AI Service Agent
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Overview
About this App
Provide outstanding support to your customers without being left out of the conversation. AI creates the opportunity for you to support your customers 24/7 and scale your business – but there are times when your customers will need to communicate with you directly. Any time a visitor requests to speak to a customer service representative, your Agent will send you a message to let you know. Your dashboard will show past conversations for you to review, and where visitors have provided their details, they will be captured as Contacts as well. Once installed, your AI Agent will scan your website, along with any additional documentation you provide, so it that knows your business and can answer common questions your customers might have. You can configure your Agent to meet your needs, selecting colors to integrate with your site design, and configuring the greeting the Agent will use. Once your Agent is ready, you can interact with directly from your dashboard, or use Test Mode to experience chat on your site prior to launch, giving you peace of mind that your customers will be in good hands.
What the listing highlights
- A smarter AI Agent that understands your business and can support your customers 24/7
- Your Agent will scan your website and be ready to start work in just a few minutes
- Customize your Agent’s behaviour and appearance to match your brand
- Receive alerts when your customers want to speak to you or join the conversation at any time
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Browse preserved published and unpublished Reviews.These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive
The App details and official Wix Review summary remain available.
Plan comparison
Pricing & Plans
Starter
$12 / month
$144 billed yearly Save 20% yearly$15 / month
- Support your customers 24/7
- Customizable user experience
- Customized AI knowledge
Detailed App featuresCompare all 7 structured features
| Feature | Paid planStarter |
|---|---|
| Rescan your website to update AgentRequest your Agent rescan your website to process significant changes, so that it's knowledge is always up-to-date. | Included |
| Upload a PDF with additional informationUpload a PDF with information not on your website so your Agent can answer more customer enquiries. | Included |
| Inbox notifications for Contact requestsReceive a message if a Contact requests you join the conversation. | Included |
| Use Test Mode to verify prior to launchEnable Test Mode to interact with your Agent on your site, so you can launch with confidence. | Included |
| Customize colors and labelsConfigure colors to match your site, set the greeting your Agent will use, and configure labels to match your business. | Included |
| View past conversationsView past conversations to gain insights from customer interactions and identify opportunities for improvement. | Included |
| New Contact details added to your siteWhen a visitor provides their email address, a new Contact will be created. | Included |