SKU IQ Inventory Sync
By skuIQ
- Verified by Wix
- Wix Campaign
Product media
Screenshots
1 of 4
Overview
About this App
Stop juggling inventory across multiple platforms. SKU IQ keeps sales channels in sync automatically, connecting your point-of-sale and e-commerce so stock levels, sales, and customer data stay accurate everywhere you sell. Trusted by thousands of merchants and syncing across the 9 largest retail commerce platforms, SKU IQ eliminates double data entry, prevents overselling with automatic quantity adjustments across channels, and lets you manage your entire business — in-store and online — from one dashboard. Setup takes minutes, with integrations built for the platforms you already use. Focus on growing sales instead of reconciling spreadsheets. If you're a Square POS user, please use our custom Square Application, titled "SKU IQ for Square"which can be found in the marketplace.
What the listing highlights
- Inventory Sync: Stock levels update across every connected channel, so what you see is always what's actually available — no lag, no guesswork
- Overselling Prevention: Automatic quantity adjustments across all channels stop you from selling the same item twice, protecting your reputation and eliminating refund headaches
- Fast, No-Code Setup: Plug-and-play integrations connect in minutes — built for the POS and e-commerce platforms you're already using, no developer required
- Free consultation and onboarding assistance with our sync experts
Additional product media
Promotional media
Videos
Reviews
Official Wix marketplace summary
Wix Marketplace feedback
Review intelligence
App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.
Calculated as of
Review activity
Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.Reviews in selected period
0 0 (percentage unavailable) vs previous 30 days0 Reviews in the selected 30 days and 0 in the previous 30 days.
Stored replies
Reply coverage is the percentage of 98 preserved Reviews with at least one stored reply. Median and P75 use 96 Reviews with valid dated stored replies. Reply authorship is not inferred.- Stored replies
- 96
- Median first reply
- 11 days
- P75 first reply
- 24.9 days
Stored publication state
Current stored state across 98 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.- Published
- 97 98.98%
- Unpublished
- 1 1.02%
- Unknown
- 0 0%
Review pattern signals
Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.- Suspicious 0 of 72 stored published 5★ Reviews.
- 0 0%
- Very suspicious 0 of 72 stored published 5★ Reviews.
- 0 0%
- Extremely suspicious 0 of 72 stored published 5★ Reviews.
- 0 0%
- Suspicious unpublished 0 of 98 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
- 0 0%
Review timeline
Visualize Review volume and rating mix over time, plus Review-pattern activity.
- Active months
- 40
- Peak Review month
- Jun 2021 · 9
Review volume
Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.Review intelligence over time
Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.
Timeline data table
| Month | Reviews | Rating | Suspicious | Unpublished | |||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 5 stars | 4 stars | 3 stars | 2 stars | 1 star | Suspicious | Very | Extremely | Unpublished | |||
| Jun 2021 | 9 | 7 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jul 2021 | 5 | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2021 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2021 | 5 | 4 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Oct 2021 | 3 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2021 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2021 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jan 2022 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2022 | 4 | 3 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2022 | 4 | 3 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Apr 2022 | 3 | 2 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2022 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2022 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2022 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2022 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2022 | 3 | 2 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2022 | 2 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Nov 2022 | 5 | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2022 | 5 | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2023 | 6 | 5 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Feb 2023 | 4 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2023 | 4 | 1 | 0 | 1 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Apr 2023 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2023 | 2 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jun 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2023 | 3 | 1 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Aug 2023 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2023 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Oct 2023 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2023 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2023 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2024 | 2 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Feb 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2024 | 2 | 0 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jul 2024 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2024 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2024 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2024 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2024 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2024 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2025 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2025 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 |
| Sep 2025 | 2 | 0 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Oct 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2026 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
App Market Index archive
Review list
Browse preserved published and unpublished Reviews.These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive
- jurassicbark2024
Perfect solution
SKU IQ has been a life saver. The only option on the market to do what I needed - sync products between my Clover inventory and my Wix online store. I used to have to sit here and enter every single product twice, this has saved a ton of time and effort and now I know my inventory is accurate across both platforms at all times. Highly recommend.
