Wix Bookings

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

i These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

These Reviews were previously observed by App Market Index and Wix later supplied an unpublished state for them.

1. M

   mirthfulmaintenance March 21, 2026, 04:34

   ★★★★★ 1.0 Unpublished

   No longer usable for new customers

   This app no longer allows customers to book appointments unless they create an account and become members of the website. This is extremely frustrating and could end up costing my business a significant amount of money. Booking an appointment should be simple and accessible to everyone—both members and non-members.

   Stored reply

   1. ReplyJune 29, 2026, 10:17

      Hi, Booking without an account is the default in Wix Bookings, so clients should NOT be forced to sign up. This almost always happens when the Cart/Checkout page permission is set to 'Members Only.' Switching it back to allow all visitors (guest checkout) fixes it: https://support.wix.com/en/article/requiring-customers-to-sign-up-before-making-purchases . If you'd like, contact us and we'll check the setting on your site: https://www.wix.com/contact .

   Other reviews by this reviewer0 total

   1 reviews across 1 apps · 1 unpublished

   No other stored Reviews for this reviewer.

2. H

   heapublishers March 17, 2026, 20:12

   ★★★★★ 1.0 Unpublished

   Can't stop users from signing in

   I just want users to be able to book a time to visit our business. I do NOT want them to be forced to sign in to the site in order to do this. Very disappointing.

   Stored reply

   1. ReplyJune 29, 2026, 10:24

      Hi, you can absolutely allow visitors to book without signing in - it's the default. If clients are being forced to log in, the Cart/Checkout page is likely set to 'Members Only.' Change it to allow all visitors (guest checkout) here: https://support.wix.com/en/article/requiring-customers-to-sign-up-before-making-purchases . Let us know if you'd like a hand: https://www.wix.com/contact .

   Other reviews by this reviewer0 total

   1 reviews across 1 apps · 1 unpublished

   No other stored Reviews for this reviewer.

3. H

   hidalgoa2010 December 21, 2025, 23:43

   ★★★★★ 1.0 Unpublished

   none

   Visitors (clients) do not follow through and bring unwanted visitors instead, scams.

   Other reviews by this reviewer1 total

   2 reviews across 2 apps · 1 unpublished

   1. Google Reviews

      ★★★★★ 5.0

      Developer: MarketPushApps

      December 21, 2025, 21:07

      reviews

4. A

   alhaniii October 3, 2025, 16:33

   ★★★★★ 1.0 Unpublished

   Very Disappointing Experience with Wix Bookings

   I had high expectations from Wix, a company that’s been around for so many years, but Wix Bookings has been a huge disappointment. I wasted an entire week setting it up for my business, only to realize the calendar is outdated and full of limitations that make it unusable. Some of the most basic functions are missing: • You can’t view staff calendars based on their location. • You can’t search for client appointment info by their phone number. • You can’t simply drag and move appointments to different times. • Staff can’t be scheduled to work both in the shop and provide home services without creating two separate schedules, which makes no sense. For a company like Wix, this is embarrassing. We expect so much more. The booking system feels like it hasn’t been updated in years and is way behind modern scheduling tools.

   Other reviews by this reviewer1 total

   2 reviews across 2 apps · 1 unpublished

   1. Wix FAQSame developer

      ★★★★★ 3.0

      Developer: Wix

      July 24, 2017, 09:18

      The FAQ's Don't load on the website sometimes

5. S

   swdigitals August 9, 2025, 01:32

   ★★★★★ 3.0 Unpublished

   Bring back the single service bookings widget

   Stored reply

   1. ReplyAugust 10, 2025, 09:00

      Hi, Thank you so much for your feedback! Good news—it's still possible to add a single service bookings calendar to your site. This lets your clients book a specific service directly. Here’s how you can set it up: https://support.wix.com/en/article/wix-bookings-adding-and-setting-up-a-single-service-calendar. You can also find a non-calendar widget in the Editor’s Add panel under Add Element → Bookings → Featured Service. If you need further support or have more ideas, please let us know! Best, Wix Bookings team

   Other reviews by this reviewer1 total

   2 reviews across 2 apps · 2 unpublished

   1. Wix Smart ChatSame developer

      ★★★★★ 1.0

      Developer: Wix

      June 1, 2025, 19:10Unpublished

      Disappointment & Blatant Greed.

