TWIPLA Website Intelligence

By TWIPLA

See every visitor. Know what to do next

Wix marketplace
  • Wix Campaign
  • Wix Choice

Wix marketplace collections

All visible and hidden collection assignments stored for this App.

Other

  • HPOD QA hpod-qa-v2
  • Verified verified
  • Marketing Integrations marketing-integrations
  • Random Test random-test
  • Strategic apps search strategic-apps-search
  • Analyze Traffic analyze-traffic Visible
  • Holiday Prep Essentials holiday-sale-must-haves
  • Product page USA with Klaviyo product-page-usa-with-klaviyo
  • Apps Enterprise apps-enterprise
  • Headless Whitelist headless-whitelist
  • Product page no USA product-page-no-usa
  • supported by editorx supported-by-editorx
  • Product page no USA - Omnisend product-page-no-usa---omnisend
  • supported by wix studio supported-by-wix-studio
  • Product page no USA - Klaviyo product-page-no-usa---klaviyo
  • Enterprise Apps enterprise-apps Visible
  • Product page USA with Omnisend product-page-usa-with-omnisend
  • Wix Choice wix-choice Visible
App Market Index analysis
  • Suspicious unpublished review pattern
Rating
Rated 4.46 out of 5 from 1,625 reviews.
Pricing Free plan available
Marketplace Currently listed

Overview

About this App

Most analytics show you what happened. TWIPLA tells you what to do about it. Growth Engine, included in every paid plan, analyzes real visitor behavior – not a keyword tool's guess – to surface opportunities that boost traffic and site performance. Every opportunity includes an action playbook with projected session and conversion lifts. Approve the playbook, and TWAIA drafts the content for you. Standard analytics miss 60 to 80% of your traffic to consent banners, ad blockers, and browser restrictions. TWIPLA's tracking is cookieless, first-party, and privacy-compliant by default. Privacy modes align tracking with GDPR, CCPA and ePrivacy requirements, and let businesses collect data with no visitor consent under any law - so the cookie banner can go, wherever your visitors are in the world. Everything is one connected workflow, from observation to AI-powered action. All thirteen tools come with every plan, Free included. They run on one tracking code, filters carry across them, and a number on one screen becomes a recording, a funnel or an answer with one click. Installs in seconds. Trusted by 2.5 million websites, including TUM and the Luxembourg Chamber of Deputies.

What the listing highlights

  • Act: Growth Engine turns your site stats and visitor behavior into prioritized action playbooks — telling you what to fix, write, or optimize next. TWAIA AI Assistant turns data questions into instant answers and drafts
  • Observe: Live Visitor Activity, Traffic Sources & Exit Paths, Audience Intelligence, Campaign Engagement, Benchmarking and eCommerce Analytics
  • Analyze: Event Tracking & Visitor Journey Analysis, UX Health Score & Friction Monitoring, Heatmaps, Session Recordings, Visitor Surveys & Polls
  • Understand: Conversion & Revenue Tracking measures the financial value of every funnel step and shows revenue by campaign, channel, and company

Developer-written tags

  • website analytics
  • session recordings
  • heatmaps
  • google analytics alternative
  • GDPR analytics

Additional product media

Promotional media

TWIPLA Website Intelligence banner
Banner

Videos

Reviews

Official Wix marketplace summary

Wix Marketplace feedback

Official published marketplace Reviews
Rated 4.46 out of 5 from 1,625 reviews.
  1. 5 stars
    80.6% 1,310 reviews
  2. 4 stars
    9.7% 157 reviews
  3. 3 stars
    2.1% 34 reviews
  4. 2 stars
    1.8% 29 reviews
  5. 1 star
    5.9% 95 reviews

Review intelligence

App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.

Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.

Calculated as of

Review activity

Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.

Reviews in selected period

0 −2 (−100%) vs previous 30 days

0 Reviews in the selected 30 days and 2 in the previous 30 days.

Review activity comparison.

Ratings in selected period

Current stored ratings for Reviews whose original Wix Review date falls in the selected elapsed-day period. Counts and percentages use only Reviews with a stored 1–5 star rating.
Average rating — Previous-period average unavailable
Sample size 0

No stored Reviews in this period

Stored replies

Reply coverage is the percentage of 1,864 preserved Reviews with at least one stored reply. Median and P75 use 1,829 Reviews with valid dated stored replies. Reply authorship is not inferred.
Stored reply rate.
Stored replies
1,829
Median first reply
1,824.1 days
P75 first reply
2,900.2 days

Stored publication state

Current stored state across 1,864 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.
Stored Review publication state distribution.
Published
1,625 87.18%
Unpublished
239 12.82%
Unknown
0 0%

Review pattern signals

Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.
Review pattern signal counts.
Suspicious 0 of 1,310 stored published 5★ Reviews.
0 0%
Very suspicious 0 of 1,310 stored published 5★ Reviews.
0 0%
Extremely suspicious 0 of 1,310 stored published 5★ Reviews.
0 0%
Suspicious unpublished 15 of 1,864 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
15 0.8%

Review timeline

Visualize Review volume and rating mix over time, plus Review-pattern activity.

Active months
124
Peak Review month
Oct 2017 · 50

Review volume

Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.
Ratings
Monthly stored Reviews split by rating.

