App Market Index

Chat

By POWR

Live chat via Messenger, WhatsApp, Telegram

Wix marketplace
  • Wix Recommended

Wix marketplace collections

All visible and hidden collection assignments stored for this App.

Other

  • Apps for Your ADI Site recommended-in-adi
  • Cactus False cactus-false
  • supported by editorx supported-by-editorx
  • rubi rubi
  • Cactus Eli cactus-eli
  • supported by wix studio supported-by-wix-studio
  • Random Test random-test
  • adi in bm adi-in-bm
App Market Index analysis No public analysis badge
Rating
Pricing Free plan available
Marketplace Currently listed

Overview

About this App

Provide the best customer support with live chat through WhatsApp, Facebook Messenger, and Telegram on your website. Customize your welcome message and avatar for a personal touch that builds trust with your visitors as soon as they open the chat. Engage with visitors directly on your site. Incoming messages will be delivered in real time to Facebook Messenger, WhatsApp, and Telegram, and your responses will appear instantly in the chat window. Personalize your Chat with custom icon images, colors, backgrounds, button text, and fonts. Decide when to display your chat window, who sees your chatbot, and how often it appears. Support text in any language and ensure responsiveness across all connected devices. Feel confident and secure with the POWR Help Center, offering answers to common questions via live chat or 24/7 email support.

What the listing highlights

  • Connect to any or all 3 chat platforms: WhatsApp, Facebook Messenger, and Telegram
  • Display chat to new visitors only, returning visitors, or all with chat triggers
  • Create a unique welcome message and add an avatar for a strong first impression
  • Customize the chat to better fit with your website's design

Developer-written tags

  • chat
  • messenger
  • support
  • whatsapp
  • telegram

Additional product media

Promotional media

Chat banner
Banner

Official Wix marketplace summary

Wix Marketplace feedback

Official published marketplace Reviews
  1. 5 stars
    31.6% 12 reviews
  2. 4 stars
    7.9% 3 reviews
  3. 3 stars
    10.5% 4 reviews
  4. 2 stars
    10.5% 4 reviews
  5. 1 star
    39.5% 15 reviews

Review intelligence

App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.

Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.

Calculated as of

Review activity

Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.

Reviews in selected period

0 0 (percentage unavailable) vs previous 30 days

0 Reviews in the selected 30 days and 0 in the previous 30 days.

Review activity comparison.

Ratings in selected period

Current stored ratings for Reviews whose original Wix Review date falls in the selected elapsed-day period. Counts and percentages use only Reviews with a stored 1–5 star rating.
Average rating — Previous-period average unavailable
Sample size 0

No stored Reviews in this period

Stored replies

Reply coverage is the percentage of 51 preserved Reviews with at least one stored reply. Median and P75 use 39 Reviews with valid dated stored replies. Reply authorship is not inferred.
Stored reply rate.
Stored replies
39
Median first reply
2.7 hours
P75 first reply
8.6 hours

Stored publication state

Current stored state across 51 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.
Stored Review publication state distribution.
Published
38 74.51%
Unpublished
13 25.49%
Unknown
0 0%

Review pattern signals

Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.
Review pattern signal counts.
Suspicious 0 of 12 stored published 5★ Reviews.
0 0%
Very suspicious 0 of 12 stored published 5★ Reviews.
0 0%
Extremely suspicious 0 of 12 stored published 5★ Reviews.
0 0%
Suspicious unpublished 0 of 51 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
0 0%

Review timeline

Visualize Review volume and rating mix over time, plus Review-pattern activity.

Active months
29
Peak Review month
May 2020 · 7

Review volume

Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.
Ratings
Monthly stored Reviews split by rating.

Review intelligence over time

Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.
Unpublished13 Surviving Wix-supplied unpublication dates grouped by the month in which unpublication was stored.
Unpublished monthly activity.

Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

Show other reviews by reviewer
  1. avancewps
    1.0

    App Doesn't Work, Difficult Uninstall

    First, uninstall instructions they make you contact to provide for some dystopian reason: Wix dashboard, go to Manage Apps > select the Chat app > click Delete App. Actual review: Once live, the 'start convo' button was non-operational, rendering the app useless. Could not figure out how to uninstall (as many users report). No native deactivate or uninstall option as all other Wix apps I have seen have. Had to email. They emailed back fast, to their credit. But why at all?

  2. dwiz03
    1.0

    Need removed

    I can't remove it and it kept saying my Facebook isn't connected after I connected it. Please help!

