Sell Downloads

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1. ReplyMay 19, 2025, 14:06

   Hi there. It's great to hear you've enjoyed the app service without any issues for years! Our main service through Sellfy.com offers more advanced features and is especially useful for sellers without a website. For sellers like yourself with an existing Wix website who are looking for a simple checkout solution, the app is certainly a great fit. :)

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1. ReplyOctober 14, 2021, 17:26

   Hi there, sorry for the frustration in getting started! Would you like some help getting things set up? We'd be happy to help you. :-) Please email wix-support@sellfy.com with the email you've used to sign up and we'll get you taken care of!

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1. ReplyMarch 19, 2021, 13:44

   Hi there! Yes, it could be possible to do. But, it's important to share that we don't currently support cryptocurrency as a method of payment. Though, Sellfy supports any and all file types. If you'd like to try it out, I'd recommend a free trial to see how it goes! :-)

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1. ReplyMarch 28, 2020, 21:09

   Hi there, Thanks for reaching out to us about this. It is possible to set up subscriptions on websites that use our Sellfy platform. But unfortunately, this functionality is not available from the Sell Downloads app on Wix. I'm sorry to deliver this news. Please let us know if you have any other questions. Best, Daniel

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1. ReplyJanuary 2, 2020, 23:14

   Hi there, thanks for your kind review! We're so proud to support creative sellers, like you! :-) If you ever need anything, don't hesitate to email support@sellfy.com. Sellfy Support

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1. ReplyDecember 20, 2019, 00:37

   Hi there, thank you so much for checking out our app! Unfortunately, if both of the payment processors won't allow you to accept payments, you'd only be able to offer free downloads through Sellfy. If you're looking to give away content and build up followers, this might be helpful. But, you won't be able to sell and collect payments. Sellfy Support

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1. ReplyDecember 16, 2019, 14:37

   Hello! :-) Yes, it is possible to add variations of your products. To see how to add them go here: https://docs.sellfy.com/article/253-variants It will work perfectly well for your needs! If you have any trouble, please email us at support@sellfy.com and we'll help. Sellfy Support

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1. ReplySeptember 3, 2019, 08:02

   Hi! The Sell Downloads app is designed to deliver your products to customers via the Purchase Email including a unique download link. The download link is activated once the order is confirmed, so customers can't access the product before the payment is completed. I'm afraid streaming files is not possible with our app, though. If you have more questions, you can email us at support@sellfy.com. We'll be here to help :-)

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1. ReplyAugust 4, 2019, 13:56

   Hi there, Thanks for checking out the trial! If you start a subscription after the free two-week trial, you can cancel at any time. But, the monthly subscription payment of $9.99 paid to Wix isn't refundable if you do cancel the subscription to the app. I hope that makes sense! Please send an email into support@sellfy.com if you want further clarification. Happy to help! :-) Best, Sellfy Support

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1. ReplyJuly 30, 2019, 15:42

   Hi there, Thanks for checking out the app! There are two payment processor options with the Sell Downloads app. You can use PayPal, Stripe or both. Stripe allows for purchases with major debit or credit cards, but it looks like it isn't available for the Dominican Republic. Sorry about that! That means that you'll need to use PayPal to accept purchases. Your customers can pay with a card, through their PayPal account, but they will need to pay with a PayPal account. So, the bad news is that you won't be able to use Stripe, but your buyers can still pay by card through PayPal. There shouldn't be any issues with laws and regulations for selling digital content that complies with the Sellfy Terms of Service as well. But, we're not experts in that regard, and if you do have a concern, you may want to find a local authority on the subject. We do have sellers that operate world-wide without an issue, though. :-) Best regards, Sellfy Support

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1. ReplyJune 30, 2019, 14:33

   Hi there! :-) We don't have a specific integration with Kotobee, but when selling with the app, you'll upload your file to our site. We'll store your product file, and send a secure download link to your customer after they purchase. You'll be able to upload any file type for your E-book, so if you have a specific file type for your book, that's no trouble at all! We also offer PDF stamping to help secure your E-books. If you want to confirm more details on how the service works, you can email us (support@sellfy.com) or read more here: https://docs.sellfy.com/article/21-how-to-use-sell-downloads-app-on-wix Thanks for checking out the app!

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1. ReplyJune 10, 2019, 08:22

   Hi! Thank you for looking into our service! We offer the PDF stamping feature, which adds the buyer's email address on every page of the ebook. However, while this feature discourages people from sharing the PDF file publicly and re-selling it, this is not 100% preventive as we can't control what happens to the file once it's downloaded. On top of that, we'd also recommend you use other means to prevent piracy, such as pre-ordering and developing customer loyalty. We'll be happy to answer any additional questions. :) Feel free to write to support@sellfy.com if you'd like to learn more about our app.

