Chat
By POWR
- Wix Recommended
Product media
Screenshots
1 of 5
Overview
About this App
Provide the best customer support with live chat through WhatsApp, Facebook Messenger, and Telegram on your website. Customize your welcome message and avatar for a personal touch that builds trust with your visitors as soon as they open the chat. Engage with visitors directly on your site. Incoming messages will be delivered in real time to Facebook Messenger, WhatsApp, and Telegram, and your responses will appear instantly in the chat window. Personalize your Chat with custom icon images, colors, backgrounds, button text, and fonts. Decide when to display your chat window, who sees your chatbot, and how often it appears. Support text in any language and ensure responsiveness across all connected devices. Feel confident and secure with the POWR Help Center, offering answers to common questions via live chat or 24/7 email support.
What the listing highlights
- Connect to any or all 3 chat platforms: WhatsApp, Facebook Messenger, and Telegram
- Display chat to new visitors only, returning visitors, or all with chat triggers
- Create a unique welcome message and add an avatar for a strong first impression
- Customize the chat to better fit with your website's design
Additional product media
Promotional media
Reviews
Official Wix marketplace summary
Wix Marketplace feedback
Review intelligence
App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.
Calculated as of
Review activity
Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.Reviews in selected period
0 0 (percentage unavailable) vs previous 30 days0 Reviews in the selected 30 days and 0 in the previous 30 days.
Stored replies
Reply coverage is the percentage of 51 preserved Reviews with at least one stored reply. Median and P75 use 39 Reviews with valid dated stored replies. Reply authorship is not inferred.- Stored replies
- 39
- Median first reply
- 2.7 hours
- P75 first reply
- 8.6 hours
Stored publication state
Current stored state across 51 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.- Published
- 38 74.51%
- Unpublished
- 13 25.49%
- Unknown
- 0 0%
Review pattern signals
Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.- Suspicious 0 of 12 stored published 5★ Reviews.
- 0 0%
- Very suspicious 0 of 12 stored published 5★ Reviews.
- 0 0%
- Extremely suspicious 0 of 12 stored published 5★ Reviews.
- 0 0%
- Suspicious unpublished 0 of 51 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
- 0 0%
Review timeline
Visualize Review volume and rating mix over time, plus Review-pattern activity.
- Active months
- 29
- Peak Review month
- May 2020 · 7
Review volume
Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.Review intelligence over time
Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.
Timeline data table
| Month | Reviews | Rating | Suspicious | Unpublished | |||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 5 stars | 4 stars | 3 stars | 2 stars | 1 star | Suspicious | Very | Extremely | Unpublished | |||
| Apr 2020 | 2 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| May 2020 | 7 | 0 | 0 | 0 | 0 | 7 | 0 | 0 | 0 | 0 | 0 |
| Jun 2020 | 2 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Jul 2020 | 2 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Aug 2020 | 3 | 1 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 13 |
| Sep 2020 | 5 | 0 | 1 | 0 | 0 | 4 | 0 | 0 | 0 | 0 | 0 |
| Oct 2020 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2020 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2020 | 2 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jan 2021 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Feb 2021 | 2 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Mar 2021 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Apr 2021 | 2 | 0 | 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| May 2021 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2021 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2021 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2021 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2021 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2021 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2021 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2021 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2022 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2022 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2022 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2023 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2023 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2023 | 3 | 1 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| May 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2023 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2024 | 2 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Feb 2024 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2024 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Apr 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2024 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2025 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2025 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jan 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2026 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
App Market Index archive
Review list
Browse preserved published and unpublished Reviews.These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive
These Reviews were previously observed by App Market Index and Wix later supplied an unpublished state for them.
- theweekbeganUnpublished
Peace of sheet
Do not work. Facebook is a sucks always, as usual.
Stored reply
Hi there, So sorry this is happening for you! Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWr account+weblinks where you have live POWr plugins installed so that we can assist you. Thank you very much for your feedback & patience.
- connysharpUnpublished
Does not work
It's installed but does not show up or be found on any of my pages.
Stored reply
Hello, I'm sorry to hear that you're having problems with your Facebook Chat Plugin! Please reach out to our support team at support@powr.io and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!
- shaddixandcoUnpublished
doesnt work
App doesnt show after clicking "Add to site" very disappointed as it would have been great to link
Stored reply
Hello, I'm sorry to hear that you're having problems with the Facebook Chat plugin! Please reach out to our support team at support@powr.io and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!
- mangamagyarorszagUnpublished
It doesn't work
Stored reply
Hello, I'm sorry to hear that you're having problems with the Facebook Chat plugin! Please reach out to our support team at support@powr.io and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!
