FAQ
By PurpleBear
- Verified by Wix
- Wix Campaign
- Suspicious unpublished review pattern
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Overview
About this App
Drowning in the same customer questions over and over? FAQ lets you build a clean, searchable FAQ page in minutes — add unlimited questions and answers in an accordion or list layout, anywhere on your site. Use it for: - Shipping, returns and payment questions - Product and service details - Help centres and support pages - Onboarding and "how it works" sections Key features: - Unlimited questions and answers - Accordion or list layout - Built-in search bar so visitors self-serve - Place FAQs on any page, section or product - Styling to match your brand Set up in minutes. No code and no developer needed, and it won't slow your site or break your theme. Add your FAQ page and cut repetitive support requests today.
What the listing highlights
- Build an FAQ page with unlimited Q&As in minutes
- Accordion or list layout to match your design
- Let customers self-serve with a built-in search bar
- Place FAQs on any page, section or product
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Reviews
Official Wix marketplace summary
Wix Marketplace feedback
Review intelligence
App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.
Calculated as of
Review activity
Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.Reviews in selected period
0 −2 (−100%) vs previous 30 days0 Reviews in the selected 30 days and 2 in the previous 30 days.
Stored replies
Reply coverage is the percentage of 41 preserved Reviews with at least one stored reply. Median and P75 use 38 Reviews with valid dated stored replies. Reply authorship is not inferred.Stored publication state
Current stored state across 41 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.- Published
- 35 85.37%
- Unpublished
- 6 14.63%
- Unknown
- 0 0%
Review pattern signals
Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.Analysis pending coverage
Review timeline
Visualize Review volume and rating mix over time, plus Review-pattern activity.
- Active months
- 16
- Peak Review month
- Jun 2026 · 9
Review volume
Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.Review intelligence over time
Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.
Timeline data table
| Month | Reviews | Rating | Unpublished | ||||
|---|---|---|---|---|---|---|---|
| 5 stars | 4 stars | 3 stars | 2 stars | 1 star | |||
| Oct 2024 | 5 | 3 | 0 | 0 | 1 | 1 | 0 |
| Nov 2024 | 6 | 5 | 0 | 0 | 0 | 1 | 3 |
| Dec 2024 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jan 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2025 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Mar 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2025 | 2 | 0 | 0 | 0 | 0 | 2 | 1 |
| Jul 2025 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Aug 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2025 | 2 | 0 | 0 | 1 | 0 | 1 | 0 |
| Oct 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2025 | 2 | 2 | 0 | 0 | 0 | 0 | 0 |
| Dec 2025 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Jan 2026 | 1 | 0 | 0 | 0 | 0 | 1 | 1 |
| Feb 2026 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Mar 2026 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Apr 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2026 | 4 | 4 | 0 | 0 | 0 | 0 | 0 |
| Jun 2026 | 9 | 9 | 0 | 0 | 0 | 0 | 0 |
| Jul 2026 | 3 | 2 | 0 | 0 | 0 | 1 | 0 |
| Aug 2026 | 1 | 0 | 0 | 0 | 1 | 0 | 1 |
Review-pattern Timeline data is pending complete coverage.
App Market Index archive
Review list
Browse preserved published and unpublished Reviews.These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive
- happyhourballoons
App crashed and deleted itself
I just downloaded the app and tried to set up the questions and answers. I clicked to proceed to the next step in finalizing everything and the app crashed and deleted everything I had done. So far I wouldn't recommend this app.
Thank you for reaching out! We'd be happy to help you get everything set up properly. Our support team is ready to guide you through the setup process step by step to make sure everything works smoothly. Looking forward to helping you get this resolved!
- djbillybnz
Perfect
Easy to use and looks great.
Thanks for the five-star love! We'll keep working hard to earn it every day.
- curiuscompass
Great Customer Service
We're so pleased you're happy with the app. Thank you for the encouraging words!
- florenceharrison
great
We're so pleased you're happy with the app. Thank you for the encouraging words!
- lehtonen554
great
I had some questions but the team response was instant. Thank you
Awesome to hear! Thank you for the lovely review and for being a valued user.
Plan comparison
Pricing & Plans
Usage based pricing
Usage-based
Flexible monthly pricing based on usageUsage-based
Flexible monthly pricing based on usage- 3-day free trial
- Low-cost pricing starting at $7,5/mon
- Styling customization to suit theme