- cmoore829
Great Customer Onboarding
Customer service was great. As a small business, I wish the system automatically synced with the basic plan. It's an additional 44/month for syncing. That's not profitable for a seasonal business. Other than that, it's an easy tool.
Stored reply
Thank you for sharing your feedback and for recognizing our customer service team. We understand how important affordability is for seasonal businesses, and we’ll keep your input in mind as we continue improving SKU IQ. We’re glad you find the tool easy to use and truly appreciate your support.
- seagalscove
Terrible Onboarding
We scheduled the free consultation multiple times & the Rep never connected.
Stored reply
Hi there, thank you for reaching out. According to our records we've attempted to call you 5 times and sent multiple emails. Please respond to any of those messages with a good time to call and the preferred number and we'll reach out at your convenience. Thanks for choosing SKU IQ - we look forward to speaking with you!
- mrichmond187
Time-saver
This app is going to save my client so much time! They were manually updating multiple systems and now they have centralized data and up-to-date inventory. Highly recommend taking SKU IQ up on the offer for a set up call.
Stored reply
Awesome! We're so happy to hear that your client will be saving time using SKU IQ - it's our favorite thing! We look forward to serving their business and simplifying their inventory management for many years to come :)
- bateskatyra
Review
I love this app! I'm so happy that they created this app so that it merge the platforms together seamlessly !
Stored reply
Thank you for the wonderful feedback! 🥳 We're delighted to hear that you love SKU IQ and that it’s making it easy to merge your platforms seamlessly. Your success is our priority, and we’re so glad we could be part of your journey. If there’s anything we can do to make your experience even better, let us know—we’re always here to help!
- coachellavalleybar
GOOD
Syncs everything for me such as item quantities , names and sku
Stored reply
Thank you so much for your positive review! We're thrilled to hear that SKU IQ is helping you seamlessly sync item quantities, names, and SKUs. If you ever have any questions or need assistance, don't hesitate to reach out to our support team. We’re here to ensure everything continues running smoothly for you! 😊
- dimensioncreativeuk
Great Tool!
We've been using SKU IQ for a client's project to sync inventory from Lightspeed Series X to Wix Stores. It works a treat and the support team is great.
Stored reply
Thank you so much for taking the time to leave a review! We appreciate your feedback and are delighted to hear that SKU IQ is working well for your client and that our support team has done a great job. Happy syncing!
- giselle497
Best multiple platform inventory managment app BY FAR
I have used other inventory management apps in the past but none have been as easy to use as SQU IQ. They have been a game changer for keeping things synced across multiple sales platforms and I couldn't be happier with how much more free time and piece of mind I have.
Stored reply
Thank you so much for your wonderful review! We’re thrilled to hear that SKU IQ has made managing your inventory across multiple platforms easier and given you more free time and peace of mind. That's exactly what we aim for—making inventory management seamless and stress-free for our users. If you ever have any questions or need further support, don’t hesitate to reach out. We’re here to help and ensure that you continue to have a great experience!
- lmproenterprise21
I love it
This is the app I needed to sync Square with Wix and it was very easy. I had a problem at the beginning but the SKU IQ Support Team helped me solve the problem, Thank you!
Stored reply
Thank you for your review! We're so glad to hear that SKU IQ has been the perfect solution for syncing Square with Wix. We’re especially happy that our Support Team was able to assist you and resolve the initial issue. We’re always here to help if you need anything in the future! Thanks again for choosing SKU IQ.
- taylorr31
Integration Made Easy
I had a huge challenge integrating my inventory to my POS. Sku IQ helped me overcome that challenge with ease!
Stored reply
Thank you for sharing your experience! We’re thrilled to hear that SKU IQ made your integration process with Wix and your POS smooth and easy. Overcoming challenges like yours is exactly what we strive for. If you ever need further assistance or have any more questions, we’re always here to help!
- mrstbarclay01
SKU IQ not good for aussies
Had issues from the start. Not good for start up business - Does not streamline or sync as it claims to. Very hard to speak to support. Better off doing it manually with WIX. Will save you time and money esp Aussie customers.
