Modalyst - Dropshipping

Reviewing Modalyst

Excellent support. Product choices they don’t have much in my niche, or the items have high shipping rates. Still learning how to fix this.

Don't Walk. Run.

Let's be straight about what happened here. We upgraded. We paid. We built. And then without a word, without a reason, and without so much as an explanation, they quietly knocked us back down to the free plan and kept charging us for the privilege of nothing. When we asked why... and more importantly, how long we'd been paying for a plan we weren't on... they had no answer. Zero. Just silence and confusion from a company that clearly has no idea what's happening on their own platform. The products are underwhelming, the support is a dead end, and the whole operation runs like nobody's actually in charge. We don't waste time on things that don't deliver and neither should you. Save your money. Find another app. This one isn't worth a second look.

Can't even get to set up

Nothing happens when I click complete set up- a blank page appears and that is the end of the line.

Muitos produtos não sincronizam

a maioria dos produtos simplesmente não sincronizam

Shipping costs are more than product prices

Not worth it. I'm not in the business of ripping my customers off.

Test

Oh, so bad...

I installed the app and everything looked OK, the only problem was the rating plug in that didn't showed... but that could be OK. Then I checked e.g. EU - EU opportunities in cosmetics = basically 0! I found a UK company Revitaleyes, claiming that ships from Germany (you know avoiding D&T), but when I checked their web store the retail prices were the same as cost of material on Modalyst... who would buy from me with 100% higher prices???? I deleted everything, not worth loosing time.

Don't Go Pro

Added Pro plan a few months ago, got my site feeling good, branded, updated descriptions and all... to only have a ton of suppliers leave without warning. I thought my account had a glitch, was talked to like I'm dumb, and then I show them a video shot of what is going on, to only be told vendors left without warning. How do you not have contracts or dates of renewal or some form of agreement with your suppliers?! As a single proprietor who does all the work, this is beyond unprofessionalism to my customers, all because you guys can't get it right with your suppliers. At least let us message suppliers directly in the future, so they can directly tell the retailers what's going on brand related, not just order related. You don't need to be the middleman on everything.

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LIKE

Love the product offerings - 3rd party API issues regarding shipping rates

I installed and set up the app within Wix and started selecting products to sync. However, I have a 2% sync rate due to an issue with transferring shipping data from the listing to the Modulyst listing, so I have 5 products out of 35 that would sync. Within the next few days of listing products, I will determine whether I will continue to utilize this app or remove the store functions for dropshipping and move dropshipping activities to Shopify.

Pro version is free when you are a Wix Premium Account

This is not immediately clear when you sign up. I thought they were charging me, but the Pro version of Modalyst is included in the Wix Premium subscription. Don't love that the products are all largely from Alibaba. Would rather have more sustainable options available. Also no way to sort based on items that are customizable.

Scammy - put me automatically at the Pro Plan for 3 years!

So I'm one of these people now making a negative review. I'm sure the app worked well, but I spent hours trying to downgrade it to the free version. I eventually deleted it.

não abre

é só comigo que o site não abre direito? quando vou mudar a descrição, valor, etc... ele abre uma página em branco e fica travado?

Won't Open

I keep clicking on open and nothing happening

Confusing

Good App

Good App

This app has one major flaw - Returns process is currently difficult, lengthy, many steps!

Very disappointed! The retailer is set up to fail when it comes to returns. The process is too difficult, lengthy, and requires too many steps all hinged on whether supplier replies to your communications. First there is a 14 day period in which your customer has to inform you they intend to return, & you in turn inform supplier by email. Wait 48 hours biting your fingers hoping supplier replies! The platform currently lacks supplier contact details, more importantly return addresses meaning if you cant get hold of supplier you are stuck with the returned item! Surely, such a poor set up in this day and age? We have recommended they create an easy returns portal, allow retailer or end customer to enter returns details - shipping tracking number, order number, item name, at a touch of a button activate returns. Customer returns are a legal right, NOT a permission request to supplier! Returns address should be a pre-requisite info as part of any product listing! Simples!

