Reviewer activity
marshallgrainco
Preserved review activity across indexed Wix App Market listings.
- Stored Reviews
- 3
- Apps reviewed
- 3
- Developers reviewed
- 3
- Published
- 2
- Preserved unpublished
- 1
- First Review
- Last Review
Apps reviewed
Canonical Wix App Market listings represented in this Reviewer’s stored activity.
- Site Search Developer: Fast Simon1 Review
- Customer Reviews Developer: Write a Customer Review1 Review
- Mailchimp Forms by MailMunch Developer: MailMunch1 Review
Review history
All stored Reviews, newest first. Published, preserved unpublished, and unknown states are included.
- Stored Reviews
- 3
- Published
- 2
- Preserved Unpublished
- 1
- Apps represented
- 3
- Developers represented
- 3
- Review of Site SearchPublished
Developer: Fast Simon
Started off on the wrong foot but ended on a high
We have had the app installed for a while and have been reasonably happy with it. Recently, I had to contact support because we had made some major changes to our Wix store that created problems with the search function. Initially, it was difficult to get the help I needed. They kept asking for more info and wanted me to spend a lot of time downloading Loom in order to make a screen recording when a couple of screen shots were clearly sufficient. Finally, they agreed to create a fix for the main issue we were having. It took 2 or 3 iterations but they finally came through. Like most tech support departments, they assume the customer should know as much about their product as they do, even though there isn't even a manual, and they don't provide detailed enough answers to your questions about how to fix your problem. The bottom line is that ultimately they went out of their way to help me and even spent the time to provide a custom fix. I really appreciate that!
Stored reply
Appreciate the kind review
- Review of Customer ReviewsPublished
Developer: Write a Customer Review
SUPPORT TOTALLY SUCKS!
Support TOTALLY SUCKS! I had an issue that I wrote to them about and they didn't even bother to check out what I told them. The reviews suddenly stopped showing the star ratings. The reviews were still visible but the yellow stars for each review had disappeared. I've been using the FREE version all along -- They just said I "probably needed to renew my subscription." Total losers and dumbasses!
Stored reply
The stars are a premium feature not a free feature. A cup of coffee cost $3.65 at Starbucks in my neighborhood. Can you at least spend $2.99 a month?
- Review of Mailchimp Forms by MailMunchUnpublished
Developer: MailMunch
CRAP!!!
This is a piece of crap! First I could not get it to properly integrate with MailChimp. Then I tried to contact support and discovered that they a) do not provide support on the weekends, and b) their "usual" response time is several HOURS! Went back to Form Builder +
Stored reply
Hi Marshallgrainco , Apologies for the inconvenience. Please reach out to us at support@mailmunch.co or use our live chat feature to get in touch with any of our representatives to make sure your Mailchimp integration is set up correctly and everything is working as required.