Twism: Reward Your Customers

By Twism

Powerful customized loyalty solution (FREE)

Wix marketplace
  • Verified by Wix
  • Wix Campaign
  • Wix Recommended

Wix marketplace collections

All visible and hidden collection assignments stored for this App.

Other

  • Wix Stores Catalog V3 wix-stores-catalog-v3
  • supported by editorx supported-by-editorx
  • Loyalty loyalty
  • Holiday Prep Essentials holiday-sale-must-haves
  • Dependencies without stores dependencies-without-stores
  • Random Test random-test
  • Referrals apps referrals-apps
  • Verified verified
  • Apps for Your ADI Site recommended-in-adi
  • supported by wix studio supported-by-wix-studio
  • Apps with app-audience apps-with-app-audience
  • rubi rubi
  • Interact with Visitors interact-with-visitors Visible
  • Marketing and Conversion Tools bookings-marketing-conversion
  • adi in bm adi-in-bm
  • Stores Apps (v3 filtering) stores-apps
  • Verticals Dependencies verticals-dependencies
  • Engage with customers engage-with-customers
App Market Index analysis No public analysis badge
Rating
Rated 4.46 out of 5 from 31 reviews.
Pricing Free
Marketplace Currently listed

Overview

About this App

Boost sales and drive repeat business with Twism’s FREE Loyalty Widget. Customers earn digital Coins with every purchase and can redeem them using a payment code at checkout. This simple tool helps build customer loyalty for your business. Each Coin is equal to your local currency (e.g., $1 USD, £1 GBP), making it easy to reward customers wherever you operate. With Twism, you’re in control—set how many Coins are earned per purchase, how often they’re awarded, and even create your own branded Coins. You can also invite existing customers to join your loyalty program by sending them Coins directly. Track performance through your dashboard with insights into customer habits. Notes: Twism operates with Bookings, Store, and requires Members Area. For physical businesses, Twism is available in the U.S. only. Our online platform is available in select countries, including the U.S., Canada, UK, Australia, and more. Multicurrency is not supported.

What the listing highlights

  • Loyalty: Reward Your Customers. Build Stronger Relationships. Increase Sales
  • Customized Widget: Showcase YOUR Brand with Your Colors & Messaging
  • Get Social: More Followers, Likes & Engagement with Social Rewards
  • Your Branded Coin: Simple yet Powerful Rewards Tool. No more confusing points or stars. 1 Coin = $1

Developer-written tags

  • Rewards
  • Coupons
  • Offers
  • loyalty
  • coins

Additional product media

Promotional media

Twism: Reward Your Customers banner
Banner

Reviews

Official Wix marketplace summary

Wix Marketplace feedback

Official published marketplace Reviews
Rated 4.46 out of 5 from 31 reviews.
  1. 5 stars
    54.8% 17 reviews
  2. 4 stars
    22.6% 7 reviews
  3. 3 stars
    16.1% 5 reviews
  4. 2 stars
    3.2% 1 review
  5. 1 star
    3.2% 1 review

Review intelligence

App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.

Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.

Calculated as of

Review activity

Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.

Reviews in selected period

0 0 (percentage unavailable) vs previous 30 days

0 Reviews in the selected 30 days and 0 in the previous 30 days.

Review activity comparison.

Ratings in selected period

Current stored ratings for Reviews whose original Wix Review date falls in the selected elapsed-day period. Counts and percentages use only Reviews with a stored 1–5 star rating.
Average rating Previous-period average unavailable
Sample size 0

No stored Reviews in this period

Stored replies

Reply coverage is the percentage of 31 preserved Reviews with at least one stored reply. Median and P75 use 31 Reviews with valid dated stored replies. Reply authorship is not inferred.
Stored reply rate.
Stored replies
31
Median first reply
2.3 days
P75 first reply
16.1 days

Stored publication state

Current stored state across 31 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.
Stored Review publication state distribution.
Published
31 100%
Unpublished
0 0%
Unknown
0 0%

Review pattern signals

Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.
Review pattern signal counts.
Suspicious 0 of 17 stored published 5★ Reviews.
0 0%
Very suspicious 0 of 17 stored published 5★ Reviews.
0 0%
Extremely suspicious 0 of 17 stored published 5★ Reviews.
0 0%
Suspicious unpublished 0 of 31 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
0 0%

Review timeline

Visualize Review volume and rating mix over time, plus Review-pattern activity.

Active months
19
Peak Review month
Mar 2022 · 3

Review volume

Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.
Ratings
Monthly stored Reviews split by rating.

Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

  1. DesignedAVshop
    5.0

    Sweden are not supported ☹️

    Hi i love the idee and would add it to my webshop but its say Sweden will be come soon ☹️ and how is it for a multilanguage webshop?

    Stored reply

    1. Reply

      Hi there, thank you so much for your kind words and for your interest in the Twism app! You’re absolutely right that Twism isn’t available in Sweden just yet, and we also don’t currently support Swedish language translations. We’re actively working toward making Twism available in more countries. While we can’t share a specific timeline today, we’d be happy to notify you when Twism becomes available in Sweden and help you get set up when the time comes. Thanks again for taking the time to check out Twism. We truly appreciate your interest and hope to support you and your Wix site in the future!