6. A

   aka-msh August 4, 2025, 05:32

   ★★★★★ 1.0 Unpublished

   Waste of time

   Stored reply

   1. ReplyAugust 6, 2025, 12:13

      Hi there, We're sorry your experience with the app was not good. We'd love to try and help if you share the issues you've encountered. Please reach out to our customer care and we'd be happy to assist: Wix.com/contact Best, Bar from Wix Bookings team

   Other reviews by this reviewer0 total

   1 reviews across 1 apps · 1 unpublished

   No other stored Reviews for this reviewer.

7. E

   ecoturismoiguazu August 1, 2025, 04:27

   ★★★★★ 1.0 Unpublished

   Penoso

   No sirve absolutamente para nada, no hay opcion de multiples precios, ni carrito, ni añadir varias personas a una misma reserva, no sumar distintas reservas de distintas excursiones, deberia estar prohibida. Desde 2019 que esto esta asi, no hicieron absolutamente ninguna mejora en 6 años. No me sirve

   Other reviews by this reviewer0 total

   1 reviews across 1 apps · 1 unpublished

   No other stored Reviews for this reviewer.

8. S

   skcreates July 18, 2025, 17:47

   ★★★★★ 1.0 Unpublished

   No support for booking multiple date/time slot under a single booking

   If you offer a single session and multiple session on your website this app will not fulfil the multiple session requirement. It does allow mutiple service, however if you'd like you client to book the same service under the same order, it does not support that. Dear Wix, The fact that this is a bookings app, this is a basic requirement allowing the client to pick multiple date/timeslots and going through the payment gateway to confirm the order. It woul dbe nice to have an update on this soon. I'm considering other apps already for this very reason.

   Stored reply

   1. ReplyJuly 20, 2025, 05:48

      Hi there, Thanks for your feedback. I can understand why booking multiple sessions at once is important for your workflow. Good news: Wix Bookings does support selecting multiple sessions for the same service and paying for them in a single checkout, as long as you’ve enabled Add to Cart in your Booking Settings. Each session is treated as a separate booking, but the entire order is processed together. Here’s the official help article that explains how to set it up: https://support.wix.com/en/article/wix-bookings-adding-a-cart-to-your-site? If you’re looking for a recurring feature (like “every Monday at 10 AM”), note that Wix currently supports recurring scheduling only through the Owner calendar - clients cannot self-serve recurring bookings at this time. This is tracked as a feature request you can vote for here: https://support.wix.com/en/article/wix-bookings-request-allowing-clients-to-book-multiple-recurring-appointments-in-a-single-checkout? Thanks, The Wix Bookings Team

   Other reviews by this reviewer0 total

   1 reviews across 1 apps · 1 unpublished

   No other stored Reviews for this reviewer.

9. K

   KaustubhConsula July 17, 2025, 11:15

   ★★★★★ 3.0 Unpublished

   ok

   Other reviews by this reviewer0 total

   1 reviews across 1 apps · 1 unpublished

   No other stored Reviews for this reviewer.

10. R

    rob52796 June 27, 2025, 13:37

    ★★★★★ 1.0 Unpublished

    Horrible

    Stored reply

    1. ReplyJune 29, 2025, 11:59

       Hi there, We're sorry your experiance with the app was not good. We'd love to try and help if you share the issues you've encountered. Please reach out to our customer care and we'd be happy to assist: Wix.com/contact Best, Wix Bookings team

    Other reviews by this reviewer1 total

    2 reviews across 2 apps · 1 unpublished

    1. Wix Pricing PlansSame developer

       ★★★★★ 1.0

       Developer: Wix

       June 27, 2025, 13:52

       Horrible functionality and limited capabilities

11. T

    trungntvtt June 21, 2025, 05:10

    ★★★★★ 1.0 Unpublished

    Still No Custom Color Coding – A Long-Ignored Essential

    It’s frustrating that Wix still doesn’t offer the ability to color-code bookings by custom labels or service stages. This is a basic, industry-standard feature that nearly every other booking platform has had for years. I’ve seen requests for this dating back to 2022 — and yet, no progress. Crowded Calendar Layout – The schedule view is extremely cramped because the side panels can’t be hidden. I can only see a few staff members at a time, making it difficult to manage bookings for a larger team. Wasted Screen Space – The side calendar and filter panels take up too much room and can’t be collapsed. These features are rarely used, yet they dominate valuable space. Rigid Timeline and Booking Movement – The calendar is locked to 30-minute time slots, and you can’t move appointments in increments smaller than 15 minutes. This makes it hard to schedule short services or fine-tune timing. Many of our services are under 15 minutes, and the current system is too inflexible for real-world nee