Review intelligence over time

Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.
Suspicious0 Reviews currently classified as Suspicious, grouped by their original Review month.
Suspicious monthly activity.
Very suspicious0 Reviews currently classified as Very suspicious, grouped by their original Review month.
Very suspicious monthly activity.
Extremely suspicious0 Reviews currently classified as Extremely suspicious, grouped by their original Review month.
Extremely suspicious monthly activity.
Suspicious unpublished15 Stored unpublished 5-star Reviews, independent of cross-App relationships. Ordinary strength uses published Reviews; an App can carry both kinds of evidence.
Suspicious unpublished monthly activity.
Unpublished239 Surviving Wix-supplied unpublication dates grouped by the month in which unpublication was stored.
Unpublished monthly activity.

Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

  1. foxtopshop
    5.0

    What Great Features in 1 App

    I have never given a review on Wix apps. But this one, I think, just really helped me out. And it was on the FREE version. It's funny how just 2 little things on the first row in the dashboard made me understand why nothing has been happening and why 1 certain item was getting a lot of views. This app alerted me to weird behavior, such as dead clicks and more, and then showed me the video of what the customer did. While having a slider gallery for my products on desktop is great. My mobile view would only show 1 item. And even though it has an arrow to slide and you could just swipe it to get to the next product, they were hitting the product. I even had a message box saying "You can click on the arrows or just swipe to see more." It still didn't work. Now I have a gallery with 8 items showing on desktop and now 8 items on mobile, but when you're on mobile, you get to scroll and see all 8 items and then hit Load More. Now they shouldn't get frustrated and leave. THANKS TWIPLA

    Stored reply

    1. Reply

      Hi, Thank you so much for taking the time to leave your very first Wix app review and for choosing TWIPLA! We're thrilled to hear that our insights helped you quickly identify what was preventing visitors from engaging with your products. It's especially rewarding to know that features like Dead Clicks and Session Recordings helped uncover a mobile usability issue that may have otherwise gone unnoticed. Your story perfectly highlights the value of understanding how real visitors interact with a website. By spotting where users were getting stuck and making adjustments to your gallery layout, you've created a much smoother experience for your mobile visitors. We're delighted that TWIPLA could help you turn those insights into meaningful improvements, even on the free plan. If you ever have questions or need assistance, feel free to reach out to us anytime at support@twipla.com. We’re always happy to help. We wish you continued success with your website and business!

  2. soloproinfo
    5.0

    So very helpful

    This app runs really well and is pretty intuitive to set up without much help. I really love the recording aspect - it has helped me identify spots where potential clients got stuck (like thinking something was a booking link when it was not) so that I can make my scheduling flow as easy as possible.

    Stored reply

    1. Reply

      Hi, Thank you so much for your wonderful review! We're delighted to hear that you've found the app intuitive and easy to set up. It's especially rewarding to know that TWIPLA has helped you identify friction points in your visitors' journey and optimize your scheduling flow. Insights like these are exactly what our tools are designed to uncover, helping businesses create smoother and more effective user experiences. We truly appreciate you taking the time to share your experience. If you ever have any questions, feedback, or suggestions, please don't hesitate to reach out to us at support@twipla.com. We're always happy to help. Thank you again for your support, and we wish you continued success with your website!

  3. danielzahno
    5.0

    Very useful tool.

    Stored reply

    1. Reply

      Hi, Thank you for your awesome review! We're delighted to hear that you find the tool useful. Our team is dedicated to developing features that make your work easier and more efficient, so it's always rewarding to know that we're making a positive impact. We truly appreciate your support. If you have any questions, feedback, or suggestions, please don't hesitate to contact us at support@twipla.com. We're always happy to help and would love to hear from you!

  4. livingdreamsband
    5.0

    Useful

    Very useful to see visitors

    Stored reply

    1. Reply

      Hi, Thank you for taking the time to share your feedback. We're pleased to hear that you're finding TWIPLA useful for tracking and understanding your website visitors. Having clear insights into visitor activity is key to making informed decisions, and we're glad our platform is helping you do just that. If anything comes up or if you have any feedback, please feel free to contact us at support@twipla.com. We truly appreciate you being part of our community!

  5. alessiomoll
    5.0

    Useful

    It works pretty well and is easy to use. I would recommend!

    Stored reply

    1. Reply

      Hi there, Thank you for taking the time to share your feedback and recommendation! It's great to hear that you've had a positive experience with TWIPLA and find the platform easy to navigate. We strive to make website analytics accessible and actionable, helping our users gain valuable insights without unnecessary complexity. Whenever you need support, please email us at support@twipla.com. We’re excited to support your progress!

  6. jfk5611
    5.0

    Useful tool!

    Very useful to see searches of prospective customers.

    Stored reply

    1. Reply

      Hello, We really appreciate you taking the time to share your feedback! It’s great to hear that the app allows you to monitor what potential customers are searching for and gives you meaningful insights into visitor activity. Having this kind of data can be very helpful when refining your website and improving your overall strategy. Should you have any questions or need support, please contact us at support@twipla.com. We’re glad to have you with us!

  7. rodericklavora
    5.0

    Useful tool!