  2. jolicoeurjorja5
    3.0

    love the idea

    won't show up on the page on my website

    Stored reply

    1. Reply

      Hi there! We’re sorry to hear you’re having trouble getting your widget to appear on your website. In most cases, this happens when the cookies policy hasn’t been accepted. Wix requires cookie consent for the widget to display properly, so please make sure you’ve accepted cookies when visiting your site. You can find more details in this short support article: https://support.twism.com/hc/en-us/articles/4412787930125-Why-don-t-I-see-my-website-Loyalty-Widget If you’ve accepted cookies and still don’t see the widget, please reach out to us at support@twism.com. We’ll be happy to help you get it working!

  3. jonathandav2
    5.0

    Great App

    Loved it

    Stored reply

    1. Reply

      Thank you so much for sharing your kind words about your experiences with the Twism app. We're extremely grateful for any and all feedback, as your insights always help us to improve the platform for everyone. If you ever have any questions or feedback in the future, please feel free to contact us at support@twism.com. Thanks again!

  4. ouidbizz
    5.0

    Need some help please

    Love the app but lately its been getting status code 500 when people try to login thru the widget. Tried clearing browser cache and other troubleshooting methods. Not sure if it has something to do with google updating but 500 is usually server side. So some guidance as to how to fix this would be greatly appreciated. Thanks in advance!

    Stored reply

    1. Reply

      Hi there, thank you so much for your kind words about the Twism app, and for reporting this issue. Our team is already aware of the issue and we're currently working to resolve it. We'll ensure to connect with you via support ticket to deliver any further updates. We're dedicated to get this resolved for you, so you and your customers can continue to have a seamless rewards experience.

  5. rentellefashion
    5.0

    AWESOME

    Stored reply

    1. Reply

      Thank you so much for taking the time to review our app! We're very happy to hear that you're enjoying your experiences with Twism so far. If you have any questions or feedback to share in the future, please feel free to contact us at support@twism.com

  6. beyondwhiskerss
    5.0

    So far, I'm loving it!

    working great, customers are loving it! I'm loving it! We're all loving it!

    Stored reply

    1. Reply

      Wonderful! We're thrilled to hear that you and your customers are enjoying the platform so far, and we really appreciate the 5-star review. In the case that you’re in need of any assistance or have any additional feedback to share, please contact us at support@twism.com.

  7. jtleveillee
    5.0

    beautiful and work just fine

    Stored reply

    1. Reply

      Thank you so much for your kind words and for leaving us a 5-star review! We're so pleased to hear that you're enjoying your experiences with the Twism platform so far. If you ever need assistance or have any feedback to share, please feel free to contact us at support@twism.com.

  8. agbyazilimcom
    5.0

    hy

    jj

    Stored reply

    1. Reply

      Thank you for taking the time to leave us a 5-star review! We truly appreciate your support. Feel free to reach out to us at support@twism.com if you ever need assistance or have any feedback to share.

  9. cuneytbuhari
    5.0

    Bayıldım!

    Stored reply

    1. Reply

      Thank you so much for your review! We're so glad to hear about your positive experience. If you have any questions or feedback in the future, please contact us at support@twism.com.

  10. hermitmagick
    1.0

    Can't add coins to balance

    The + button for adding codes and coins doesn't work! Welcome codes or coins can't be added to your balance! Both mobile and desktop! Edit: after compromising and still using this, you need a mobile app to get the coins AND you can't use them for pricing plans which is a main part of my site! Very frustrated overall with this product.

    Stored reply

    1. Reply

      Hi there, thank you for your review. We understand that you were under the impression that customers would need to utilize the Twism mobile app to earn coins. We're happy to clarify that this is not the case, as customers can earn, track, and redeem their coins all via the widget displayed on your website. However, I also understand that you would like to utilize Twism with pricing plans. Unfortunately, you are correct that at this time, Twism is not yet compatible with pricing plans. However, we have documented your comments as feature request and will gladly notify you when we are ready to fully support pricing plans. If you have any other questions, please contact us at support@twism.com. Thanks!

  11. pmassihi
    3.0

    Not working with Wix new booking cart feature

    I have it installed and its really a good tool, however it is not working with the new feature of wix for bookings cart where clients can book multiple booking at the same time. tried to reach out to support via "My apps" page on wix and got an error stating my msg cant be sent.

    Stored reply

    1. Reply

      Thank you for your kind words about Twism's available tools! I understand you are under the impression that Twism is not compatible with Wix's new Bookings cart feature. I'm happy to inform you that Twism is in fact compatible with this newer feature. We also understand that you experienced an error with contacting our support channel via the Wix dashboard. We've reached out to Wix's team to get this resolved. In any case that you're in need of future support, you can always email us at support@twism.com.

  12. sunnydayzed
    5.0

    Very simple process on test order

    Works great, order placement with Welcome Coins from customer side was just as simple as the app setup itself, and cash back coins pending show immediately.

