service at checkout. Install is easy. Has been super helpful to lighten our customer service load for shipping issues!
Terrific! We love a strong attachment because that means more happy shoppers. Thank you.
- lamalco
Works well
Luckily for me I have not had to use it often, but when I did, it was easy and quick. Trust me I have tried a lot of different ways to get my money back when packages get lost or damaged and nothing worked. Now I don't worry about it like I did before.
This is a joyful review to read. We designed a worry-free® experience with the hope of exactly this result.
- evolveclothinggall
Finally, Help with combatting order fraud!!!! A No Brainer
We have requested this product update from Wix for years, and we are extremely happy to finally have this feature added to our website. Hopefully, this app will be issued to every store on Wix, with no searching for it. Takes responsibility for stolen or lost packages out of our hands. The customer opt-out feature adds some protection against fraudulent orders. it's no cost to business users!!!
"Hopefully, this app will be issued to every store on Wix, with no searching for it." We love this idea. Enabled commerce for all!
- theaestheticdollar
Best App Available on Wix!!
EDIT: I left a 5 star review almost a year ago and wish I could change it to a TEN star review ⭐️⭐️⭐️⭐️⭐️ This company continues to provide excellent customer service for both me and my customers and I am so grateful!! I own a small business and one of the biggest headaches is dealing with lost/stolen and damaged packages and then having to file the claim myself. With Worry-Free Delivery, the customer can choose to protect their packages and it is one less task for me to worry about. I had a customer who needed help filing the claim for a damaged package that was missing items and the Worry-Free Delivery team personally helped her file the claim and she was refunded the entire amount of her order. Don't think twice, you need this service! It's a total game changer!!
It was a sincere honor to help your shopper. Sometimes a little humanity goes a long way, especially for an AI company. You are a wonderful partner to us, and we look forward to supporting you as your business grows.
- lsfworkspace
Didn't even know I needed this!
I love having this additional protection available to my customers! It works so smoothly ... I've had no issues. My customers appreciate this extra protection as well!
We always knew we needed you. Thank you!
- laurenafritts
FINALLY! A MUST for Ecommerce shops!
Regardless of what you sell, no business owner wants to get the dreaded email of "I never recieved my order". Take a deep breath and pass over the responsibility of refunding orders to Seel, Worry-Free Delivery! As another reviewer mentioned, its about time someone made an app like this! In just 4 weeks we've protected $50k worth of orders. Almost every person that checks out adds this to their cart! It's a no-brainer and standard across most-all ecommerce platforms now to have a protected shipment. Being a high-end clothing brand, refunding orders is costly! It costs us nothing to install this app and our customers are so greatful!
We sincerely appreciate your thoughtful review. Providing excellent service is our top priority, and we're glad we could deliver. For any future assistance, please don't hesitate to contact us at merchant@seel.com. We value your trust in Seel.
- letsgofit
A service that is sorely needed
We have been operating wix ecommerce stores for years, yet somehow we couldn't find any app that protects our shipments until now. Most of our customers choose to add the insurance to their parcel (2% of the cart value) and it has reduced our tickets volume and disputes drastically because it gives them peace of mind. Although it's not available for all countries, big ones like USA or UK are covered so if you sell in these territories I urge you to install the app, it's free for merchants and it will change your business for the better very quickly.
What a fantastic review – thank you for sharing! We pride ourselves on exceeding expectations, and it's wonderful to hear we hit the mark. Have any questions down the road? Our support team at merchant@seel.com is just an email away. We appreciate your choice to work with Seel.
Plan comparison
Pricing & Plans
Worry-Free Protection
Usage-based
Fees from shopper protection salesUsage-based
Fees from shopper protection sales- Completely free for merchants
- Charges based on protection sales
- No monthly or hidden fees