    Very good tool for statistics

    Stored reply

    1. Reply

      Hi, Thank you for the great review! We’re glad to hear that you find the app useful and that the statistics tools are helping you get the insights you need. Our goal is to make website analytics clear, powerful, and easy to use, so it’s wonderful to know the app is working well for you. If you ever have questions or need assistance, feel free to reach out to us anytime at support@twipla.com. We’re always happy to help!

  8. sabrinabenzies1994
    5.0

    Love it, very helpful

    Super helpful to identify pain points!

    Stored reply

    1. Reply

      Hi, Thank you for the wonderful feedback! It’s great to hear the platform is proving genuinely helpful for you. When insights are clear and actionable, they become a powerful foundation for confident improvements and steady growth. If you need assistance or have any questions, please reach out to us at support@twipla.com. We truly appreciate you being part of our community!

  9. oyrleadershipsolut
    5.0

    Excellent

    I love this tool

    Stored reply

    1. Reply

      Hello, Thank you so much for sharing your experience! We’re thrilled to hear that you are loving our app. It’s always our goal to make TWIPLA as intuitive as possible, and knowing that you love the platform truly means a lot to our team. Your support drives us to keep improving every day. If you need any further assistance or have questions as you continue using TWIPLA, feel free to reach out to us at support@twipla.com. Thank you for being part of our community!

  10. eliteaccessories70
    5.0

    Just Loaded it....

    Seen good so far, i will revisit later for an update after about a month, but so fart so good

    Stored reply

    1. Reply

      Hi, Thank you for the awesome feedback! We are pleased to hear that your experience has been positive thus far. Take your time exploring the platform over the next month; we look forward to hearing your thoughts once you have had more time to dive into the data. If you have any questions or need a hand with anything in the meantime, please feel free to reach out to us at support@twipla.com. We are always here to help!

  11. jaysondenning
    5.0

    Great Features

    I sue the session recordings, conversions data, and alarming behaviour events to tweak the site and optimise for best user experience. It is fantastic.

    Stored reply

    1. Reply

      Hi there, Thank you for the fantastic feedback! We are thrilled to hear you are leveraging the session recordings, conversion data, and alarming behavior events to fine-tune your site. Using these insights to optimize the user experience is a brilliant strategy for growth. We look forward to seeing how our tools continue to support your success. If you have any questions or need help with anything, please feel free to reach out to us at support@twipla.com. We are always here to help!

  12. nidhinnair007
    5.0

    Looks good so far

    I mainly use it to check session screen recordings and details of the visitors to my website. The website is for my portfolio.

    Stored reply

    1. Reply

      Hi, Thank you for the wonderful review! We love that you are utilizing the visitor details and recordings for your portfolio. It is a great way to see which projects are catching the most attention. We look forward to seeing how the platform continues to work for you as your site grows. If you have additional feedback or questions, please feel free to reach out to us at support@twipla.com. We are always here to help!

  13. susie253
    5.0

    Super easy to use

    This platform is probably the easiest analytics platform I have encountered. I have zero training in the subject matter, but as a online business owner who has tried to understand different website analytics programs, this one just makes the most sense.

    Stored reply

    1. Reply

      Hello, We appreciate you taking the time to give us a 5-star review and for sharing your positive experience. Our goal is to make powerful analytics accessible to everyone, regardless of their technical background. It’s wonderful to know we’ve hit the mark for you. Should you need any support or have questions, please feel free to contact us at support@twipla.com. Thank you for choosing our app!

  14. assessoriaprocesso4
    5.0

    Otimo acesso

    Stored reply

    1. Reply

      Olá, Obrigado pela maravilhosa classificação de 5 estrelas! Garantir excelente acesso e facilidade de uso é uma prioridade para nós, e ficamos felizes em saber que atingimos esse objetivo. Se tiver alguma sugestão de melhoria ou se houver algo específico que gostaria de ver em atualizações futuras, sinta-se à vontade para compartilhar as suas ideias conosco em support@twipla.com. Mais uma vez, obrigado pelo seu valioso feedback e apoio contínuo!

  15. seriftahirovic3
    5.0

    Clear and Reliable

    TWIPLA is a clear and easy-to-use analytics tool that provides valuable insights into visitor behavior. The real-time data, heatmaps, and session recordings help improve website performance efficiently. Overall, it is a reliable and practical solution that I would recommend.

    Stored reply

    1. Reply

      Hi, We appreciate you taking the time to leave us this fantastic review! We are so pleased that TWIPLA has proven to be a clear and practical analytics tool for you. It's our goal to provide valuable insights, and we are thrilled that our heatmaps, session recordings, and real-time data are making it easy for you to optimize your website. If you have any suggestions for improvements or if there's anything specific you'd like to see in future updates, please feel free to share your ideas with us at support@twipla.com. Thank you again for your recommendation and your continued support!

  16. tanialashai16
    5.0

    works well so far

    works good so far no issues

    Stored reply

    1. Reply

      Hi, Thank you so much for the 5-star rating! We are thrilled to hear that the app is working well for you. Your satisfaction is our top priority. Please don't hesitate to reach out if you have any suggestions or if there's anything we can do to further enhance your experience. We appreciate your support!