    Stored reply

    1. Reply

      Sorry about the trouble you ran into. We can help resolve the issue you’re seeing and also assist with removing the app if that’s what you’d like. Please reach out to us at support@powr.io and we’ll take a closer look and help get this sorted for you.

  3. buildthenmarket
    5.0

    Booking should be included

    great web development user experience (UX)

  4. thepenhaus
    5.0

    Can’t do without it!

    Jamilya, Wix online support, was the best of all things - efficient, attentive, professional. I built my business’s website on Wix and have had it hosted with Wix since 2021. It’s been a pleasure!

  5. info5149995
    3.0

    De app had ik minder goeie ervaring mee

    customer suppor on livechat was very good! my assistent was Richcarde M. he helped me a lot and tried his best. so maybe i will come back in the future when I know more. Richcarde was very friendly and helpful thank you!

  6. tacticalmagfedforce
    1.0

    Problematic that you can´t remove the bouble....

    Stored reply

    1. Reply

      Hi there, Please note that the app can be removed very easily if needed. For further assistance, please send us an email at support@powr.io and our team will guide you accordingly!

  7. ausgrid
    2.0

    Cannot remove that bubble chat for PoWR off WIX website

    There no way to remove it off the wix website for bubble question mark on my website and there no uninstall or remove. It frustrating. Why do I have to write to support@powr.io if they cannot remove that bubble chat box off my wix website though.

    Stored reply

    1. Reply

      Hi Ausgrid, Thanks for the feedback, however it looks like there was a misunderstanding unfortunately. We noticed the plugin was removed successfully since before you contacted our support team. Our team seem are still waiting on a reply from you to confirm that you're all set; if you have any other questions, please don't hesitate to reach out again anytime and we'll always get back to you asap as usual!

  8. tryanglellc
    5.0

    Fun and Useful

  9. atheoft
    1.0

    How to uninstall

    This is really problematic and you cannot just uninstall it right away. It does not connect to facebook messenger even after setup

    Stored reply

    1. Reply

      Hi there, We do not provide assistance in the review section unfortunately. Please send us email at support@powr.io and you support team will be more than happy to assist :)

  10. senthilsikon
    5.0

    how to un install

    Stored reply

    1. Reply

      Hello, We're unable to assist through the review section unfortunately. Could you please send us an email at support@powr.io so we walk you through the process? We look forward to hearing from you soon!

  11. enymedia
    5.0

    Grat stuff

    Stored reply

    1. Reply

      Thanks so much for the great review! 😍️ Please feel free to let us know if you need assistance or have any questions. We'll be happy to help :)

  12. mammedevorahcoaching
    1.0

    Not at all.

    CANT CONNECT MY FACEBOOKPAGE NO POP UP which lead me to my page.

    Stored reply

    1. Reply

      Hello there! Really sorry you had to go through this. Please send us an email as soon as you can at support@powr.io so we check further into it for you and assist accordingly.

  13. berkovics5324
    1.0

    Totalt ur kass.

    Även att man har gjort rätt. Och klickar på Starta Schat. Så står det så här: Facebook Page is not connected. Installera inte denna appen på din hemsida. MVH: Ted Berkovics

    Stored reply

    1. Reply

      Hej där, Vi är mycket ledsna att höra om din upplevelse av vår app. Vänligen kontakta oss direkt på support@powr.io och specificera e-postadressen kopplad till ditt POWR-konto + webblänkar med live POWR-plugins installerade så att vi kan undersöka problemen åt dig och komma med en relevant lösning och/eller lösning. Tack så mycket för din detaljerade feedback och ditt tålamod.

  14. info0986233
    2.0

    can not connect the facebook page

    can not connect the facebook page, tried many times and on different browser, still not working.

    Stored reply

    1. Reply

      Hello there, So sorry to hear about your experience with our app. Thanks for your valuable feedback. In order for us to assist you better, kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWR account+weblink with a live POWR app installed so that we can look into the issue for you and come up with a relevant solution and/or workaround.

  15. lugardemisericordi
    5.0

    Mucho

  16. josvanpareren
    5.0

    New bug

    There's this bug at the moment that pushes my menu a bit down and therefore creating a gap in between the top of the page and the menu. When I turn this app off, the problem is solved.

    Stored reply

    1. Reply

      Thank you so much for your review. We really appreciate you taking the time out to share your experience with us and the community, Please reach out to our support team at support@powr.io and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!

  17. ikolicht
    3.0

    Es buena

    Me gustaría que se pueda utilizar con cuentas personales. Por ahora solo me deja utilizar el chat con páginas de empresa

    Stored reply

    1. Reply

      Hi there, Thanks for your review, Unfortunately, our chat app is not yet capable of doing this feature. We sincerely apologize for the inconvenience. I will make sure to relay this to our Product team so they can log it as a feature request internally.

