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darveshmohideen9

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1 App
  1. Shippo - Scalable Shipping Developer: Shippo
    1 Review

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  1. Review of Shippo - Scalable Shipping
    Published

    Developer: Shippo

    1.0

    Same issue with printing labels

    "no shippable orders selected" The app was great for years but now I cannot ship my orders. Every time I click " print shipping label" the page says "there are no shippable orders selected". Please fix this

    Stored reply

    1. Reply

      Hello, Thank you for sharing your feedback. We're sorry to hear that your order syncing has stopped working, especially after it had been working smoothly for years. We completely understand how frustrating it must be to suddenly have to manually enter each order, and we agree that this is not an ideal solution. This sounds like it may be related to the connection between your store and Shippo. As a first step, we recommend disconnecting and then reconnecting your store from your Store Settings in Shippo. This can often refresh the connection and restore automatic order syncing. If the issue persists after reconnecting your store, please reach out to our Support team so we can take a closer look and determine what's causing the sync to fail: https://support.goshippo.com/hc/en-us/requests/new We apologize for the inconvenience and appreciate your patience while we work to get this resolved.