  17. makara5
    5.0

    nice info to have

    It is nice seeing when and where visitors come from and how they use your site. I would recommend it for anyone with a website

    Stored reply

    1. Reply

      Hi, We truly appreciate the positive feedback! Knowing where and how your visitors use your site is crucial, and we're happy to hear our tool is providing you with that clear, useful information. Thank you for your support! We are always working on improving, so please feel free to share any future suggestions.

  18. liderticariarsalar
    5.0

    Free Upgrade

    I initially had some trouble with my Wix Premium plan — the site mentioned a free upgrade option, but I couldn’t see it anywhere. However, Wix support reached out to me and quickly helped resolve the issue. Everything is working perfectly now, and I’m very happy with the service. Great customer support experience!

    Stored reply

    1. Reply

      Hi, Thank you so much for your incredibly positive feedback! We appreciate the opportunity you have given us to walk you through the redemption process of your free TWIPLA upgrade. We’re glad that we were able to resolve the issue and that you’re happy with our service. We strive to provide excellent customer support, and your kind words are truly appreciated. Please don't hesitate to reach out if you ever have any questions or need further assistance. We're here to support you every step of the way!

  19. cedesveintidos2
    5.0

    mal

    se mantiene activa, aun cuando la app es eliminada

    Stored reply

    1. Reply

      Hola, Muchas gracias por su valoración de 5 estrellas. Te agradecemos mucho que hayas compartido tus comentarios. Lamentamos que hayas tenido problemas para eliminar la aplicación, pero estamos aquí para ayudarte a solucionarlo. Por lo general, nuestra aplicación se puede eliminar de tu sitio web Wix en tan sólo unos sencillos pasos. Puedes encontrar instrucciones sobre cómo hacerlo aquí: https://www.twipla.com/en/support/frequently-asked-questions/wix#c107740 Si necesitas más ayuda, ponte en contacto con nosotros en support@twipla.com, y te guiaremos personalmente a través del proceso. Gracias de nuevo.

  20. tatianamartinezmejia
    5.0

    Version Gretuita

    Me gusta mucho la versión gratis, me permite ver de dónde y cuando me visitan, también datos e insights sobre tiempo y velocidad para saber dónde pueden haber errores.

    Stored reply

    1. Reply

      Hola, ¡Muchas gracias por la reseña de 5 estrellas! Nos alegra mucho saber que estás disfrutando de la versión gratuita de nuestra aplicación. Es maravilloso saber que los datos de visitantes y la información sobre la velocidad te están ayudando a identificar errores. Nuestro objetivo es proporcionar a todos los propietarios de sitios web datos claros y útiles, por lo que nos complace ver que estás sacando tanto provecho de estas herramientas. Si alguna vez tienes alguna pregunta o más comentarios que compartir, ponte en contacto con nosotros en support@twipla.com. ¡Agradecemos tu apoyo!

  21. noelhdfld
    5.0

    Good Insights

    Lets me see how the site is working and what visitors are actually viewing

    Stored reply

    1. Reply

      Hi there, Thank you for sharing your wonderful experience with us! We’re delighted to hear that the insights you’re getting have been helpful in understanding your visitors’ behavior and seeing how your site is performing. Seeing what your audience actually views provides powerful, actionable insights for smarter decisions and ongoing improvements. We're happy that our tool is supporting you in that journey. If you ever have questions, suggestions, or need help exploring even more ways to get value from the insights, please don’t hesitate to reach out. Here's to more success together!

  22. energizen
    5.0

    I like the free version of this app. It's great to see the activity on my website

    Stored reply

    1. Reply

      Hello, Many thanks for your positive review! We're happy to know you're enjoying the free version of our app and that you're finding it great for tracking your website's activities. Understanding how visitors interact with your site, even with the free features, provides valuable insights on how your website performs. If you ever have more feedback or recommendations in the future, please don't hesitate to reach us at support@twipla.com. Thanks for your support!

  23. FloraMengue
    5.0

    Services impeccables

    J'aime beaucoup cette application, la version gratuite est déjà excellente. La version payante offre encore plus de valeurs en fonction des données que vous voulez analyser.

    Stored reply

    1. Reply

      Bonjour, Merci beaucoup pour votre excellent commentaire ! Nous sommes absolument ravis d'apprendre que même notre version gratuite vous offre une expérience aussi excellente. Notre objectif est de fournir des analyses puissantes à tous les utilisateurs, quel que soit leur plan. Nous apprécions également que vous souligniez la façon dont la version payante étend cette utilité, en offrant une plus grande profondeur dans l'analyse de vos données. Nous sommes très fiers de cette flexibilité, qui permet à des utilisateurs comme vous de plonger plus profondément dans ce qui compte vraiment pour votre site web. Vos commentaires positifs sont un énorme encouragement pour notre équipe !

  24. carolblankenship37
    5.0

    Useful Breakdown of Website Traffic

    TWIPLA has been useful to track my website traffic with multiple areas of data breakdown so I can determine real hits from bots. It's helpful to track what activity on my end drives traffic to my site, geographical locations, new and return visitors, etc.

    Stored reply

    1. Reply

      Hi, Thank you so much for your fantastic review! It's great to know our detailed breakdowns of your website traffic are helping you gain crucial insights, especially in identifying genuine traffic. Knowing where your visitors come from and whether they're new or returning really empowers you to make informed decisions in improving your website’s performance. If you ever have more feedback or any questions in the future, please don't hesitate to reach us at support@twipla.com. Thank you for choosing and sticking with our app!