Stored reply
Thank you for sharing your experience with SKU IQ. We apologize for the difficulties you've encountered, particularly with support availability due to time zone differences. Our team will be reaching out to make things right as best we can. We understand how frustrating this can be and are actively working to improve our global support services. In light of your experience, we will be downgrading your plan to a lower tier and offering you a free month of credit as a gesture of goodwill. We appreciate your patience and understanding as we address these issues. For more details on the Square and Wix integration, you can visit our integration chart here: Square/Wix Integration Chart. Thank you for your feedback and for giving us the opportunity to improve. We hope to do better in the future!
- menglish75
terrible
Doesn't work and you have to email support all the time. It should be easier to reset or reinstall and update your connections
Stored reply
Thank you for your feedback. I'm sorry to hear that you've had difficulties with our system and that it required frequent emails to our support team. We're continuously working to improve the user experience, and your input is invaluable in that process. We're currently exploring ways to make resetting, reinstalling, and updating connections more user-friendly. In the meantime, our support team is always here to assist you with any issues you encounter. If you have any specific suggestions or need further assistance, please don't hesitate to reach out. Your satisfaction is our top priority.
- sarah83115
Hate it
Not only did the inventory not upload properly, but customer service is horrible. Set up a technical call, waited on google meet for 40 minutes and then they said I never joined. Never fixed any of my issues or helped with this. This is a horrible app.
Stored reply
We appreciate you bringing this to our attention. We're sorry to hear about the challenges you faced with the inventory upload and the technical call. This falls below our usual standards, and we want to make it right. Our agents are held to a high standard and are committed to being on time to every customer facing call. Your time is valuable, and we are very sorry that you were left waiting for such a long time. It is our assumption that this was a mistake with the meeting link or some other technical issue, and we are currently trying to match this feedback to an account so we can reach out and give you the attention you deserve. To better assist you, would you please provide us with your account details by emailing support@skuiq.com and referencing this review from today? We would like to investigate and address your concerns promptly. Once again, we apologize for any inconvenience caused, and we're committed to resolving this issue to your satisfaction.
- tharshik
Much Waited Product
We were waiting for such as product to do the inventory sync work with WIX. With the Auto sync feature, it has eliminated the earlier manual work and made things to setup easy by anyone. recommending this product to Sync your WIX to any POS systems. Prompt Customer support service.
Stored reply
Thank you for your positive feedback! We're thrilled to hear that our product has met your expectations for inventory sync with WIX. The Auto sync feature aims to simplify the setup process, eliminating manual work and making it user-friendly for everyone. We appreciate your recommendation and are pleased to know our customer support service has been prompt for you. If you have any more feedback or questions, feel free to reach out. We're here to help!
- dvatalaro
So Far So Good
Download SKU IQ to help with online orders through wix and for the compatibility with Lightspeed POS system. Overall works great tech wise. Customer service is quick to respond and assist with any needs through live chat or by phone. Program so far seems to be meeting our store needs.
Stored reply
Thank you for taking the time to share your experience! We're pleased to hear that SKU IQ is working well for your online orders through Wix and its compatibility with the Lightspeed POS system. It's great to know that the program is meeting your store's needs. We appreciate your positive feedback on our tech performance and are glad to hear that our customer service has been responsive and helpful. If you have any more feedback or if there's anything specific you'd like to share, please feel free to reach out. We're here to assist and continuously improve to meet your expectations.
- sean1799
Where is the primary function??
All I want to do is take a physical inventory against what is showing in my online inventory. This is the most basic and foundational feature of any business and what I thought I was getting. WHERE is the inventory count feature??? IF I am missing something and someone can help me find it then I will change my review but if it is not a feature then what is the point of this app???
Stored reply
We understand your concerns, and we want to assure you that we take user experience seriously. While we empathize with the challenges you're facing, it's important to note that certain limitations may be external to SKU IQ and within the parameters set by Wix. The current obstacle is that we can only import around 25% of your catalog due to a limitation from Wix according to the logs. We recommend reaching out to Wix support or upgrading your plan to explore potential solutions to the item count restriction. Unfortunately, external constraints may limit our ability to address specific issues. Regarding communication, we value respectful interactions, and we reserve the right to maintain a positive and professional environment for our support team. Our team has multiple support tickets they are working on your behalf and will continue to be in touch until this situation is fully resolved. Thank you for your feedback and you should be hearing from us again shortly regarding this case.