  18. viccrattlehead1985
    2.0

    Connected On Desktop Page But Not On Mobil

    App Seems to be working correctly on Desktop Version. but for some reason on mobil it says that facebook is not connected when it is

    Stored reply

    1. Reply

      Hello there, so sorry to hear about your experience with our app. Thanks for your valuable feedback. We understand that your installed POWR plugin is not working on your site. In order for u to assist you better, kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWR account+weblinks with live POWR apps installed so that we can look into the issues for you and come up with a relevant solution and/or workaround.

  19. thuvienchoimahoc
    5.0

    It's excellent!

    The best thing of this app is that it connects directly to FB Messenger. So, when I am offline, my site visitors can text me. Whenever I have time, I can reply to them through the FB Messenger, and we still can maintain the conversations afterward. I don't need to ask for their email or phone number to know who is who. I think my site visitors hesitate to provide the information at the beginning but they are ok to connect to FB Messenger. I highly recommend the app since it has the convenient function and it's free.

  20. duynguyen0
    2.0

    Love the configuration but it just doesn't work

    Tried many ways but can't make it shown on the live website

    Stored reply

    1. Reply

      Hello there, so sorry to hear about your experience with our app. Thanks for your valuable feedback. We understand that your installed POWR chat app is not working on your site. In order for u to assist you better, kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWR account+weblinks with live POWR apps installed so that we can look into the issues for you and come up with a relevant solution and/or workaround.

  21. jarnold10
    1.0

    Very buggy... loses Facebook connection, branding changes don't work

    Oh.. what a shame... buggy and it worries me that it will fall over, doesn't reflect well on my brand if the apps I utilise are not 100%

    Stored reply

    1. Reply

      Hi there! So sorry this is happening to you. Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWr account+weblinks with live POWr plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround. Thank you very much for your detailed feedback&patience.

  22. n1njan33r
    3.0

    I SOOO wanted to love it

    It provides a very elegant interface and fully customizable...well expect the positioning of the bubble. The bubble renders over my mobile site's soft buttons. Facebook's plugin allows for the bubble to be repositioned, but I don't want to use it. I want to use POWR's! I get it: POWR's is fixed position, but when the config tabs offered "Embed Location", well I figured I could. But it doesn't look like it no matter what I try--even reading support pages.

    Stored reply

    1. Reply

      Hello there, so sorry to hear about your experience with our app. Thanks for your valuable feedback. Our product team will take a look into it and probably will include it in our roadmap. We are more than happy to improve our apps to serve you better. Kindly reach out to our support team at support@powr.io and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!

  23. uk2taiwan
    1.0

    Doesn't work

    Stored reply

    1. Reply

      Hello there, so sorry to hear about your experience with our app. Thanks for your valuable feedback. We understand that your installed POWR chat plugin is not working on your site. In order for u to assist you better, kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWr account+weblinks with live POWr plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround.

  24. julianfmorales
    5.0

    Installed 3 days ago and its working perfect!

    It has been nice till installed, its easy to personalize colors, text and images. So right now I give it 5 stars. No problems yet. Salutes!!

  25. tedulous
    1.0

    Cannot connecting with the Facebook.

    Hi, Could you please check, why we cannot access our FB to connecting with these Apps? Many time we try, still cannot sign into our FB.

    Stored reply

    1. Reply

      Hi there! So sorry this is happening to you. Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWr account+weblinks with live POWr plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround. Thank you very much for your detailed feedback&patience.

  26. silentcats
    1.0

    Nope. Didn't load

    Couldn't even get it to connect to Facebook. Have a Wix.com account. Had to use the Wix Chat app.

    Stored reply

    1. Reply

      Hi there! So sorry this is happening to you. Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWr account+weblinks with live POWr plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround. Thank you very much for your detailed feedback&patience.

  27. taiwan7
    5.0

    It works wonderful!

  28. violet444
    1.0

    Ugh

    Did not work and every 3 seconds a popup would ask me to review with preset good reviews to select.

    Stored reply

    1. Reply

      Hello, I'm sorry to hear that you're having problems with the POWR Facebook Chat! Please reach out to our support team at support@powr.io and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!

  29. rachelhiner
    3.0

    I think it redirects to messenger?

    I was able to customize it and make it cute, but when I tested it, the chat box didn't work and then when I clicked the send message button, a messenger popup came up. That's clunkier than we want for our business.