  25. doxa57
    5.0

    Great Software

    I love this app. It provides very useful information about who is looking at my websites, and especially what pages/tabs within my website. It tells me how long they looked at each page, where they are located, etc., etc. I highly recommend it!

    Stored reply

    1. Reply

      Hi there, Thank you so much for taking the time to leave us a 5-star review! We're thrilled to know that you love our app and that it's providing you with such clear and useful information about your website visitors. Knowing what pages they're engaging with, how long they stay, and where they're located truly empowers you to understand your audience better. Your feedback is greatly appreciated, and we're here to support you every step of the way. Thank you again for your enthusiastic recommendation!

  26. ricardonavarrete25
    5.0

    muy malo

    muy malo, no me deja anularlo, me siento estafado

    Stored reply

    1. Reply

      Hola, Gracias por su comentario. Entendemos tu frustración con el proceso de cancelación y te pedimos sinceras disculpas por cualquier dificultad que hayas experimentado. Lo ideal sería que la cancelación de la suscripción fuera sencilla. Para garantizar un proceso sin problemas, recuerda que la renovación automática debe desactivarse directamente en tu cuenta de Wix, en la sección Suscripciones Premium. Puede encontrar instrucciones detalladas aquí: https://support.wix.com/en/article/canceling-an-app-subscription Si, después de seguir estos pasos, sigues teniendo problemas, o si tienes más preguntas, por favor no dudes en ponerte en contacto con nosotros en support@twipla.com. Estamos aquí para ayudarte a resolverlo rápidamente. Muchas gracias.

  27. partapisdesign
    5.0

    Please money back

    This is not fair marketing - to use customer carelessness or human forgetfulness to deduct the fee for the application from the account without prior warning! It is fair practice to remind in advance by e-mail! I want my money back because I don't use this app!

    Stored reply

    1. Reply

      Hi, Thanks for reaching out and letting us know about your experience. We understand your frustration with the automatic renewal, and we apologize for any inconvenience it caused. According to Wix: “To prevent any interruption of service, app subscriptions are set to renew automatically. You can cancel your subscription if you no longer need it.” They mention this in their Terms. Wix manages auto-renewals for app subscriptions and sends advance notifications. We apologize if you didn't receive one. Please note that if you wish to stop the auto-renewal, that must be done from your Wix account, within the Premium Subscriptions section. Here's a link to their guide on canceling app subscriptions: https://www.wix.com/support/html5/article/canceling-an-app-subscription If you have any trouble following the steps or have further questions about our app, please don't hesitate to reach out to our support team directly at support@twipla.com. We're here to assist you in any way we can.

  28. wildwomenhawaii
    5.0

    Updated: Problem fixed!

    Update - TWIPLA fixed the problem and Session Recordings now work great. Through the recordings, I can see what I am doing right and to find issues on my website that I need to fix. Thank you for reaching out and for all your help! ------ Over a year ago, I paid for this app for the recordings. Then, the recordings stopped working despite nothing changing on my end. None of the bug fixes they gave me worked. I manually removed the app and then reinstalled it many times. Still nothing, so I finally deleted the app. I recently tried again because TWIPLA offered another app for recordings only. But nothing loaded, not even a hint of a recording. I messaged for help and they just deleted the app from my dashboard. Overall, this has been frustrating and expensive. I loved the recordings when they worked over a year ago. Meanwhile, their tracking codes remain because the instructions to remove them were too tech-savvy for me. Not recommended.

    Stored reply

    1. Reply

      Hi, That's great to hear! We’re really glad we were able to get this resolved for you. It's fantastic that you're already using the Session Recordings to identify both successes and areas for improvement on your site. We appreciate you bringing the issue to our attention, and we're happy to have helped. Please don't hesitate to reach out if you have any more questions. If you have any suggestions or if there's anything else we can do to make your experience even better, please feel free to let us know by reaching us at support@twipla.com. We're always here to assist you whenever you need it. Many thanks for your support!

  29. mysticfalcon
    5.0

    works!

    Stored reply

    1. Reply

      Hi, Many thanks for your positive review! We're happy to know that our app works for you. We're committed to continually enhancing your experience and ensuring that TWIPLA remains a valuable resource for you and your business. Please feel free to contact us at support@twipla.com if you have any recommendations or need any help. Thank you!

  30. fb651371
    5.0

    Great support from TWIPLA Team

    A few words to express my gratitude for swift treatment of an issue linked to double subscription to TWIPLA for my WIX website. Not only was the support team reacting quick but they were also very friendly and helpful with explanations. Thanks in particular to Jed and Rona.

    Stored reply

    1. Reply

      Hi, Many thanks for your feedback and kind words. We truly appreciate you taking the time to share your experience! We're glad to hear that our Support Team were able to resolve your issue promptly and efficiently. Our team strives to provide the best possible support experience, and we're happy to know that we met your expectations. If you have any suggestions or if there's anything else we can do to make your experience even better, please feel free to let us know by reaching out to us at support@twipla.com. We're always here to assist you whenever you need it. Thanks for your support!

