Blocky Fraud Filter IP Blocker

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1. ReplyJuly 9, 2026, 13:41

   Hello, Thank you for taking the time to leave a review. Every review helps us improve Blocky for the sake of our users. We're sorry to hear you've run into this. In most cases, when blocked IPs still get through, it's related to visitors using VPNs, proxies, or mobile carrier networks that mask or rotate their real IP address, rather than an issue with the blocking itself. As for the support delay, we do our best to respond to every ticket, but over the weekend replies take longer. Thank you for your patience and understanding! 🙏 We'd really like to help resolve this for you, we have reached out to you privately several times but didn't get a reply. We genuinely like the chance to turn this into a better experience for you. :-) Thanks again! Effective Apps Team

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1. ReplyJuly 9, 2026, 13:43

   Hello, We appreciate you taking the time to write this review. It helps us improve Blocky for the sake of our users. We're sorry to hear about this experience. Blocky blocks by IP and country, and most bot crawlers are built to rotate through IPs and mask their origin specifically to get around this kind of blocking, so some crawler traffic getting through isn't uncommon even with settings configured correctly. As for the cancellation and refund request, we checked on our end and don't see any email or ticket from you, is it possible you reached out to Wix support instead of our team by mistake? Could you send us your account details so we can locate your account and take care of the refund directly? We'd genuinely like the chance to turn this into a better experience for you. :-) Thanks again! Effective Apps Team

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1. ReplyJuly 9, 2026, 13:50

   Hello, Thank you for the honest feedback, it genuinely helps us improve Blocky for our users. We're sorry to hear about this. Occasionally right after installing an app, the Manage Apps page needs a refresh or a moment to sync before it loads correctly, this is usually resolved by refreshing the page or logging out and back into your Wix dashboard. As for blocked countries still getting through, in most cases that's related to visitors using VPNs or proxies that mask their real location, rather than an issue with the blocking itself. We also reached out to you directly via email to get more details, but haven't received a reply yet. We'd really like to help sort this out. If you can share more details about what you're seeing, whichever way is easiest for you, we'll take a closer look right away. :-) Thanks! Effective Apps Team

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1. ReplyJuly 9, 2026, 13:45

   Hello, We're sorry to hear you feel the app isn't blocking as expected, but unfortunately the review doesn't include any specific details about what happened, so it's hard for us to know exactly what went wrong. We also reached out to you directly via email to get more information, but haven't received a reply. We'd really like to help sort this out. If you can share more details about your setup, whichever way is easiest for you, we'll take a closer look right away. :-) Thanks again! Effective Apps Team

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1. ReplyJuly 9, 2026, 13:59

   Hello, Thank you for sharing your feedback. Every review helps us improve Blocky for the sake of our users. We're sorry to hear about this experience. Blocking a country prevents visitors from that location from accessing your site, but the visit attempt itself can still register in real time traffic and analytics tools, since those track incoming requests separately from whether access was actually granted. So seeing alerts about visitor traffic from a blocked country doesn't necessarily mean the block failed, it may just mean the attempt was logged. As for the interaction with our support team, that's not the experience we want anyone to have and we'd like to look into it. We'd really like the chance to clarify how blocking and traffic logging work together and make sure your account is set up correctly. Just reach out to our support team anytime, we'd genuinely like to turn this into a better experience for you. :-) Thanks again! Effective Apps Team

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1. ReplyJuly 9, 2026, 13:48

   Hello, We're sorry to hear the free version didn't work out for you. The free plan does include country blocking for up to 3 countries, so if it seemed useless, we'd genuinely like to understand what you were expecting or running into. We also reached out to you directly via email to get more information, but haven't received a reply. We'd really like to help sort this out. If you can share more details about what happened, whichever way is easiest for you, we'll take a closer look right away. :-) Thanks! Effective Apps Team

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1. ReplyJuly 9, 2026, 13:31

   Вітаємо, Дякуємо, що знайшли час залишити відгук. Кожен відгук допомагає нам покращувати Blocky для наших користувачів. Ми розуміємо, як прикро натрапити на платне обмеження, коли намагаєшся заблокувати конкретну країну. Деякі країни потребують значних технічних ресурсів з нашого боку для ідентифікації та блокування, тому вони доступні лише в платному плані. Це не пов'язано з причинами, чому хтось хоче заблокувати ту чи іншу країну, це просто технічне обмеження ресурсів з нашого боку. Якщо хочете, ми охоче розповімо детальніше, що включено у безкоштовний план порівняно з платним. Звертайтеся до нашої служби підтримки в будь-який час, нам справді хотілося б мати можливість зробити цей досвід кращим для вас. :-) Дякуємо ще раз! Effective Apps Team

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1. ReplyJuly 9, 2026, 13:32

   Hello, Thank you for taking the time to leave a review. Every review helps us improve Blocky for the sake of our users. We understand the frustration here. The free plan does include blocking for up to 3 countries, but some specific countries, including the one you were referring to, require significant backend resources from our end in order to identify and block, and therefore are reserved for our paid plan only. It's not about which countries people choose to block, it's simply a technical resource limitation on our end, and those countries are clearly listed on the plans selector page. If you'd like, we're happy to walk you through exactly what's included in the free plan versus the paid plan before you decide to uninstall. Just reach out to our support team anytime, we'd genuinely like the chance to turn this into a better experience for you. :-) Thanks again! Effective Apps Team

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1. ReplyJuly 9, 2026, 13:17

   Hello, Thank you for taking the time to leave a review. Every review helps us improve Blocky for the sake of our users. We're sorry to hear the plan limitations weren't clear upfront. Our Basic plan does include country blocking, but some specific countries require significant backend resources from our end in order to identify and block, and therefore are reserved for premium users only. Those countries are clearly listed in the plans selector page. If you'd like, we're happy to walk you through which countries are available on which plan, or help you figure out if Premium fits what you need. Just reach out to our support team anytime, we'd genuinely like the chance to turn this into a better experience for you. :-) Thanks again! Effective Apps Team