- alchemyelectricser
It's Ok
Sku IQ is helpful but could be drastically improved, especially when syncing with other platforms. Don't even try to give customer service a call you will not get a person. You will have to leave a message requesting a call back which in my experience I never received unless you have interacted with someone in the company directly.
Stored reply
Thank you for your feedback! We appreciate your insights. We understand the importance of seamless syncing with other platforms and are actively working on improvements to enhance your experience. We apologize for any inconvenience with our customer service process and are committed to addressing this issue to ensure more efficient communication. It is concerning to hear that you've had trouble reaching our service team as we aim to be very responsive and it sounds like we missed the mark. Your concerns are valuable to us, and we're dedicated to making SKU IQ even more user-friendly.
- herbalxchange
horrendous
Stored reply
We're sorry to hear that you had a negative experience. If you'd like to provide more specific feedback or have any issues that need addressing, please feel free to share, and we'll do our best to assist or address any concerns you may have. Your feedback is valuable to us. Please don't hesitate to reach out to our support team at support@skuiq.com and we would be happy to assist you!
- tailoredclosetsbyl
Inventory made easy
Looking for an app for your website to make your life easy, have your inventory communicate between both POS and website. This app is easy to maneuver through and fast. If you’re a new busy business owner it’s worth investing in yourself to ensure your product communicates across your platforms. Go for it!
Stored reply
We're delighted to hear that SKU IQ has made managing your inventory across POS and your website easy and efficient for you. Your recommendation to other busy business owners is greatly appreciated, and we're here to support your continued success. If you have more questions or need further assistance in the future, don't hesitate to reach out. Thank you for choosing SKU IQ!
- info9885492
Generally good app and support, missing a couple of useful features
Support has been super fast to fix issues I've had with syncing. My only complaint is that it would be great if the sync pulled in all the images for product listings from my POS, instead of randomly picking only one for my ecommerce site - I've had to spend some time manually re-adding pictures which is frustrating
Stored reply
We appreciate your feedback and are pleased to hear that you've generally had a good experience with SKU IQ and that our support team has been responsive to fix syncing issues. Your suggestion regarding image syncing is valuable, and we'll take it into consideration for future improvements to provide a more seamless experience. If you ever have more suggestions or need further assistance, please feel free to reach out. Thank you for using SKU IQ!
- simplyseo
Client's Love This!
This app has saved my agency and out clients PLENTY of time! --- Love the app, and the customer support is a PLUS!
Stored reply
Thank you so much for your amazing feedback! We are absolutely thrilled to hear that our app has been a game-changer for your agency and clients, saving you plenty of time. It's wonderful to know that our product has been able to provide value and streamline your processes effectively. We also greatly appreciate your kind words about our customer support. We strive to provide top-notch assistance to all our users, and it's fantastic to hear that we have met your expectations. We'll make sure to share your feedback with our support team as well.
- mhpleasuresedm
nothing syncs correctly
im not sure why but the developers have stopped responding to my requests for support.
- jmays1965
Worth every penny!
SKU IQ makes streamlining orders between our e-store and our brick and mortar seamless. In addition to keep inventory up to date, it also makes adding new products to our Wix site so much faster. Since our products are automatically uploaded to square when we order they end up on our website with every sync saving us literal hours in back end work.
Stored reply
We are delighted to hear that you have found our app to be so useful, and that it has saved you literal hours in back-end work. It is our goal to make managing your inventory as easy and efficient as possible, and we are so happy that our app has helped you achieve this. Thank you for your feedback!
- rockcollagejjpbey
Great for keeping up with inventory
I work alone, so I needed something to make my life easier. The fact that this works between the two systems helps a great deal.
Stored reply
Thank you for leaving your feedback, it means the world to us! We love to save small businesses time managing inventory!
- owner8917
Exactly what I have been looking for and needing for a while now.
I just got really tired of cutting up CSV files in Excel to upload them and still have issues with product types or variants. SKU IQ makes it easy, hassle and worry free. I received some of the best customer service 4 days into my free trial and I am already sold. Time to find more inventory to add.