  31. robert7547
    5.0

    TWIPLA Dashboard support

    Quick, clear, efficient, and friendly. All good.

    Stored reply

    1. Reply

      Hi, Thank you for taking the time to rate our app! We're delighted to know that you had a positive experience with our Support Team and that everything’s working for you. Your satisfaction is our top priority, and we're committed to providing you with the best possible support. If you have any suggestions or if there's anything else we can do to make your experience even better, please feel free to let us know by reaching us at support@twipla.com. We're always here to assist you whenever you need it. Many thanks for your support!

  32. criaderolaspalmas5
    5.0

    10

    Stored reply

    1. Reply

      Hi, Thank you for taking the time to share your feedback with us. We truly appreciate it! Your continued support means a lot to us. If you ever have more feedback or questions in the future, please don't hesitate to reach out to us at support@twipla.com. Thank you for choosing and sticking with our app!

  33. farkmarkshop
    5.0

    Harika bir uygulama

    1 yıl wix ücretsiz vermişti kullandım harika uygulama

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    1. Reply

      Merhaba, Olumlu geri bildiriminiz için teşekkür ederiz! Özellikle Wix tarafından sağlanan ücretsiz yıl boyunca uygulamayla harika bir deneyim yaşamanıza sevindik. Sürekli desteğiniz bizim için çok önemli ve bizi her tercih ettiğinizde beklentilerinizi aşmak için sabırsızlanıyoruz. Gelecekte daha fazla görmek istediğiniz veya yardıma ihtiyaç duyduğunuz belirli bir şey varsa lütfen support@twipla.com adresinden bizimle iletişime geçmekten çekinmeyin. Yardım etmek için buradayız!

  34. managementwoodhous
    5.0

    good

    best app

    Stored reply

    1. Reply

      Hi, Thank you so much for your incredibly positive feedback! We're thrilled to hear that you consider our app the best. We're committed to continually enhancing your experience and ensuring that TWIPLA remains a valuable resource for you. If you have any suggestions for improvements or anything specific you'd like to see in future updates, we'd love to hear from you. Feel free to share your ideas with us at support@twipla.com. Thank you!

  35. caltamirano81
    5.0

    Very userful

    I also enjoyed using it! Thanks.

    Stored reply

    1. Reply

      Hi, Many thanks for the 5-star rating! We're glad to hear you found our app useful and enjoyable to use. Your satisfaction is our top priority, and we're here to ensure your experience remains positive. If you ever have more feedback or any questions in the future, please don't hesitate to reach us at support@twipla.com. Thank you for choosing and sticking with our app!

  36. katiehaggerty
    5.0

    Got charged without even knowing it.

    I have just discovered that I was also charged a large amount for something I did not even sign up for. I would like to know who to talk to about getting this charge refunded.

    Stored reply

    1. Reply

      Hello Katie, Many thanks for your rating! We apologize for the negative experience that you've had with our platform. Rest assured, we are committed to helping you resolve this matter. According to Wix: “To prevent any interruption of service, app subscriptions are set to renew automatically. You can cancel your subscription if you no longer need it.” They mention this in their Terms. If you wish to stop the auto-renewal, you must do so from your Wix account within the Premium Subscriptions section. We have sent you an email with the necessary details. Should you need further assistance, please do not hesitate to contact us at support@twipla.com. We are confident that we can find a solution or provide an explanation for any issue you encounter. Thank you!

  37. hetvi1809
    5.0

    Very nice support team

    TWIPLA application was having some issue on the backend side. So I had emailed the support team and they were so quick in responsing and within 24 Hrs they solved my issue. Very hardworking and supportive support team TWIPLA has.

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    1. Reply

      Hi, Thank you so much for the 5-star review! We are thrilled to hear that our support team was able to resolve your backend issue so quickly. Our team works hard to ensure that every user receives a fast and helpful response, so your kind words mean a lot to us. We believe that great technology should always be backed by great support, and we are glad we could get you back on track within 24 hours. If you ever need anything else as you continue using the app, please do not hesitate to reach out to us at support@twipla.com. We are always happy to help!

  38. creativebyalexa
    5.0

    Perfect

    Love this app, use it for every website I have. They also have a great support.

    Stored reply

    1. Reply

      Hi, Thanks for the awesome review! We’re delighted to hear that you’re using the app on all your websites, and we’re happy to know our support team made a positive impression. Delivering reliable tools alongside great support is exactly what we strive for. If you ever have additional feedback or any questions, please don’t hesitate to reach out to us at support@twipla.com. Thank you for choosing our app!

  39. lewiswilkins2
    5.0

    Great Tool providing a vast array of user analysis tools

    Extremely good Visitor Analytical Tool with great customer service. Highly Recommend.

    Stored reply

    1. Reply

      Hi there, Thank you for the 5-star review and recommendation! It’s great to know our analytics tools are helping you and that our customer service made a positive impact. Should you need any support or have questions, please feel free to contact us at support@twipla.com. Cheers!

  40. mdavisbradley
    5.0

    Terrific! TWIPLA Visitor Analytics Support department and product

    I contacted the TWIPLA Visitor Analytics Support department about my WIX tech support need. They responded quickly and gave me the detailed instructions on what I needed to do to resolve my issue. I followed the instructions and I was successful in resolving my issue. I highly recommend TWIPLA products and support service.