    Stored reply

    1. Reply

      Hello, I'm sorry to hear that you're having problems with the POWR Facebook Chat plugin! Please reach out to our support team at support@powr.io and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!

  30. groupepropulsion
    5.0

    Everything work as it should

  31. daddiedan
    1.0

    USELESS

    COMPLETELY RUBBISH, SPENT LOADS OF TIME TRYING TO GET IT WORKING WITH NO LUCK. SOMMANY FAULTS AND VERY BUGGY. DON'T BOTHER WITH YOU USUAL REPLY OF "CONTACT SUPPORT" THATS A COP OUT.

    Stored reply

    1. Reply

      We apologize for the inconvenience this has caused. Would you please send an email to support@powr.io so we can assist you better? A detailed information as to what error you are getting will be a great help! Looking forward to your response. Have a great day!

  32. krzychowajer
    4.0

    Uses Facebook Messenger instead of standalone

    Stored reply

    1. Reply

      Hi there! Thank you for taking the time to leave us a review. Please let us know what we can do to earn that last star!

  33. tios04
    1.0

    Will not connect to FB page

    The app refuses to connect to my FB page - the button doesn't even work!

    Stored reply

    1. Reply

      Hi there, I'm sorry to hear that you're having problems with the POWr Facebook chat plugin! Please reach out to our support team at support@powr.io and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!

  34. hmacbride0
    1.0

    Can't get the chat to the correct messenger

    I had 2 profiles & have 1 ready to close as discovered should have had a FB Page which I now have. No matter what I do, the chat goes to the profile I'm deleting. If I remove messenger from that profile, I can't get anything. Can't find anyone to help.

    Stored reply

    1. Reply

      Hi there! Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWr account+weblinks with live POWr plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround. Thank you very much for your detailed feedback&patience.

  35. ejeekum
    1.0

    Not Satisfied. App just working as redirect for messenger page.

    Reply to Response: LoL, no option to respond on review response from POWr team. Too bad to hear that again, I need to raise the concern to the support team. Thanks, POWr team, don't ave so much time for your not required loops. Not working on mobile screen. Most of the users are mobile users now and they cannot use this app. Poor customer support. It's for more than 02 days, no response from them. For desktop users, it directs to the messenger page. People don't like redirects. It should pop up for their messenger login authorizations and the messaging platform should be through this app only.

    Stored reply

    1. Reply

      Hello, I'm sorry to hear that you're having problems with the Facebook Chat plugin! Please reach out to our support team at support@powr.io again and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!

  36. websitedevelopers
    4.0

    super

    Stored reply

    1. Reply

      Hi there! Thank you for taking the time to leave us a review. Please let us know what we can do to earn that last star!

  37. stillsmallpoint
    5.0

    Setup Is Easy

    I like Plug-N-Play and this setup to get things going and ease of use is spot-on!

  38. nicoleletizia
    4.0

    So far, so good

    It was easy to integrate with my website, and FB business page. Just setting up, so I'll need to update the review.

Plan comparison

Pricing & Plans

Free plan available
Free

Basic

Free

Free

  • Choose 1: Facebook, WhatsApp, Telegram
  • Custom button text
  • Automated welcome message
Paid plan

Starter

$2.23 / month

$26.76 billed yearly Save 25% yearly

$2.99 / month

  • Remove POWR branding
  • Choose 2: Facebook, WhatsApp, Telegram
  • Custom background
Paid plan

Pro

$4.79 / month

$57.48 billed yearly Save 20% yearly

$5.99 / month

  • All of Starter +
  • Connect all 3 chat platforms
  • Custom chat triggers, delays
Detailed App featuresCompare all 12 structured features
Comparison of 3 pricing plans
FeatureFreeBasicPaid planStarterPaid planPro
Connect Any Facebook AccountIncludedIncludedIncluded
Automated Welcome MessageIncludedIncludedIncluded
Customer SupportReceive support from POWR team via email or live chat. No AI answers are given. You are always speaking with a live human customer support team member.24/7 email supportLive chat support: No AILive chat support: No AI
Undo/redo editsIncludedIncludedIncluded
Custom Button TextIncludedIncludedIncluded
Remove POWR BrandingNot includedIncludedIncluded
Custom Chat IconNot includedIncludedIncluded
Chat TriggersNot includedIncludedIncluded
Custom Cover ImageNot includedIncludedIncluded
Chat DelayNot includedNot includedIncluded
Custom CSS & JSNot includedNot includedIncluded
Trigger DetailsNot includedNot includedIncluded
Displayed prices exclude tax where supplied.