Live Chat Support

nao tem conexao nativa

joke

The chat works nice. Looks good too. Yet it is hard to say who the site visitors are chatting with. Can't integrate with Slack, can't integrate with Teams. Settings dialog has no SAVE button and I don't see any way to integrate it anyway. Why exactly are they wasting my time?

No contact

I have written to wix about my mobile app several times ( the first was 3 weeks ago ). I am losing work as they just will not get back to me. Really fed up with them now !

Wix Service is suck

Wix Service is FFFFFFFFFFFFFFFFFFFFFFFFFFFFFF all the way

horrible service

I have been trying to cancel my subscription for four years and they continue to bill me. I'm out $600 and nobody cares.

Where is the Wix contact support when you need it?

Hi . i want a live chat or phone number to call Wix. sorry this is bad product management if you even don't help me in this way. You have my phone number , so please call me.

Chat anonimo

Ola boa tarde! Este chat teria a opção do usuário permanecer anonimo? Teria alguma opção de enviar áudio ou apenas texto?

Usable chat widget

The service itself works well and integrates into Slack nicely.

logo size on wix via mobile is too small

I can't seem to get my logo on the website to be launched in a decent (seen) size when opening the site from a mobile. From the laptop it seems ok, but from the mobile, its is too small

Too time consuming to set up

It's too time consuming to set up. Functionalities are not good enough to be worth the time.

На русском нету

Не для русских сайтов

AYUDA!!!!!

supongamos que yo quiera agregar esta app a mi sitio web. pero yo quiero que el chat quede libre para que todos los usuarios puedan chatear en tiempo real, creen que se pueda? ya que mi pagina web es de chat en vivo y que las personas puedan chatear todas al mismo tiempo

I wish I could recommend this app!

They don't tell you that it only works on a desktop. Most of the live chat apps will show on both desktop and mobile automatically. This one "works" on mobile view, but you have to go through a tedious set up process. Who has time for that? Most people that install a live chat have a business to run. Even when you install it in mobile view, you can only customize the buttons so far. Not to mention, if you open it in a new window, it takes away for from the "intrusiveness" of a chat option. I wanted to give it a chance, but I will have to delete this app from my site.

Must have app! Great!

This is a great app because it lets you trigger chats with your visitors automatically so I don't have to keep my eyes on it. I can also chat right from my mobile phone so I never miss a chat.

transfer chats to agents

How transfer chats to other agents with the premium version? and How create Groups?

two overlapping tabs

I'm happy to change my rating once I get this to work. I have the Wix mobile app and when I enable chat I get "a second" tab. So apparently, the Wix app and this app do not work together as it states in the description, correct? If not, please help. I have had to disable both because it looks really silly to have two overlapping chat tabs. Honestly, I do prefer the Wix app chat for the website, but it is not available on the mobile friendly versions.

can you please make it work with wix ads

on my website i can`t see the chat can you please fix? and i will give this app 5 stars thank you!

only app that really works for the mobile users !

only app that really works for the mobile users !

:)

Cool this app for website is very very good guys!

Excellent!

Beautiful app with easy integration. Recommend it!

chat with mobile application user

Hi, How can i add this live chat apps in mobile view's website?

Very very poor

Missed chats, scheduling issues, email notification issues, timeout issues you name it, will be cancelling my premium account.

The Best Live Chat App

This is the most user friendly live chat app I've found. It was easy to install, didn't glitch and I get real time chat notifications that I can manage from my phone or from my computer (which is mainly what I was looking for since I'm a small business owner I always have my phone on me but I'm not always at the computer). Highly recommend it.

WARNING there is no remove feature

I was able to remove it from the website but it is still in my laptop. No remove or delete button. I cannot uninstall it form my laptop

mobile view

how do i add this chat to mobile view

Great Live Chat Support App

This works great and is exactly what I was looking for. The only thing that's a downer about this is the 20 chats a month limitation. One thing I would like to have known about this is when I went to my dashboard and clicked the tab for this app to reply to messages there is a link saying try a demo of this app and when you click on it you are able to test the live chat on a separate window but it wasted 1 of the 20 chats you get a month. A warning would be nice.

So so good app!

Those Guy know their stuff

The best service and support i have ever had. You need this app and these guys

impossible a retirer

meme en cliquant sur desinstaller il est toujours present ?

Awesome!

Great app and simple to use.

I can't chat back with customers

I tried everything.! doesn't work

Regular

La aplicación es buena, pero he me ocurre que cada semana la configuración se pierde y debo ingresar los datos nuevamente. La semana pasada me contactaron de su equipo indicando que no volveria a pasar y sin embargo hoy volvio a ocurrir.

There arent logout time out feature.

I mean that when i close my browser the service still thinks im still using it and it shows that im online.

Best chat app!

Very easy to set up, looks great, and has the features I need. I definitely suggest it!

I want to remove this app and when I click on it nothing happens. It is stuck

This is extremely frustrating. I really want to remove this app now. When I right click on the app the editor does not open. It seems to be stuck Definitely needs work

Please make the Russian language

English version: It's very cool, but not enough of the Russian language! Please add it! Русская версия: Все очень круто, но не хватает русского языка! Пожалуйста добавьте его!

Can't answer my costumers - FIXED - EDITED REVIEW

Below is the original review (2 stars). I sent an email to the support and got an initial reply after about 40 minutes from James. Now, four hours later the issue is fully fixed and working flawlessly. Best part was the high quality service and speed. I will update this review again after some experience with users in Hebrew. For now it gets solid 4 stars. -------------------------------------------------------------- I'm trying to "write and press enter to accept chat" in the queued section but when I press enter I can only go down a line as if I want to keep writing. I need help. Other than that, it looks pretty good

Great app and great support

The app is easy to install and works great. Support answered my customization questions quickly.

How to add the chat function in mobile view?

How to add the chat function in mobile view?

nice

idk . normal app