    Stored reply

    1. Reply

      Hello, Thank you so much for sharing your experience! We’re glad to hear that our support team responded quickly and provided clear, detailed instructions that helped you successfully resolve your issue. It’s always our goal to make TWIPLA easy to use and to ensure our users feel fully supported every step of the way. Your recommendation truly means a lot to us. If you need any further assistance or have questions as you continue using TWIPLA, feel free to reach out to us at support@twipla.com. We’re always happy to help!

  41. fultkris
    5.0

    Very handy and informative

    WIPLA provides excellent analytics for your website. I check the app daily for insights into my customers. This is a need-to-download app if you want to see a breakdown of visitor demographics and more!

    Stored reply

    1. Reply

      Hello, Thank you for taking the time to share your positive experience! We're thrilled to know that TWIPLA has been a valuable asset in helping you get insights for your business. Your feedback is greatly appreciated, and we're here to support you every step of the way. If you ever have any questions or need assistance, please don't hesitate to reach out. Here's to your continued success!

  42. teacherseya
    5.0

    App Charged Me For Free Plan

    I initially downloaded the app because it was a free app. I never even used the app but now I see a year later than they're charging me $324 for something I never even signed up for or used. I'm from the Philippines so this is a big amount that really impacts my finances. There's no way to contact them. I really hope someone can assist me in canceling this and getting a refund.

    Stored reply

    1. Reply

      Hello, Many thanks for your rating! We apologize for the negative experience that you've had with our platform. Rest assured that we will do everything possible to help you with this matter. According to Wix: “To prevent any interruption of service, app subscriptions are set to renew automatically. You can cancel your subscription if you no longer need it.” They mention this in their Terms. Please note that if you wish to stop the auto-renewal, that must be done from your Wix account, within the Premium Subscriptions section of your Wix account. Since there’s no option to cancel, kindly reach out to Wix Support for assistance. We replied to your email with the details that you need. Please do not hesitate to contact us at support@twipla.com, should you need further assistance. We are sure there is a solution or an explanation for anything. Thank you!

  43. tompjar
    5.0

    Great app and Very Responsive customer service

    They handeled my issue in the best delays (literally the first hour of the morning)

    Stored reply

    1. Reply

      Hi, Thank you for taking the time to share your feedback with us. We truly appreciate it! Your satisfaction is our top priority, and we're here to ensure your experience remains positive. If you have any suggestions or if there's anything else we can do to make your experience even better, please feel free to let us know. We're always here to assist you whenever you need it. Thanks for your support!

  44. crystalpharmacy
    5.0

    Love this app and the support team!

    I had a free one-year trial of this app and it was easy to integrate it into the website. Too bad I don't have the budget to continue using it. I will certainly come back to it when I have more budget in the future!

    Stored reply

    1. Reply

      Hi, Many thanks for the 5-star rating! We're delighted to know that everything worked smoothly for you and that you liked using our app. We look forward to doing business with you again in the future! If you ever have more feedback or any questions in the future, please don't hesitate to reach us at support@twipla.com. Thank you for choosing our app!

  45. krystalwebb7
    5.0

    Issues were fixed, works a treat now, impressed!

    Wix is working fine, I go to Apps, click on TWIPLA and it just loads an empty box within the Wix UI. Not sure if the issue is with Wix or TWIPLA, broken connection somewhere. Will update my rating if/when it gets fixed. *Update: All sorted, turns out cookies were getting blocked. Everything works now and the session recording feature is really valuable to see how ppl interact with the site.

    Stored reply

    1. Reply

      Hi, Many thanks for your feedback and for giving us a 5-star rating! We’re glad to know that the issues were fixed and that you were able to utilize the session recordings feature. Your satisfaction is our top priority, and we're here to ensure your experience remains positive. Please feel free to contact us at support@twipla.com if you have any recommendations or require more help. Cheers to your achievement!

  46. benjaminjesty
    5.0

    website misconfigured

    I have always had this app but it is not working at present

    Stored reply

    1. Reply

      Hi, Thank you for your feedback. We apologize for the negative experience that you've had with our platform. Rest assured that we will do everything possible to help you with this matter. We would love to learn more about your use-case and find as many details about your experience as possible, so we can sort this out for you. Please do not hesitate to contact us at support@twipla.com so we can offer you our full support on any matter. We are sure there is a solution or an explanation for anything. Thank you!

  47. belege2
    5.0

    praktisch und detailliert, gute Moeglichkeiten der Auswertung

    Einfach, schnell, uebersichtlich und detaillierte Auswertungen. Auch gibt es immer wieder Updates.

    Stored reply

    1. Reply

      Hallo! vielen Dank, dass Sie sich die Zeit genommen haben, uns weiterzuempfehlen! Wenn Sie Verbesserungsvorschläge haben oder Hilfe benötigen, können Sie uns gerne unter support@twipla.com erreichen. Vielen Dank für Ihre Unterstützung!

