7 reviews across 7 apps 0 unpublished
Unfair app
Simple and useful
Sent 3 emails to Support - nothing got in return
CANT MAKE ADJUSTMENTS ON SETTINGS
Not easy to correct mistakes
Showing 5 of 6 other reviews.
View all reviews by this reviewerConvertPilot AI Chat
- Verified by Wix
- Wix Campaign
- Suspicious unpublished review pattern
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Screenshots
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Overview
About this App
Convert visitors into customers. AI Chat Button adds an AI chat widget and WhatsApp button to your store so shoppers can ask questions before they leave. Your team replies to Website chats, Facebook DMs, Instagram messages, Telegram and Emails from one place while the AI answers common questions instantly. The AI helps with product questions, inventory, delivery, sizing and store information, working from your products, orders, inventory and knowledge base so buyers get useful answers while they shop. Your team sees buyer details, past conversations, purchases and orders while replying, so every reply feels faster and more personal. AI suggestions go further: when the assistant cannot answer something or spots a chance to sell more, it privately flags it in your ConvertPilot AI inbox and can even update its own training and knowledge for you. Customize the widget colors, position, launcher icon, background and design. Add quick replies, set business hours, collect contact details and hand chats to your team when a human reply is needed.
What the listing highlights
- Bring AI business intelligence to your inbox
- Facebook, Instagram, WhatsApp, Telegram, Emails & more
- Manage your inbox via our Mobile App
- AI intelligence for your business and marketing integrations
Additional product media
Promotional media
Reviews
Official Wix marketplace summary
Wix Marketplace feedback
Review intelligence
App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.
Calculated as of
Review activity
Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.Reviews in selected period
0 0 (percentage unavailable) vs previous 30 days0 Reviews in the selected 30 days and 0 in the previous 30 days.
Stored replies
Reply coverage is the percentage of 35 preserved Reviews with at least one stored reply. Median and P75 use 8 Reviews with valid dated stored replies. Reply authorship is not inferred.- Stored replies
- 8
- Median first reply
- 0.1 hours
- P75 first reply
- 0.3 hours
Stored publication state
Current stored state across 35 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.- Published
- 1 2.86%
- Unpublished
- 34 97.14%
- Unknown
- 0 0%
Review pattern signals
Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.- Suspicious 0 of 0 stored published 5★ Reviews.
- 0 0%
- Very suspicious 0 of 0 stored published 5★ Reviews.
- 0 0%
- Extremely suspicious 0 of 0 stored published 5★ Reviews.
- 0 0%
- Suspicious unpublished 34 of 35 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
- 34 97.14%
Review timeline
Visualize Review volume and rating mix over time, plus Review-pattern activity.
- Active months
- 5
- Peak Review month
- Jun 2026 · 14
Review volume
Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.Review intelligence over time
Each lane has its own scale so low-volume evidence remains visible. Hover a mark for the exact monthly count. Pattern classifications describe current stored analysis grouped by original Review month.Suspicious0 Reviews currently classified as Suspicious, grouped by their original Review month.
Very suspicious0 Reviews currently classified as Very suspicious, grouped by their original Review month.
Extremely suspicious0 Reviews currently classified as Extremely suspicious, grouped by their original Review month.
Suspicious unpublished34 Stored unpublished 5-star Reviews, independent of cross-App relationships. Ordinary strength uses published Reviews; an App can carry both kinds of evidence.
Unpublished34 Surviving Wix-supplied unpublication dates grouped by the month in which unpublication was stored.
Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.
Timeline data table
| Month | Reviews | Rating | Suspicious | Unpublished | |||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 5 stars | 4 stars | 3 stars | 2 stars | 1 star | Suspicious | Very | Extremely | Unpublished | |||
| May 2025 | 5 | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 5 | 0 |
| Jun 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2025 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Sep 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2025 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jan 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2026 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2026 | 5 | 5 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 5 | 0 |
| Jun 2026 | 14 | 14 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 14 | 0 |
| Jul 2026 | 10 | 10 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 10 | 34 |
App Market Index archive
Review list
Browse preserved published and unpublished Reviews.These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive
- musbiz
Was not able even to try
This app works ony with stores. So sad. My website is not a store, but online school.
Stored reply
Hi Juliana, UPDATE: Following our recent email exchanges, I’d like to clarify that the claims “This app works only with stores” and “Your app requested my site to be a WIX store” are inaccurate. As demonstrated in the setup video we shared here: https://youtu.be/0dWGL2lyqhA - the app does not require Wix Stores to function. The installation on your site was successful, and no store integration is necessary for core functionality. After we sent the video as technical proof, we did not receive any further response from your side. You also mentioned you never actually tested the app and that "the app had requirements to set up a wix store" but this statement is incorrect as mentioned above. We welcome feedback and continuously improve the product based on real usage data. However, for feedback to drive meaningful updates, it must be based on actual testing or observed behavior. This ensures we focus on resolving valid issues and delivering measurable value to users.
Other reviews by this reviewer6 total
Plan comparison
Pricing & Plans
Free plan available
Free
Free
Free
- 50 messages lifetime with FAQ
- AI Intelligence
- Wix chat legacy support
Plus
$8.99 / month
$107.88 billed yearly$8.99 / month
- 250 AI replies / month
- Business Intelligence
- Knowledge base & training rules
Premium
$17.99 / month
$215.88 billed yearly$17.99 / month
- 1,000 AI replies / month
- Marketing Intelligence
- All channels
Enterprise
$59.99 / month
$719.88 billed yearly$59.99 / month
- 2,000 AI replies / month
- Analytics Dashboard
- Priority Support
Detailed App featuresCompare all 17 structured features
| Feature | FreeFree | Paid planPlus | Paid planPremium | Paid planEnterprise |
|---|---|---|---|---|
| AI Training Rules, Hours, Knowledge | ✓ | ✓ | ✓ | ✓ |
| Message History | 30 days | Unlimited | Unlimited | Unlimited |
| Live Translations | ✓ | ✓ | ✓ | ✓ |
| AI Captured Leads | 10 | 50 | 100 | Unlimited |
| Wix Chat Integration (Legacy) | ✓ | ✓ | ✓ | ✓ |
| Auto Escalation to a human | ✓ | ✓ | ✓ | ✓ |
| WhatsApp & Chat Customization | ✓ | ✓ | ✓ | ✓ |
| AI Customer Support Tasks | ✓ | ✓ | ✓ | ✓ |
| AI Replies | 50 lifetime | 250 / month | 1,000 / month | 2,000 / month |
| Inbox + Chat Widget | ✓ | ✓ | ✓ | ✓ |
| AI Auto Train | ✓ | ✓ | ✓ | ✓ |
| WhatsApp Contact Button | ✓ | ✓ | ✓ | ✓ |
| Wix Stores Integration | ✓ | ✓ | ✓ | ✓ |
| FAQ | ✓ | ✓ | ✓ | ✓ |
| Facebook & Instagram AI | Not included | Not included | ✓ | ✓ |
| Analytics Dashboard | Not included | Not included | ✓ | ✓ |
| AI Labels (CRM tagging) | Not included | Not included | Not included | ✓ |