2 reviews across 2 apps 1 unpublished
Hate it!
Ship.com
By Ship.com
- Verified by Wix
Product media
Screenshots
1 of 6
Overview
About this App
Supercharge your store with Ship.com — the fastest, smartest, and most affordable way to ship. Instantly import all your orders, print labels in seconds, and access the lowest USPS & UPS rates in the US. Build your business with powerful email marketing tools and an automated rewards system that brings customers back for more. With AI-powered shipping, one-click insurance, and real human support whenever you need it, Ship.com helps you save time, save money, and scale your business effortlessly. Sign up for your free 14-day trial today and discover how simple shipping actually is. Ship.com — Ship Smarter, Scale Faster
What the listing highlights
- Access the lowest shipping rates in the United States - up to 89% off USPS and UPS
- AI-powered label creation automates fulfillment and allows you to print labels in 3 clicks
- One-click insurance gives you and your customers 100% protection
- Our world-class support team is fast, smart, and just a click or call away
Reviews
Official Wix marketplace summary
Wix Marketplace feedback
Review intelligence
App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.
Calculated as of
Review activity
Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.Reviews in selected period
0 0 (percentage unavailable) vs previous 30 days0 Reviews in the selected 30 days and 0 in the previous 30 days.
Stored replies
Reply coverage is the percentage of 4 preserved Reviews with at least one stored reply. Median and P75 use 4 Reviews with valid dated stored replies. Reply authorship is not inferred.- Stored replies
- 4
- Reply timing
- More data needed
Stored publication state
Current stored state across 4 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.- Published
- 4 100%
- Unpublished
- 0 0%
- Unknown
- 0 0%
Review pattern signals
Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.- Suspicious 0 of 2 stored published 5★ Reviews.
- 0 0%
- Very suspicious 0 of 2 stored published 5★ Reviews.
- 0 0%
- Extremely suspicious 0 of 2 stored published 5★ Reviews.
- 0 0%
- Suspicious unpublished 0 of 4 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
- 0 0%
Review timeline
Visualize Review volume and rating mix over time, plus Review-pattern activity.
- Active months
- 3
- Peak Review month
- Jan 2025 · 2
Review volume
Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.
Timeline data table
| Month | Reviews | Rating | Suspicious | Unpublished | |||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 5 stars | 4 stars | 3 stars | 2 stars | 1 star | Suspicious | Very | Extremely | Unpublished | |||
| Jan 2024 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2024 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2025 | 2 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
App Market Index archive
Review list
Browse preserved published and unpublished Reviews.These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive
- tbounds75
App refuses to allow me to choose anything
While initially signing up, I decided on the mid level growth plan for my brand new business that hasn't even launched yet but the app decided I needed the much more expensive unlimited plan instead and forced me into that. When I attempted to downgrade, it refused to allow me to downgrade to my chosen plan. After repeated errors and fighting with it and it refusing to let me off of the overpriced and unneeded unlimited plan, I finally decided to just cancel which it also refuses to allow me to do and it won't allow me to remove my credit card information either. If I end up with that exorbitant charge on it, I'm going to report you to the BBB
Stored reply
I'm so sorry to hear about the frustrating experience with our plan selection and billing system. I understand your concerns and want to help resolve this immediately. We'll ensure that your account is handled to your satisfaction. I can see that you've also reached out to our support team and they will respond to you directly to alleviate any further billing issues. Please feel free to reach out to us at help@ship.com if you have any additional questions or concerns.
Other reviews by this reviewer1 total
- jamestcraft
Love it!
Ship.com was so easy to connect to my site, and it saved me a ton of time by automatically fulfilling my orders and updating the tracking information!!!
Stored reply
Thanks for sharing your experience! We're thrilled that Ship.com has streamlined your order fulfillment process. Your feedback helps other Wix users understand the real benefits of our integration. Happy selling!
Other reviews by this reviewer0 total
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
- henzelkyle
Ship.com: A lifesaver for my Wix store!
I run a small business on Wix and for a long time, shipping was my biggest headache. Packing orders, comparing rates from different carriers, and manually entering tracking info was a huge time suck. Then I found Ship.com, and it's been a game-changer! What I love most: Easy to use: Ship.com integrates seamlessly with Wix. It pulls in my orders automatically, so I don't have to waste time re-entering information. Picking carriers and printing labels is a breeze. Customer service: When I did have a question (admittedly, not often!), the Ship.com customer service team was fantastic. They were friendly, knowledgeable, and got me back on track quickly Overall, Ship.com is an amazing tool for anyone who sells products online through Wix. It's easy to use, saves time and money, and helps keep my customers happy. If you're looking for a way to streamline your shipping process, I highly recommend Ship.com!
Stored reply
Thank you so much for your wonderful review! We're thrilled to hear that Ship.com has made such a positive impact on your business. It's great to know that the seamless integration with Wix, ease of use, and excellent customer service have helped streamline your shipping process and save you valuable time. Your satisfaction and success are our top priorities, and we're delighted to be a part of your business journey. We appreciate your recommendation and are always here to assist you with any questions or support you may need in the future.
Other reviews by this reviewer0 total
1 reviews across 1 apps 0 unpublished
No other stored Reviews for this reviewer.
- thehouseofenvy
Not worth the hassle
I tried to use the Ship.com integration on WIX and it never worked. I emailed 4 people in the company every other day for 2 weeks and got no where with no results. We never successfully shipped 1 product. I finally dropped Ship.com and went to another company. Steer clear
Stored reply
Hi there! I'm sorry to hear about your frustrating experience. We genuinely apologize for any inconvenience caused. However, we'd like to clarify that we did receive your emails and worked diligently to resolve the issue even before this review was posted. You can now use the Wix app uninterrupted on your free account. We understand the importance of reliable service, and we're committed to improving our integration as well as access to our support team. We appreciate your feedback and thank you for giving us the opportunity to address your concerns.
Other reviews by this reviewer1 total
2 reviews across 2 apps 0 unpublished
love this one
Plan comparison
Pricing & Plans
From $4.99 / month14-day free trial
Starter
$4.99 / month
$59.88 billed yearly$4.99 / month
- Purchase Shipping Labels
- Automatic Tracking Labels
- Excellent Support
Growth
$14 / month
$168 billed yearly Save 30% yearly$19.99 / month
- Up to 500 Shipments per Month
- Personalized Tracking Notifications
- Carrier Pickup Request
Executive
$22 / month
$264 billed yearly Save 27% yearly$29.99 / month
- Unlimited Shipments
- Personalized Tracking Notifications
- Carrier Pickup Request