  48. smashnbass
    5.0

    I love it. It's easy to use

    I haven't encountered any issues as of yet and I probably won't but overall its great for my website and tracking everything. Thanks again Smashin Bass Apparel

    Stored reply

    1. Reply

      Hi, Many thanks for the 5-star rating! We're delighted to know that everything is working smoothly for you and that you liked using our app. We're committed to continually enhancing your experience and ensuring that TWIPLA remains a valuable resource for businesses like yours. If you have any suggestions for improvements or if there's anything specific you'd like to see in future updates, please feel free to share your ideas with us by reaching us at support@twipla.com. Thank you!

  49. stephkelly29
    5.0

    Absolutely brilliant little app

    Stored reply

    1. Reply

      Hi, Many thanks for your incredibly positive feedback! Your satisfaction is our top priority, and we're here to ensure your experience remains positive. Please feel free to contact us at support@twipla.com if you have any recommendations or require more help. Here's to your success!

  50. felipecarv46
    5.0

    Happy

    perfect TWIPLA

    Stored reply

    1. Reply

      Hi, Thank you for taking the time to recommend us and give such a great rating! If you have any suggestions for improvements or if there's anything you'd need help with, please feel free to reach us at support@twipla.com. Thanks for your support!

Plan comparison

Pricing & Plans

Free plan available
External pricing

Free

External pricing

External pricing

  • 400 tracked monthly page visits
  • Site, traffic & visitor analytics
  • Website polls & web surveys
Paid plan

Starter

$2.48 / month

$29.76 billed yearly Save 17% yearly

$2.99 / month

  • 500 tracked monthly page visits
  • Growth Engine
  • Full historical data retention
Paid plan

Basic

$7.46 / month

$89.52 billed yearly Save 17% yearly

$8.99 / month

  • 100,000 tracked monthly page visits
  • Everything in Starter, plus:
  • Higher limits across tools
Paid plan

Advanced

$14.93 / month

$179.16 billed yearly Save 17% yearly

$17.99 / month

  • 250,000 tracked monthly page visits
  • Everything in Basic, plus:
  • Country-level privacy controls
Detailed App featuresCompare all 20 structured features
Comparison of 4 pricing plans
FeatureExternal pricingFreePaid planStarterPaid planBasicPaid planAdvanced
Visitor DevicesIs your website mostly visited by users on a mobile phone? This is the way to find out, see stats for mobile, tablet, desktop usage!IncludedNot includedIncludedIncluded
Visitor Operating SystemsWondering what Operating Systems your visitors are using? Whether they're using iOS or Windows? This is the place! Optimize your content and website based on your findings.IncludedNot includedIncludedIncluded
Visitor RecordingsThe Visitor (session) Recordings feature enables you to play actual (anonymous) videos of your visitors and see exactly what they are doing on your website - enabling you to optimize your website!2 recordingsNot included15 recordings25.000 recordings
Referring sitesReferring sites enable you to visualize from what other/third websites your traffic is actually coming from and on what pages those forwarded visitors land.IncludedNot includedIncludedIncluded
Mobile AccessDo you want to check all your stats wherever you are using your mobile? Get easy access to TWIPLA stats on your phone.IncludedNot includedIncludedIncluded
FunnelsKeep track of your conversions and get better insights on when and how you lose website visitors along the way.1Not included28
HeatmapsEasily reveal which areas of your website your visitors interact with the most and/or the least!1Not included215
Browsers usageGet the clear picture on what browsers your visitors are using!IncludedNot includedIncludedIncluded
ConversionsWith Conversions analytics, you are able to set goals that you consider important for the success of your website. For instance, your visitors reaching a certain page, submitting a payment etcIncludedNot includedIncludedIncluded
Latest Visitors OverviewThe Latest Visitors section gives you great insights into the real-time visits that your website is getting and reveals all you need to know about your visitors: their IP, geolocation, time spent etc.UnlimitedNot includedUnlimitedUnlimited
Visitor GeolocationsThe Visitor Geolocations module provides you with approximate locations of your website visitors. Want to see where your visitors are coming from? Just look at the map!IncludedNot includedIncludedIncluded
SurveysCreate long questionnaires on separate pages for any type of participant1Not included23
Dashboard cardsGet a sneak peek at your websites' overall performance with elegantly designed dashboard cards - all you need to look at to see how your website is doing when you are in a hurry!Full accessNot includedFull accessFull access
Landing pagesLanding Pages helps you see on what pages your visitors land when they first start visiting your website. Analyze this behaviour, in order to improve your conversions.IncludedNot includedIncludedIncluded
Traffic chartsWant to know when your traffic spikes during the week and at what hour? The Traffic Charts module sums it up for you as plainly as possible!Full accessNot includedFull accessFull access
Monthly trafficThe monthly traffic represents the number of monthly page visits tracked on your Website until tracking is automatically stopped.400 visitsNot included100.000 visits250.000 visits
Visitor Screen-ResolutionsCheck out the most commonly used resolutions of your website visitors and optimize your website for those!IncludedNot includedIncludedIncluded
Page visitsDo you want to know which of your websites' pages are the most visited? The "Page visits" shows how many visits each of your pages has.IncludedNot includedIncludedIncluded
PollsIntegrate quick feedback bubbles directly in your website pages.1Not included23
Custom Country DataCustomize the level of data processing per country within our 4-tiered Data Privacy Center.Not includedNot includedNot includedIncluded