Live Chat
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- Suspicious unpublished review pattern
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Overview
About this App
Are you using live chat on your website? If the answer is “no,” that’s bad and good news at the same time. Bad, because your business was missing out until now. And good, because there’s a lot of space for improvement. Customers who land on your Wix store have all sorts of questions, ranging from availability to product sizes, colors, and more. Grab their attention, and enrich the visual side of your store with our modern chat window, neatly looking eye-catchers, and chat buttons. Provide customers with a better shopping experience and increase sales using the Wix live chat module by LiveChat. We all want our conversion rates to go through the roof, but there are so many factors influencing the buying process. Proactive chat greetings are there to help you close more deals. Set specific chat greetings based on the current page address to increase your chat interaction rate and conversion rate. Send coupons, sales deals, and announcements to invite customers to check out and prevent shopping cart abandonment. Take LiveChat for a spin for 14 days for free.
What the listing highlights
- Encourage website visitors to take action with proactive chat greetings and targeted messages.
- Provide instant customer service across several channels: a chat widget on your website, Messenger, Apple Business Chat, and more.
- Chat on the go. Don't make your customers wait and talk to them wherever you are, thanks to our iOS and Android apps.
- With asynchronous communication, customers can initiate a chat and receive an email notification when you reply. They can respond directly through email or the chat widget while continuing with other plans.
Reviews
Official Wix marketplace summary
Wix Marketplace feedback
App Market Index archive
Review list
Browse preserved published and unpublished Reviews.These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive
The App details and official Wix Review summary remain available.
Plan comparison
Pricing & Plans
Starter
$16 / month
$192 billed yearly Save 15% yearly$19 / month
- 60-day chat history
- Chat widget customization
- Ticketing system
Team
$33 / month
$396 billed yearly Save 15% yearly$39 / month
- All from Starter
- Reporting and analytics
- File sharing
Detailed App featuresCompare all 6 structured features
| Feature | Paid planStarter | Paid planTeam |
|---|---|---|
| ReportingReceive chat and ticket reports, as well as daily information about your license. | Daily summary | Included |
| Ticketing SystemReceive tickets from email, chat and the contact form. | Included | Included |
| Unlimited Chat HistoryStore your chat history for 60 days or an unlimited amount of time, depending on the plan you choose. | 60-day chat history | Included |
| Chat widget customizationCustomize the chat widget with different themes and settings to suit your brand and use case. | Basic Chat Customization | Included |
| Chat invitationsProactively reach out to website visitors based on their activity. | 60-day Chat History | Included |
| 120+ integrationsFrom email marketing to social, LiveChat integrates seamlessly with a range of popular third-party apps and services, including Mailchimp, HubSpot CRM or Salesforce. | Included | Included |