    Stored reply

    1. ReplyJune 23, 2025, 11:11

       Hi there, Thank you so much for your detailed feedback. We understand how important these features are for your workflow and agree that they would greatly improve calendar management for businesses like yours. We are planning a massive improvement to the Bookings business calendar this year, some of your requests are definitely going to be included. please stay tuned to the updates coming later in the year. Thanks again for your feedback, we appreciate it! Best, Wix Bookings team

    Other reviews by this reviewer0 total

    1 reviews across 1 apps · 1 unpublished

    No other stored Reviews for this reviewer.

12. N

    nicthurmanart June 7, 2025, 16:22

    ★★★★★ 1.0 Unpublished

    Terrible

    Stored reply

    1. ReplyJune 9, 2025, 06:39

       Hi there, Thank you for taking the time and reaching out with this feedback, I’m very sorry to hear about your frustration. We are constantly striving to improve our platform by adding new features and improving existing ones. If there is anything specific that we can help you with please feel free to reach out here or any of our support channels. If you would like to leave more feedback you can also do so through this link https://wixbookings.wixsite.com/bookingsfeedback. Thanks, Shani from the Wix Bookings Team

    Other reviews by this reviewer0 total

    1 reviews across 1 apps · 1 unpublished

    No other stored Reviews for this reviewer.

13. D

    daduelinformatica June 1, 2025, 20:21

    ★★★★★ 1.0 Unpublished

    Upsell and cross-sell with other services

    Square and other APPs allow the client select several services together like rent a field + massage room. I can't do that using wix bookings

    Stored reply

    1. ReplyJune 3, 2025, 14:00

       Hi, Thanks for your feedback, You can add the Service Upsell Guru app in the Wix App Market: https://www.wix.com/app-market/web-solution/service-upsell-guru-widget?appIndex=17&referral=search-result&referralSectionName=service%20upsell It allows clients to add and book multiple services together during a single booking session. Here’s a guide to help: https://support.wix.com/en/article/wix-bookings-increasing-bookings-with-the-service-upsell-guru-app We really appreciate you taking the time to share this—it helps us improve. Let us know if you need any help. Best regards, Shani from Wix Bookings Team

    Other reviews by this reviewer0 total

    1 reviews across 1 apps · 1 unpublished

    No other stored Reviews for this reviewer.

14. S

    sharonm53 April 15, 2025, 12:54

    ★★★★★ 5.0 Unpublished

    very pleased

    great app

    Other reviews by this reviewer1 total

    2 reviews across 2 apps · 2 unpublished

    1. Wix GroupsSame developer

       ★★★★★ 5.0

       Developer: Wix

       April 15, 2025, 12:35Unpublished

       best app ever!

15. C

    creativemogul22 January 22, 2025, 01:19

    ★★★★★ 1.0 Unpublished

    It doesn't work

    I thought my client's could use the booking service without hassle but instead they get a option that says permission is not allowed when they try to book a service. Was it suppose to be like this? How can we fix this issue because I'm getting frustrated.

    Stored reply

    1. ReplyJanuary 29, 2025, 14:50

       Hi, Thanks for reaching out and sharing your issue. When creating services that clients can only pay for with a membership plan - it requires them to sign up to your site and purchase such plan (you can read more here: https://support.wix.com/en/article/wix-bookings-about-memberships-and-packages) I see that 3 of 4 services offered on your site require that, while this is a wonderful way to create a community and loyal customer base - only 2 clients completed the signup. You can consider making the payment options more flexible (there's an option "per session or with a plan"), or consider adding an explanation on the advantages of becoming a member. Please let me know there's anything more I can assist with. Regards, Lior @ Wix Bookings

    Other reviews by this reviewer0 total

    1 reviews across 1 apps · 1 unpublished

    No other stored Reviews for this reviewer.