Horrible App

I can't believe this is promoted as the number 1 dropshipping solution and integrated into Wix as a "premium feature". Worst of all when I tried pro before I realized the multitude of flaws this app has and wanted to downgrade I was unable to and sent back and forth between Wix and Modalyst customer care only to have the AI tell me I could not downgrade and must cancel and remove it. It lacks simple options to set things like shipping unlike other apps which will ship from cheapest location, you cannot save filtered searches and they dont integrate with shipping apps wanting to provide their own shipping which makes a lot of products from Ali express and Alibaba inaccessible and I suppose $5 in the US is acceptable but having a 15 to 20 dollar shipping rate to other countries and then saying add that price into my pricing as a way to give customers free shipping is ludicrous. Why would they even buy my products if they are $20 more than my competitors? Waste of time/money

Waste of TIME & MONEY !

This app Ali, and AliExpress are all a waste of time and money. The integration with Wix is horrible. Unfortunately you won't know how horrible it is until a customer orders and then you find out it's going on 3 months and the customers'orders still haven't been processed. Now your store get the backlash. This isn't worth the troubles.

no recomendada

productos tardan mas de 2 semanas en llegar asu destino

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limited items

items seemed random and completely misaligned with my brand

Absolutely great service from Rin

She is the best always there to help me when I need assistance. ♥️ I have the utmost respect for her

decue

impossible de le telepcharger .. il ya toujours une erreur

Signed up for free plan with premium and got bumped to start up

Once I connected everything and the dropshipping sites, my plan was bumped to the Startup plan $30/mo. Looks a bit shady to me. I can't tell you if this app is good or not as I was trying it out to see and never got that far.

double pricing

i already have Wix premium package that says i can upload 250 products from modalyst but modalyst also wants extra membership, why would i pay it twice?

USA, KANADA, UK only

Unfortunately, no suppliers from Europe or delivery to the EU.

Had issues with my Chinese suppliers but Modalyst helped me

So this is only like my 3rd order and still a bit nervous navigating drop shipping since so much is out of my control. Issues arose due to sync not being accurate. An out of stock item was ordered. Samantha from Turkey assisted me with manually ordering the item in stock and then I found a replacement item for the out of stock item. Samantha walked me how to manually mark and check off stuff needed for modalyst to register the shipment from AliExpress. Items were ordered and now being shipped to the customer.

This app is not opening

I have a query..

I'm based in South Africa.. Want to clarify whether some suppliers do work with clients based in African countries? And are able to deliver upon request.

This app has taken over everything

I am constantly getting msgs (when site is open) that i cannot sell a certain product (from another dropshipping company) because it is the same as one of theirs. I use another dropshipping, paid, for clothing. Modalyst has had many suppliers leaving them and everything is very over priced - even ali express and alibaba! I can find all less expensive elsewhere. I wonder why so many suppliers have left? I wish I could get the remainder of my subscription back. I paid for a year. I was a fool. Modalyst is not worth the money.

Shipping takes a month!

Vendor did not disclose that it could take up to a month to deliver a product when using dropshipping.

great

useful App. easy to use. great support team.

Oscar geht einkaufen in einen großen Supermarkt. Seine Einkaufsliste ist lang, er kauft für das ganz

Oscar geht einkaufen in einen großen Supermarkt. Seine Einkaufsliste ist lang, er kauft für das ganze Wochenende ein.

Horrible app

If a program that I uses has issues I work with the creators of the program to resolve it. I have been having the same issue with Modelist for over 6 month. I created an account on Wix Classic and added a store. I also had a second store on Wix Studio. Both stores were running fine till both stores stopped syncing products all together. I keep getting the same answer you cant have two stores. Well you would think with all the technology advancements we have you can run as many stores like a bank account... Please be careful while using this app as I don't think it up to the task of working with larger shippers.

