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releafskinclinic

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  1. Cart2Cart: Wix Store Migration Developer: Cart2Cart
    1 Review

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  1. Review of Cart2Cart: Wix Store Migration
    Published

    Developer: Cart2Cart

    1.0

    Importing Customers + Orders Creates Greater Issues

    When customers are imported, they are imported with random email address and random phone numbers. When importing previous orders, they are all imported with the order dates and times as of the moment you press the migrate button, not the actual date when the order was placed. Also, there are very few options in the way of matching data fields. Only two options for Order Status and Fulfillment Status, that is it for the whole migration.

    Stored reply

    1. Reply

      Hi, To better assist you, could you please provide a few additional details about your migration setup (such as the platform you’re importing from and any mapping options you selected)? This information will help our technical team identify the cause of the discrepancies and guide you toward a proper fix or workaround. We’re also continuously improving the import and data-matching process, and your feedback about the limited field options for order and fulfillment status is extremely valuable — we’ve shared it directly with our product team for review. Our support specialists are ready to help you get everything imported correctly. Please reach out to us at https://www.shopping-cart-migration.com/contact-us and we’ll make sure this is resolved as quickly as possible. Thank you again for your patience and for bringing this to our attention.