    Stored reply

    1. Reply

      Thank you so much for your kind words! We're so glad that you're enjoying Twism. If you ever have any questions or require assistance, feel free to contact us at support@twism.com.

  13. qusaidahhaj92
    5.0

    great

    Stored reply

    1. Reply

      Thank you so much for your review! If you ever have any questions or require assistance, feel free to contact us at support@twism.com.

  14. onestopphysio
    5.0

    YES!!

    Honestly searched for months on wix for an app with a referral program like this, it works perfectly with my website whilst all others have been terrible or only for wix shops and not across bookings, this is done so well and I have only used it for a matter of hours and its already thousand times better than the other apps I have tried. well done guys!

    Stored reply

    1. Reply

      We're so glad you're enjoying the referral program feature on Twism. Customer voices like yours help bring features like this to fruition and guide our product team in improving experiences across the platform. If you have any questions or require any assistance, please don't hesitate to reach us at support@twism.com.

  15. tryasite
    5.0

    Very User Friendly!

    This was a breeze to set up and manage. Easiest plugin I've used thus far. I'm extremely happy with my decision to switch to Twism from a standard Loyalty program managed from with the site editor and the member pages. I like the customer widget as well; if I were a customer I'd signup to the site.

    Stored reply

    1. Reply

      We're extremely happy to hear that you are pleased with your experiences with Twism. Our team thanks you for your review and kind words. It is our goal to provide the best experiences for our customers, and voices like yours make that possible. If you ever require any assistance or would like to share additional feedback, please feel free to contact us at support@twism.com.

  16. staugstuff
    3.0

    It's great "but" one issue...

    Currently has everything that I need and the feedback from customers has been great but I am unable to see any information on individual customers. Side panel will not open it just reboots main screen? I need to add points to customers from previous rewards program. If I am unable to do this I will have to move back to previous rewards. Hope not, please help. Thanks!

    Stored reply

    1. Reply

      Hi Staugstuff, Apologies that you've encountered an issue. It seems we uploaded a major update to our application in the reporting section, and it caused a few consequences, thank you for letting us know. We addressed this immediately and everything should now be working properly. We hope you enjoy the upgraded experience and dramatically improved data reporting feature. Please send us a note to support@twism.com with any questions, we're here to help! Thank you

  17. curl2be
    4.0

    It is great so far, but....

    So far I really like this app, but I cannot make it work on the mobil version of my website. Any advice of what to do?

    Stored reply

    1. Reply

      Hi Curl2be, Apologies that you're experiencing an issue. The application "widget" which gets installed to your website is already mobile optimized, and should not have any problems displaying on most browsers. However there are mobile position controls you can access in your "Loyalty Widget" settings area that enable more customization options. Please fee free to send us a message to support@twism.com and we'll be sure to look into this further and make sure your customers have a great mobile experience.

  18. ahayford43
    5.0

    I have waited so long for this!

    I can't even explain how well this app works as a coin-giving out system for our company store. I am so excited to finally find an app that allows for free rewards. Can't say enough so far!

    Stored reply

    1. Reply

      We really appreciate your review and kind words. Here at Twism, we prioritize the voices of our customers and are always looking to learn more from your experiences. If you ever require any assistance or would like to provide more feedback, we're always open to hearing from you. You can always contact us at support@twism.com.

  19. stickergeekdesigns
    4.0

    very good customer service

    **Amended** The team reached out to me and really took the time to listen to my concerns. Overall A+ for customer service. They added a dismiss option to the pop-up which will probably be great for some users. It still blocks my products and my customers just do not like pop-ups at all so I still have the widget disabled. Will definitely re-enable in future should they choose to make the pop-up optional. Very good customer service and I love everything else about app.*** Love the ease of use with this app. It worked seamlessly for customers. But the widget pop up (not the actual icon but the info popup) takes forever to go away and really discourages customers from shopping my store because they can't get it to go away with clicking on it. I would love to have the little icon there for those that want to access their coins but I don't want the popup info text, and there is no way to have the icon without the popup info. I completely disabled the widget because it was costing me sales.

    Stored reply

    1. Reply

      Thank you for your review and for taking the time to provide us with your additional feedback on the widget's pop-up message. We've delivered your insights to our product team and discussed an immediate solution for you to have the option to disable the welcome message pop-up. We'll be reaching out shortly with more information and updates. If you have any other questions, you can always reach us at support@twism.com.

  20. mybeautybasics
    5.0

    Great app! Best Customer Service

    This app is outstanding in terms of concept and has big potential. I wish if the development and release of new features could be faster than what is currently possible. Would not mind to get a paid version for more features.

    Stored reply

    1. Reply

      Thank you so much for your thoughtful review! As always, we appreciate your feedback as it helps us to improve the Twism platform for all current and future users. We have taken note of your request for faster development and release times of new features and have delivered it to our product team.

Plan comparison

Pricing & Plans

Free

Detailed plan information is not available for this App.

Displayed prices exclude tax where supplied.