Fera Reviews

By Fera

Turn customer reviews into social proof

Wix marketplace
  • Wix Choice
  • Wix Related App
  • Wix Campaign
  • Wix Recommended
  • Wix Team Pick
  • Wix Highly Promoted

Wix marketplace collections

All visible and hidden collection assignments stored for this App.

  • Editor_3 social Related Apps editor-3-social-related-apps
  • related-apps-social related-apps-social
  • related-apps-community-forum related-apps-community-forum
  • related-apps-groups related-apps-groups

Other

  • Strategic apps search strategic-apps-search
  • Stores Apps (v3 filtering) stores-apps
  • Wix Stores Catalog V3 wix-stores-catalog-v3
  • Cactus Eli cactus-eli
  • Random Test random-test
  • supported by wix studio supported-by-wix-studio
  • Wix Choice wix-choice Visible
  • Dependencies without stores dependencies-without-stores
  • Interact with Visitors interact-with-visitors Visible
  • Product page no USA - Klaviyo product-page-no-usa---klaviyo
  • Verticals Dependencies verticals-dependencies
  • Product page USA with Klaviyo product-page-usa-with-klaviyo
  • Products products
  • Verified verified
  • Product page catalog V3 product-page-catalog-v3
  • Apps with app-audience apps-with-app-audience
  • Social Apps social-apps Visible
  • Product page no USA product-page-no-usa
  • Product page no USA - Omnisend product-page-no-usa---omnisend
  • supported by editorx supported-by-editorx
  • Headless Whitelist headless-whitelist
  • Product page USA with Omnisend product-page-usa-with-omnisend
  • wix owner app wix-owner-app
  • Installed Stores app before-success
  • White list Editor3 white-list-editor3
  • Holiday Prep Essentials holiday-sale-must-haves
  • Apps for Your ADI Site recommended-in-adi
  • Picasso - WhiteList picasso-white-list
  • Team Picks staff-picks Visible
App Market Index analysis
  • Suspicious unpublished review pattern
Rating
Rated 4.79 out of 5 from 4,041 reviews.
Pricing Free plan available 14-day free trial
Marketplace Currently listed

Overview

About this App

Fera helps merchants automatically collect and display reviews to build trust and boost conversions. It seamlessly integrates with your store to showcase text reviews, star ratings, and customizable widgets that match your brand. Import existing reviews from Facebook, Google, TrustPilot and more. Features: 1. Customer review, photos & video management - Add, import, and edit reviews, photos & videos - Approve/decline customer submissions - Real shopper verified badges for reviews 2. Beautiful ratings, reviews & photo widgets - Display reviews and star ratings on your website and pages that matter to your customers 3. Automatic review, photo & videos growth - Create and customize automatic review request emails - Incentivize review submissions with discounts (in-app) or loyalty points (with Smile.io) - Let customers leave reviews directly on your site 4. Search Engine (SEO) friendly reviews - Show product ratings and reviews in Google and other search engines - Export your reviews to Google Shopping

What the listing highlights

  • Show customer text reviews, star ratings, photos & videos (UGC)
  • Collect reviews through e-mail, SMS, or directly through website
  • Import existing reviews from Google, Facebook, Etsy, TrustPilot and more
  • Optimized for SEO

Developer-written tags

  • reviews
  • testimonials
  • photo
  • video
  • submissions
  • google reviews

Additional product media

Promotional media

Fera Reviews banner
Banner

Videos

Reviews

Official Wix marketplace summary

Wix Marketplace feedback

Official published marketplace Reviews
Rated 4.79 out of 5 from 4,041 reviews.
  1. 5 stars
    93.7% 3,788 reviews
  2. 4 stars
    2.7% 108 reviews
  3. 3 stars
    0.8% 31 reviews
  4. 2 stars
    0.5% 18 reviews
  5. 1 star
    2.4% 96 reviews

Review intelligence

App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.

Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.

Calculated as of

Review activity

Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.

Reviews in selected period

0 −8 (−100%) vs previous 30 days

0 Reviews in the selected 30 days and 8 in the previous 30 days.

Review activity comparison.

Ratings in selected period

Current stored ratings for Reviews whose original Wix Review date falls in the selected elapsed-day period. Counts and percentages use only Reviews with a stored 1–5 star rating.
Average rating Previous-period average unavailable
Sample size 0

No stored Reviews in this period

Stored replies

Reply coverage is the percentage of 4,035 preserved Reviews with at least one stored reply. Median and P75 use 758 Reviews with valid dated stored replies. Reply authorship is not inferred.
Stored reply rate.
Stored replies
758
Median first reply
3 days
P75 first reply
7.2 days

Stored publication state

Current stored state across 4,035 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.
Stored Review publication state distribution.
Published
4,027 99.8%
Unpublished
8 0.2%
Unknown
0 0%

Review pattern signals

Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.
Review pattern signal counts.
Suspicious 0 of 3,775 stored published 5★ Reviews.
0 0%
Very suspicious 0 of 3,775 stored published 5★ Reviews.
0 0%
Extremely suspicious 0 of 3,775 stored published 5★ Reviews.
0 0%
Suspicious unpublished 5 of 4,035 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
5 0.12%

Review timeline

Visualize Review volume and rating mix over time, plus Review-pattern activity.