- propheticlighthouseUnpublished
It does not work?
You say it is installed but I cannot see it anywhere. It is a great idea and I would love to see it working.
Stored reply
Hi there, So sorry this is happening for you! Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWr account+weblinks where you have live POWr plugins installed so that we can assist you. Thank you very much for your feedback & patience.
- potapova0Unpublished
It does not work
Stored reply
Hello, I'm sorry to hear that you're having problems with your Facebook Chat! Please reach out to our support team at support@powr.io and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!
- mocarenUnpublished
mocaren@gmail.com
I have added this popup but I can't edit it and I can see it on my site but it's not configured. I want to have it removed. Please advise.
Stored reply
Hi there, So sorry this is happening for you! Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWr account+weblink with live POWr plugins installed so that we can look into the issues closer for you & come up with an effective solution. Thank you very much for your patience.
- findagoodbossUnpublished
Error
Can't see it on my website even though i have added it.
Stored reply
Hi there, So sorry this is happening for you! Kindly e-mail us directly at support@powr.io detailing the e-mail address linked to your POWr account+a weblink where you have a live POWr plugin installed so that we can help you set up our plugin & effectively resolve any issues related to it.
- dikoalchemytsUnpublished
Doesn't work, don't waste your time.
Stored reply
Hello, I'm sorry to hear that you're having problems with the Facebook chat plugin! Please reach out to our support team at support@powr.io and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!
- kailuxurystaysUnpublished
Invalid Token
Got invalid token, even after cleared caches and cookies still same error message
Stored reply
Hi there, So sorry this is happening for you! Kindly e-mail us directly at support@powr.io detailing the e-mail address linked to your POWr account+a weblink where you have a live POWr plugin installed so that we can help you setting up our plugin & effectively resolve any issues related to it.
- chilenoquispeUnpublished
Não funciona
Tentei colocar nos dois sites que tenho e informa que não esta funcionando o token Seems that something went wrong. It seems your token is invalid.
Stored reply
Hello, I'm sorry to hear that you're having this problem with the Facebook Chat app. if you're still seeing that error message, please try clearing your browser cache and cookies and if that does not help, please reach out to our support team so that we can looking into the issue further and get it sorted out for you!
- coachjordanedwardsUnpublished
Messed up the view on my mobile page, cant save or remove
Made my mobile page look unfinished. I cant remove the app, and I cant make any changes either. please sort asap. I have emailed the support@powr.io just now
Stored reply
Dear Jordan, So sorry this is happening for you! Thank you so much for e-mailing us. Due to an unusually high number of incoming requests it might take us slightly more time to process an efficient reply for you. Nevertheless, please rest assured that a member of our support team will get back to you ASAP.
- room41bUnpublished
Doesn't integrate well, and cant save your...
Doesn't integrate well, and can't save your changes and customization. You only get a half icon at the bottom that you cant customize, or control at all.
Stored reply
Hi there, So sorry this is happening for you! Kindly e-mail us directly at support@powr.io detailing the e-mail address linked to your POWr account+a weblink where you have a live POWr plugin installed so that we can help you setting up our plugin & effectively resolve any issues related to it.
Plan comparison
Pricing & Plans
Basic
Free
Free
- Choose 1: Facebook, WhatsApp, Telegram
- Custom button text
- Automated welcome message
Starter
$2.23 / month
$26.76 billed yearly Save 25% yearly$2.99 / month
- Remove POWR branding
- Choose 2: Facebook, WhatsApp, Telegram
- Custom background
Pro
$4.79 / month
$57.48 billed yearly Save 20% yearly$5.99 / month
- All of Starter +
- Connect all 3 chat platforms
- Custom chat triggers, delays
Detailed App featuresCompare all 12 structured features
| Feature | FreeBasic | Paid planStarter | Paid planPro |
|---|---|---|---|
| Connect Any Facebook Account | Included | Included | Included |
| Automated Welcome Message | Included | Included | Included |
| Customer SupportReceive support from POWR team via email or live chat. No AI answers are given. You are always speaking with a live human customer support team member. | 24/7 email support | Live chat support: No AI | Live chat support: No AI |
| Undo/redo edits | Included | Included | Included |
| Custom Button Text | Included | Included | Included |
| Remove POWR Branding | Not included | Included | Included |
| Custom Chat Icon | Not included | Included | Included |
| Chat Triggers | Not included | Included | Included |
| Custom Cover Image | Not included | Included | Included |
| Chat Delay | Not included | Not included | Included |
| Custom CSS & JS | Not included | Not included | Included |
| Trigger Details | Not included | Not included | Included |