App Teases Great Things but Cannot Deliver

I connected the Modalyst app to my store, designed a product, sent it to the import queue, and then clicked "Add to Store". The one product that I designed and attempted to add to my store became stuck in the sync queue. Neither Modalyst nor Wix offered any explanation why or how to fix this problem. Plain and simple, it just does not work.

Excellent

Great customer service and interpersonal skills. Samatha has been a great help for me. I would not have made it this far without her help. She is very knowledgeable about the Modalyst Program. Thank you so much, Samatha for being so kind, caring, helpful, and constantly helping me with questions and answers.

5

I started using Modalyst and Wix in the Year 2020 for my Drop shipping online store. Both Are great and I am very satisfied with them and with the technical support teams. They are very professional and helpful.

Horrible. Had to cxl subscription after 2 weeks and find a new vendor.

I added Modalyst to my store and tried a test purchase, which automatically failed. I wasn't able to pay my 2 invoices for products due to 400 errors with their payment vendor- PayPal. The "login with PayPal" option was completely broken and the "Pay with a credit card" option got the Review Payment screen and threw an error when I tried to process payment. I emailed Modalyst back and forth for over a week trying to get it resolved as I physically couldn't pay them for the pending order. They constantly sent me to PayPal. I called PayPal and spoke with their backend team- they said the issue was on Modalyst's side. To make matters worse, I had duplicate charges on my credit card for the purchases that I was attempting- so Modalyst was processing my payment but not giving me a confirmation screen on the site or sending me a confirmation email. I don't get paid to be the middle man between Modalyst and PayPal. I'm also not going to struggle to pay someone for their products.

SUCKS !!!!! DONT DO IT

Dont' EVEN try .... I can't explain how bad this app sucks.

not liking it

Everything was good for a bit then one day I noticed it was upgraded at $30 a month that I did not do, I was on hobby plan. When trying to downgrade it, it doesn't allow you too. Finally deleted it.

Frustrating and Not Worth it

I added this app not realizing it has a monthly membership. I wasn't prompted to pick a membership by cost or anything. It just asked me if this was for a hobby or business. Had I known it has a monthly fee, I would have never added it because I was just playing around with it to see what I could add to my store. It doesn't have enough items related to what I sell to be worth adding it to my website. I'm very frustrated about this and wish I had never seen this as an option.

Dont use !!!!

was going great, i payed for premium and everything. Until the volume picked up and i started processing lots of orders, suddenly they told me i was accused of fraud and refused to supply me. im struggling to get my money back after paying for the pro plan. Total scam, avoid this. They commit fraud then accuse you of it.

Not allowing me to add 250products

I reported the issue to a Modalyst representative and she told me WIX advertisement is not correct and that I should not be able to add 250 products because I have a monthly subscription not yearly which is NOT correct per WIX and my past use of the premium plan.

Gute App

Alles ok...ein wenig verwirend das man 2 mal verschieben muss damit es im Shop landet. Ich habe keine Kategorie gefunden wo man die Artikel von Modalyt verschiebt.

Doesn't work as Advertised

Two words... Bait and switch. They're listing prices that are half of what you pay once you dig in and try to get a customer's their order. Orders had problems with fulfillment where we had to go to AliExpress and get the product which was listed at double the price of what's on the Modalyst app.

I love it!

the only problem is that we have to upgrade after 25 products. i wanted unlimited products but no! 🤬 anyways, that is the only thing i dont like, everthing else is awesom

A eviter

Aucun support client qui vous répond qu'après 1 journée minimum et l'origine des produits est Asie à 90%, donc peu ou pas conforme aux normes de l'U.E avec des délais de livraison à 15 jours pour 50 euros. Si vous ne souhaitez ne pas perdre vos clients évitez cette plateforme.

I mean~ this is the best option but it's still not good

Doesn't have good items that people actually want. Very limited to aliexpress / alibaba . And even then you still have to mark it way up. Not really digging the drop ship options on Wix unfortunately. Modalyst is the best of the worst options that Wix makes available as far as I've found