Cheerlink Livechat, AI Chatbot
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Overview
About this App
Convert customers and make them happy with Cheerlink - the revenue-accelerating marketing and customer service platform for merchants. Most of the customers find live chat is a satisfactory form of communication, and will more likely to make a purchase. You can automate support using our best-in-class AI chatbot. You can also send beautiful marketing emails to your customers using Cheerlink.
What the listing highlights
- AI chatbot with zero setup, best experience for your customers and you
- Omnichannel marketing campaigns, send converting emails to your customers
- Beautiful and customizable widget optimized for speed and performance
- AI chat copilot, sales pop, order lookup, and more to boost sales
Additional product media
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Review data from the App's stored Wix marketplace listing.
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Plan comparison
Pricing & Plans
Free plan available14-day free trial
Free
Free
Free
- 50 conversations/month
- 15+ widget themes
- Customized website banner and pop-up
AI Starter
$19 / month
$228 billed yearly Save 27% yearly$26 / month
- 100 Live chat conversation per month
- 100 AI conversation per month
- Set up your AI chatbot brand voice
Advanced
$29 / month
$348 billed yearly Save 26% yearly$39 / month
- 300 Live chat conversation per month
- 300 AI conversation per month
- Facebook and Instagram integration
Pro
$99 / month
$1,188 billed yearly Save 25% yearly$132 / month
- Unlimited live chat conversation
- 1,200 AI conversation per month
- AI learned and improved itself
Detailed App featuresCompare all 37 structured features
| Feature | FreeFree | Paid planAI Starter | Paid planAdvanced | Paid planPro |
|---|---|---|---|---|
| Live chat conversationsAnswer customer questions, recommend products, and offer discounts in real time. | 50 per month | 100 per month | 300 per month | Unlimited |
| Banner CampaignAdd eye-catching banners to promote sales or announcements. | Included | Included | Included | Included |
| Popup CampaignUse popups to capture leads or promote offers on your site. | Included | Included | Included | Included |
| Pre-chat email collectorsGather customer emails before starting a conversation. | Included | Included | Included | Included |
| Message translatorInstantly translate customer messages into your preferred language. | Included | Included | Included | Included |
| SeatsAssign team members to manage customer inquiries effectively. | 1 | 1 | 5 | Unlimited |
| Available hoursDisplay your team’s availability to let customers know when they can expect a response. | Included | Included | Included | Included |
| Widget multi-languageEnable your widget to support multiple languages for global customers. | Included | Included | Included | Included |
| Conversation notesAdd internal notes to customer chats for better follow-up. | Included | Included | Included | Included |
| Import and sync contactsSync customer contact details from various platforms and files | Included | Included | Included | Included |
| Launcher themesCustomize the look and feel of your chat launcher to match your brand. | Included | Included | Customized | Customized |
| Campaign templatesStart quickly with pre-designed templates for your campaigns. | Included | Included | Included | Included |
| Conversation tagsOrganize chats by tags for better management and tracking. | Included | Included | Included | Included |
| Widget themesPersonalize your widget design to align with your website’s style. | Included | Included | Customized | Customized |
| Contact activtiesView all interactions and activities for each customer. | Included | Included | Included | Included |
| Widget apps (Chat, FAQS, etc)Add features like FAQs, social media links, and chat to your widget. | Included | Included | Included | Included |
| Chat CampaignInteract with customers in real time through the chat widget. | Included | Included | Included | Included |
| Cart abandonedEngage customers who left products in their cart to complete purchases. | Not included | Included | Included | Included |
| AI conversation analyticsAnalyze chat data to improve customer interactions. | Not included | Included | Included | Included |
| Cart boosterOffer personalized incentives to increase cart value. | Not included | Included | Included | Included |
| AI Sales Copilot viewsGet AI-driven recommendations to close sales faster. | Not included | 1,000 per month | 3,000 per month | 12,000 per month |
| AI Chatbot tone and emotionsCustomize the chatbot’s tone to fit your brand voice. | Not included | Included | Included | Included |
| AI Chatbot conversationsAutomate customer support with an intelligent AI-powered chatbot. | Not included | 100 per month | 300 per month | 1,200 per month |
| Summarize content from conversationsGet instant summaries of long customer chats. | Not included | Included | Included | Included |
| Recommend productsUse AI to suggest products that match customer interests. | Not included | Included | Included | Included |
| Upload FAQs, files, text snippet for AIEnhance chatbot knowledge with uploaded content. | Not included | Included | Included | Included |
| Reply suggestions with AISave time with AI-suggested responses for quick replies. | Not included | Included | Included | Included |
| Advertising productsPromote your products directly within the chat. | Not included | Included | Included | Included |
| Send couponsShare promotional offers to boost sales during conversations. | Not included | Included | Included | Included |
| Tracking orderProvide real-time updates on customers’ order statuses. | Not included | Included | Included | Included |
| Email CampaignConnect with customers using personalized email campaigns. | Not included | Not included | 500 emails per month | 2,000 emails per month |
| Conversation viewsOrganize and filter chat conversations for easy access and efficient management. | Not included | Not included | Included | Included |
| Contact tagsLabel customer profiles with tags for better organization and targeted follow-ups. | Not included | Not included | Included | Included |
| Priority GPT-4o accessUse advanced LLM model for enhanced chatbot capabilities. | Not included | Not included | Included | Included |
| SMS CampaignSend quick and direct updates or promotions via SMS. | Not included | Not included | 500 SMS per month | 2,000 SMS per month |
| Email forwardingReceive and reply to your customers emails from Cheerlink inbox | Not included | Not included | Included | Included |
| AI learned and improved itselfLet AI improve its responses over time. | Not included | Not included | Not included | Included |