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1. ReplyApril 2, 2019, 05:47

   Hi Chris, Thanks for inquiring! If I understood you correctly, you're referring to the opt-in checkbox at the checkout, which allows your store to be compliant with GDPR. If that's the one, then it's currently not possible to remove that, unfortunately. Please write to support@sellfy.com if you have any questions or suggestions.

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1. ReplyFebruary 7, 2019, 07:32

   Hi, Thanks for looking into our service! Our app does allow you to offer free downloads, and the files are stored safely. However, I'm not entirely sure what you mean by having the files in a protected location. Please write to support@sellfy.com so we discuss this in more detail.

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1. ReplyJanuary 8, 2019, 07:10

   Hi! Thank you for looking into using our service! :) You can absolutely sell .ai as well as .eps files with our app. Though, the file you upload will be exactly what your customers download. So, if you want your customers to receive .ai files, you'll need to upload .ai files. Feel free to ask more questions by writing to support@sellfy.com. We'll be happy to tell you more.

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1. ReplySeptember 28, 2018, 07:49

   Hi, To sell multiple videos as one product, you can either upload one .zip folder or up to 25 separate files. The total file size is 5 GB. Also, feel free to reach out to support@sellfy.com if you have any additional questions about our services.

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1. ReplyJuly 11, 2018, 08:55

   Hi, You should be able to use the Buy Now button on your Wix.com website. However, it may not be possible to embed the button in a blog post. It would be best if you reached out to Wix support to get a 100% accurate answer.

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1. ReplyJune 14, 2018, 09:43

   Hi, The multiple upload feature lets you upload a number of different files as part of the same product. So yes, you can include a video as well as a document for your customers to purchase in one go. The buyers will be able to download each file separately, from within the same download page. I hope this is helpful! :) Feel free to write to support@sellfy.com if you have further questions about our service.

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1. ReplyJune 5, 2018, 08:01

   Hi there! We specialize in providing tools for selling digital products only, so I am afraid the answer is no :) Let us know if there is anything else you'd like to know.

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1. ReplyApril 23, 2018, 15:09

   Hi! You can definitely upload multiple photos as one product. However, if you're looking to add dozens of them at a time, it may require more time and effort.

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1. ReplyApril 16, 2018, 05:18

   Hi, I believe this guide will be most useful to you: https://docs.sellfy.com/article/21-how-to-use-sell-downloads-app-on-wix To publish a product on your Wix site, you just need to create a button and assign the product to it. Feel free to write to us via support@sellfy.com if you've got further questions. :)

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1. ReplyMarch 21, 2018, 19:30

   Thanks! We appreciate it. :) We currently offer discount codes that work on a product basis. You'd apply a code for a product, and then the customers who have the code would get a discount on that purchase. Feel free to write to us via support@sellfy.com to learn more.

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1. ReplyMarch 20, 2018, 15:36

   Hi, Thank you for letting us know about this dysfunction! We'll try and fix it as soon as we can. We apologize for the trouble! Meanwhile, I'd suggest you check out our article about how the app works: https://docs.sellfy.com/article/21-how-to-use-sell-downloads-app-on-wix It's not the perfect replacement for a video, but it's pretty informative. :) Feel free to write to us via support@sellfy.com if you'd like to learn more.

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1. ReplyFebruary 22, 2018, 22:45

   Thanks, we appreciate it. :) We're always happy to hear from satisfied users.

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1. ReplyFebruary 19, 2018, 10:43

   Hi there, Our service is designed to deliver download links for products that can be downloaded as static files. In case of websites, you'd need to figure out a way to 'deliver' it to your customer. For further information, please contact us directly via support@sellfy.com

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1. ReplyFebruary 25, 2017, 12:47

   Hi there, Sure, you can do that! Basically, you would need to upload the watermarked image as the product preview image and then the full-sized, watermark-free image would be the actual product file. If you've got more questions about using our app, don't hesitate to write to support@sellfy.com. :)

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1. ReplyDecember 27, 2016, 11:19

   Thanks! :) We're happy to serve you.

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1. ReplyDecember 25, 2016, 10:36

   Hey! We've enabled credit card payments with a Stripe integration. So your customers will be able to pay for your products with card. Let us know if you've got more questions about our service via support@sellfy.com.

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1. ReplyNovember 23, 2016, 17:25

   Hi, Thanks so much for your appreciation! Your feedback means a lot to us. Good luck and have a fantastic week!

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1. ReplySeptember 21, 2016, 11:55

   Thanks! :) Have an awesome day!

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1. ReplySeptember 13, 2016, 09:33

   Thanks a lot for your kind feedback! I hope we can make your experience even better!