Stored reply
We are so happy to hear that you are saving time managing your inventory by using SKU IQ! Thank you for taking some of that time to leave a review here, we look forward to serving your business!
- handmadeinthenorth
Doesn't work with square. AVOID
**Update** SKU IQ have now admitted to me that their app doesnt work and they can't provide a timescale for it to be fixed. They have said there is a second version of the app being launched "Later in the year". Why on earth are they still selling an app to unsuspecting people when they know it doesn't work??? This app has cost me well over £2000 in lost sales and wasted working hours. That is on top of the hundreds spent on the app itself. I've had hudreds of photos deleted from my till by this app. It's also randomly deleting stock levels from my website and, in turn, my social media shops. It's actively dissuading customers from visiting the shop by showing items as out of stock when thats not correct. I think it's disgusting they are still tricking people into paying for something they know doesn't work. It also reflects badly on wix that they allow a faulty app to be sold on their platform. AVOID AVOID AVOID
Stored reply
We are truly sorry to hear about the negative experience you have had with our app. We completely understand your frustration with the issue you faced and the inconvenience it caused you. We want to assure you that we take your concerns seriously and have escalated the issue to our developers to resolve it as soon as possible. The issue you experienced was an isolated code-level issue that affected only a small percentage of our users. However, we understand that this does not excuse the inconvenience it caused you and we apologize again for this. We have been working hard to resolve the issue and are currently offering our services to you for free while we wait for the issue to be addressed. We understand that the issue has caused you a significant amount of lost sales and wasted working hours, and we apologize for this. We value your business and appreciate your feedback. We hope to make things right as soon as possible!
- brenda2951
So many issues syncing with Square
I have had nothing but issues with SKU IQ. I just wanted to connect my inventory with Square. It has been adding items to square inventory anytime anyone buys on WIX and then it adds that item back to my WIX inventory. And anytime I create a new item in Square, I have to email SKU IQ to push the item into WIX as the system doesn't not sync automatically. The purpose of this app is to do this but small business and not a lot of activity online, so not sure why this is an issue. I have called, emailed and chatted and no resolution. I am beyond frustrated with this app.
Stored reply
We are so sorry to hear that you've been having issues with our product. We have activated our service team to dig in and help sort this out! As of this reply, we are actively working with your account to make things right and should have you back to syncing successfully very soon! Thank you for your patience and understanding and we look forward to continuing to serve your business.
- piecesofjayde
Easy to Use and Great Customer Support
The SKU IQ sync app is easy to use, without a lot of unnecessary features we'll never use. When we did have a couple of connection issues, the customer support was immediate and effective.
Stored reply
We are so happy to hear SKU IQ is working for your business and that you've experienced our world class service team. Thank you for sharing your experience here!
- carlitasway1
Loving this App!!
Very helpful representative and very knowledgeable. Very impressed with the service and quick support and availability.
Stored reply
Thank you for your feedback :) Our team takes pride in our level of service, and we are constantly iterating and improving our product to add more value for customers just like you!
- david013026
Great product, better service.
Solved all of our needs with very little headaches during the implementation phase. Their support team is also amazing.
Stored reply
Excellent, we strive to provide stellar support to all of our users! Thank you for your feedback!
- dragoneyegaming2
GRRRREAT
this app is great and makes everything syncing up very easy
Stored reply
Awesome! Thank you for your feedback!
- katiejames2020
GREAT!
Starting up I originally had many questions and errors. After talking to a customer service representative, my questions were immediately answered! He was very helpful and always made sure to check back in with me. I am transferring products/inventory from Square to Wix and I couldn't be more satisfied!
Stored reply
Thank you for your review, this is great to hear and what we aim to provide for our customers!
- theforgemn
A Greedy Company
Why greedy? They intentionally made their admin portal difficult and handle very little mass updates at time. They do this to drive you to seek their help by mass imports/exports. They charge $400.00 for 2,000 to 4,000 skus. Our company is a small mom and pops games shop, we have nearly 10,000 skus' just after two years. Overall the software does transfer data between Wix and Square, but again it is far from user friendly. Unfortunately, this is one of very view softwares that do this. Because of this, I have hired a dev team to work on making a cheaper and simpler solution that isn't robbing their customers. I hope to see it launched soon as this company is truly not customer centric. For those of you who don’t know much about coding, it takes anywhere between two and ten lines of code to make a mass push. The fact that they are charging so much for a simple code, is just sad. I would recommend anyone here to use ECWID before SkuIQ .