Active months
60
Peak Review month
Mar 2023 · 171

Review volume

Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.
Ratings
Monthly stored Reviews split by rating.

Review intelligence over time

Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.
Suspicious0 Reviews currently classified as Suspicious, grouped by their original Review month.
Suspicious monthly activity.
Very suspicious0 Reviews currently classified as Very suspicious, grouped by their original Review month.
Very suspicious monthly activity.
Extremely suspicious0 Reviews currently classified as Extremely suspicious, grouped by their original Review month.
Extremely suspicious monthly activity.
Suspicious unpublished5 Stored unpublished 5-star Reviews, independent of cross-App relationships. Ordinary strength uses published Reviews; an App can carry both kinds of evidence.
Suspicious unpublished monthly activity.
Unpublished8 Surviving Wix-supplied unpublication dates grouped by the month in which unpublication was stored.
Unpublished monthly activity.

Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

  1. richard6075
    1.0

    Used to love it - but version 3 is a backwards step. Frustrating.

    And the support has become non existent.

    Stored reply

    1. Reply

      Thanks for sharing your feedback, we are really sorry to hear that. We'd like to understand where you've experienced issues, so we can look into it properly and improve things. If you are open to it, please reach out, we are here and happy to help get this sorted for you.

  2. lunkerzfishing
    1.0

    it doesnt work

    ive tried a million times trying to import aliexpress reviews and it wont do anything it says 0 reviews found on a link that has over 500 aliexpress reviews

    Stored reply

    1. Reply

      Sorry to hear about this issue. We are currently working on resolving the AliExpress integration. In the meantime, feel free to reach out to our support team for help.

  3. daniel11purpur
    1.0

    Sad IMO

    Reviews and people say it works beautifully but keep if you ever stop paying them they delete all your reviews and you can't get them back. I just tried signing up again and learned that Plus the FB review integration was not working at all, they advertised it as it was working, and even offered it during setup, but its broken, and they don't know when it will be fixed. I asked for a discount and they only could offer me to pay for the yearly subscription and I will save 25% LOL Ya wow thanks for offering me sign up for a year and get the standard subscription savings on your broken service...lol

    Stored reply

    1. Reply

      Thanks for your feedback! We are sorry about your experience with the reviews, this likely happened due to the free plan being removed, which requires you to take action to export your reviews. Regarding pricing, we don’t offer custom discounts, which is why our support team suggested the yearly plan, as it provides standard savings for all merchants. We understand how important this is and are working to improve the experience. Please reach out to our support team so we can look into your case and advise on the best way forward.

  4. pivotalglowesthetics
    1.0

    Not happy

    This app has gotten way too complex than it should be to make updates for review widgets which is very disappointing considering it's no longer free, no longer user-friendly for my business.

    Stored reply

    1. Reply

      We’re sorry to hear about your experience. If you need any help with some updates for review widgets, feel free to contact our support team, they’ll be happy to assist you.

  5. pete6777
    1.0

    terrible

    Wix will probably delete this review, but this company tries to upsale you on everything that should be expected in a normal subscription. No control unless you pay. And be careful, if you do choose this app, to check all the obnoxious emails they'll send to your customers begging for reviews. They imagine they're helping. And good luck trying to find where you disable or delete the automations.

    Stored reply

    1. Reply

      Thanks for your feedback. We’re sorry to hear about your experience. Please reach out to our support team so we can discuss the issue further and find the best solution.

Plan comparison

Pricing & Plans

Free plan available14-day free trial
Free

Free

Free

Free

  • 10 review requests / month
  • Up to 20 orders / month
  • Up to 10 MB photos / videos
Paid plan

Startup

$7 / month

$84 billed yearly Save 22% yearly

$9 / month

  • 100 review requests / month
  • Up to 200 orders / month
  • Up to 100 MB photos / videos
Paid plan

Small

$19 / month

$228 billed yearly Save 34% yearly

$29 / month

  • 1,000 review requests / month
  • Up to 2,000 orders / month
  • Up to 1 GB photos / videos
Paid plan

Medium

$69 / month

$828 billed yearly Save 30% yearly

$99 / month

  • 10,000 review requests / month
  • Up to 20,000 orders / month
  • Up to 10 GB photos / videos
Detailed App featuresCompare all 10 structured features
Comparison of 4 pricing plans
FeatureFreeFreePaid planStartupPaid planSmallPaid planMedium
Number of Order Reviews100 / month1,000 / month10,000 / month25,000 / month
Live Human SupportIncludedIncludedIncludedIncluded
Photo / Video Storageup to 100MBup to 1GBup to 10GBup to 50GB
All WidgetsIncludedIncludedIncludedIncluded
AI Review Moderation SmartIncludedIncludedIncludedIncluded
CustomizationBasicIntermediateAdvancedAll Features
Multi-tier IncentivesNot includedIncludedIncludedIncluded
AI Review RepliesNot includedIncludedIncludedIncluded
CSS EditorNot includedNot includedIncludedIncluded
Custom Email DomainsNot includedNot includedIncludedIncluded
Displayed prices exclude tax where supplied.