Stored reply
We are sorry to hear that you had a negative experience with catalogue migration. Pushing all of your SKUs over to another endpoint with properly mapped fields is something that we do a la carte for a premium, but it is also a service we offer for FREE with an annual subscription. If our sales staff did not make that clear, or your particular case was not a good fit for our core service, we do apologize! Thank you for your valuable feedback, it is very important to us to hear from users like yourself so we can do better in the future. We sincerely hope that you've found a solution that works for you, even if that was not SKU IQ.
- mothermagnoliaplan
Making life easier
I ALMOST didn't upgrade my SKU IQ, but man, they are making life so much easier for me. Totally worth the minimal monthly fee. I used to chat right on their homepage to solve my connection issue, and within 3 minutes my connection to Wix and Square was re-established and syncing.
Stored reply
Awesome! Thank you for your feedback, and for choosing to upgrade! We look forward to serving your business and saving you time!
- lifteddc2622
Great Response Time
I'm able to reach someone for help in minutes love the app!
Stored reply
This is wonderful to hear! One of our biggest objectives is to provide prompt and pro active support whenever a customer needs us, and it is great to see that appreciated!
- jutemercantile
Invaluable inventory sync solution
So happy with this software, we have so many products in store and online, and keeping them updated was a full time job, but this takes care of every problem we had
Stored reply
Wow! Thank you for such glowing feedback! We aim to save time and energy for every one of our customers and it makes us so happy to see that you're benefiting from SKU IQ!
- westcoastfirearmsl
Love the customer service
Loved my experience with WIX support, I look forward to a fruitful and productive relationship with Wix!!
Stored reply
Thank you for your feedback, we pride ourselves on our excellent service team!
- emdesignco
Syncs physical store using Square with Wix online stores
I have a client who had a huge inventory set up in Square for her physical location. We did not want to use Square for the online sales route because we love Wix. We have used it for 9 months now and this has truly been a great system! It does take work and someone to continually make sure that the products have photos online, etc. however, it has made life easier. I will be recommending this to other clients.
Stored reply
Thank you so much for such detailed feedback, we are glad to have earned your business! We plan to improve our feature set in the future and hopefully save you even more time!
- tonhopoa
Saved my Time
I was creating a code to make exactly what they did, but their system is ready and perfect... It was a life saver especially now during the holidays. Thank you so much guys.
Stored reply
We are happy to have saved you some time and effort writing a custom solution. Thank you for your feedback!
- bluebasincanna
SO far so Great
So far we have had no issues and the customer service has been great. It has been about 3 months.
Stored reply
This is great to hear, thank you so much for choosing SKU IQ! We look forward to continuing to serve your business.
- tarikmohammedkhokh
Effortless procedure!
SKU IQ is so simple to use and has seamless integration with my e-commerce to POS system. Great customer service!!!!
Stored reply
Excellent, thank you for sharing and welcome to SKU IQ!
- stephaniealawton
Really Easy to Use and Great Customer Service
The process to set this app up has been really very easy. Anytime I've had questions I've used the live chat feature and I was immediately helped. Teshanie helped me out so quickly this last time. Absolutely makes the app worth it to have everything in my ecommerce and POS all synced together.
Stored reply
Thank you for taking time to leave feedback, we really appreciate it! It is great to hear that SKU IQ is helping you save time and that our service team is responsive :) Happy syncing!
- mohalayoga
Great customer service!
I had a great chat with Teshanie and was able to get my issue fixed quickly and with ease!
Stored reply
Excellent! We pride ourselves on our customer service and it's great to hear feedback like this. Thank you for taking the time to share!
- marco81116
Excellent Integration
I've done lots of research before choosing SKU IQ and thanks to the brilliant sales team behind this company which has been very helpful on showing me all the different features and integrations option, I can say to have done the right choice! Everything works perfectly, I synced Square (POS) with WIX (e-commerce) in a matter of hours thanks to the support team. I can now have a more focus on sales rather than checking my inventory level, with +2000 products available it's imperative for my business to provide an accurate availability to the customers, thing that I'm now more confident to have thanks to SKU IQ. High recommended.
Stored reply
Excellent, thank you for taking time out of your day to leave such thorough feedback - we deeply appreciate it. World class customer service is one of the things we take great pride in, and saving you and your business time is what we love to do!
- purpletwilightbody
Loving it!!
The app makes my life so much easier keeping inventory straight between Wix and square. had a few issues linking products together , but customer support has been awesome helping me fix issues.
Stored reply
Making life easier is our mission! And providing great customer service is our passion. Thank you for taking the time to leave your feedback, it means the world to us.
- contactthecreative49
Customer Service
I just did the free trial & got confused so I contacted the specialist contact provided. I set up an appointment time and did the video chat. All my questions were answered and more! 10/10 recommend for small businesses that use multiple platforms. I have now signed up for the monthly plan / service.
Stored reply
Great! Thank you for your feedback - it is always wonderful to hear that our users are getting a world class customer service experience :)
- thebooks101
Love it
Excellent App! It keeps my inventory on Square and Wix in sync. Excellent customer service. Jorge is very helpful and knowledgeable about SKU IQ
Stored reply
Thank you for your feedback, we will be sure to pass your kind words on to Jorge :)
- annread73
The worst.
DO NOT USE THIS PRODUCT. THEY TOTALLY MISLEAD YOU. NOTHING SYNCS PROPERLY. THEY HAVE TAKEN CLOSE TO $500 FROM ME FOR NOTHING AND TOLD ME TO DELETE MY ENTIRE INVENTORY AND START OVER.
Stored reply
We are sorry to hear about your experience with SKU IQ. We apologize for any inconvenience you've faced. Please reach out to our customer support team so that we can assist you in resolving this issue and finding a solution that works for you. Your satisfaction is important to us, and we're committed to helping you get the most out of our product.
- gypsiesinthewind
One of my favorites!
I love how easy SKUIQ is to navigate and operate. The customer service is amazing. They are always friendly and so quick to resolve any issues I have. SKUIQ is a must!
Stored reply
Thank you for your feedback, we are so happy to hear that you've had an excellent experience with our team and product!
- knoppsk
Great customer service / decent price
The customer service has been great. It's fairly self-explanatory but the few things I've reached out on were immediately explained and resolved. Decent price for the ease of not needing to do manual inventory in our small brick and mortar.
Stored reply
We pride ourselves on top notch customer service, and it is great to see this positive feedback! Thank you so much for taking time to leave us a review and we look forward to serving you in the future!
Plan comparison
Pricing & Plans
Basic
$19 / month
$228 billed yearly$19 / month
- Product Quantity Sync
- Unlimited Linked Items
- Unified Order View (SKU IQ Dashboard)
Plus
$49 / month
$588 billed yearly$49 / month
- All Features in the Basic Plan
- Product Attribute Sync
- Auto Push Products (POS <> eCom)
Pro
$99 / month
$1,188 billed yearly$99 / month
- All Features in the Plus Plan
- Product Image Sync
- Priority Syncing
Detailed App featuresCompare all 12 structured features
| Feature | Paid planBasic | Paid planPlus | Paid planPro |
|---|---|---|---|
| Cross-Channel Sales Analytics | Included | Included | Included |
| POS LocationsUnlimited | 1 | Up to 2 | Up to 5 |
| Total Product SKU'sUnlimited | Unlimited | Unlimited | Unlimited |
| SupportEmail, chat and scheduled call | Included | Included | Included |
| Daily/Weekly Report | Included | Included | Included |
| Quantity Syncing | Included | Included | Included |
| Complimentary Onboarding Meeting | Included | Included | Included |
| Auto Push | Not included | Included | Included |
| Attribute Sync | Not included | Included | Included |
| Advanced SyncingTitle, brand, size, color and images (Lightspeed POS only). skuIQ can also sync additional item attributes or customer information for an additional charge. | Not included | Included | Included |
| Unified Customer Order HistoryClover, Lightspeed and Vend only | Not included | Included | Included |
| Image Sync | Not included | Not included | Included |