16. M

    mrudolph20 January 9, 2025, 10:32

    ★★★★★ 2.0 Unpublished

    Einschränkungen bei API-Integration und Kalenderdarstellung

    Ich nutze Wix Bookings zur Verwaltung von Terminen auf meiner Website. Die Benutzeroberfläche ist intuitiv und die Integration ins Wix-Ökosystem funktioniert grundsätzlich gut. Allerdings gibt es erhebliche Probleme bei der API-Integration: Trotz meiner Rolle als Site-Owner erhalte ich bei API-Aufrufen ständig 403 Forbidden-Fehler. Die erforderliche OAuth-Authentifizierung ist für private Anwendungen übermäßig komplex, während die API-Schlüssel-Funktionalität eingeschränkt ist und nicht alle nötigen Berechtigungen unterstützt. Die Dokumentation bietet kaum klare Anleitungen für Einzelnutzer, was den Implementierungsprozess erschwert. Zudem kann die Wix App mit Kalenderanbindung keine 7-Tages-Übersicht darstellen. Viel Platz wird durch leere Bereiche verschwendet, was die Darstellung unübersichtlich macht. Termine sind nicht farblich nach Mitarbeitern gekennzeichnet, wodurch die Übersichtlichkeit und Nutzbarkeit stark eingeschränkt ist.

    Stored reply

    1. ReplyJanuary 12, 2025, 13:37

       Hi, this is Shani from Wix Bookings :) I’ve sent you a personal email because we would love to hear more details about the problem you encountered. Looking forward to your response via email, Shani and the Wix Bookings team

    Other reviews by this reviewer3 total

    4 reviews across 4 apps · 1 unpublished

    1. Google Reviews

       ★★★★★ 5.0

       Developer: MarketPushApps

       May 31, 2024, 13:47

       Super

    2. SEO & AI Traffic Booster

       ★★★★★ 5.0

       Developer: rankingCoach

       June 28, 2022, 07:46

       Top

    3. Wix BlogSame developer

       ★★★★★ 5.0

       Developer: Wix

       May 11, 2022, 10:52

       Sehr gute App

17. H

    highlifeeevents January 5, 2025, 04:24

    ★★★★★ 3.0 Unpublished

    NO GROUP BOOKING!! 😓😰😤

    The Booking feature works but clients are not able to book in groups so I have to do a lot of manual work to get around it but don't always have the time to do so which makes Wix booking quite inconvenient. I probably will stop using Wix all together and use another platform that will allow group bookings!

    Stored reply

    1. ReplyJanuary 7, 2025, 18:31

       Hi, Thank you for sharing your feedback. We're sorry to hear about your experience, and we appreciate your insights on group appointment needs. You can vote for this feature and get notified once it's released by visiting this link: https://support.wix.com/en/article/wix-bookings-request-creating-an-appointment-with-multiple-participants In the meanwhile you can either change the service type to class so that users can book as a group, or you can use dynamic pricing (same as you used on your current service for different Perfume Size: 50ml/100ml) to have varied prices for 2/3 participants and more. Your input is invaluable in helping us enhance our features. If you have any more suggestions or need assistance, please feel free to reach out. We’re here to help! Shani, Wix Bookings Team

    Other reviews by this reviewer0 total

    1 reviews across 1 apps · 1 unpublished

    No other stored Reviews for this reviewer.

18. T

    theodoruschristian November 26, 2024, 02:41

    ★★★★★ 1.0 Unpublished

    Clanky and lack of customization

    Very simple booking order, but cannot add more option for duration, price etc. Only 1 service with 1 price/duration. Also no slideshow layout for it. This is 2024, not 2004 bro

    Stored reply

    1. ReplyNovember 27, 2024, 10:07

       Thank you for sharing your feedback. We're sorry to hear about your experience, and we appreciate your insights on customization needs. Our team is continuously working on improvements and dynamic duration and pricing is actually in the works and in our upcoming roadmap. We also offer "Price Options" for services which you can read about here: https://support.wix.com/en/article/wix-bookings-understanding-price-options Your input is invaluable in helping us enhance our features. If you have any more suggestions or need assistance, please feel free to reach out. We’re here to help! Lior, Wix Bookings Team

    Other reviews by this reviewer0 total

    1 reviews across 1 apps · 1 unpublished

    No other stored Reviews for this reviewer.

19. Y

    yakovavra September 12, 2024, 09:15

    ★★★★★ 5.0 Unpublished

    No written review.

    Stored reply

    1. ReplySeptember 15, 2024, 07:26

       Hi, this is Itamar from Wix Bookings :) Glad to hear that you are happy to use our app! Cheers :-)

    Other reviews by this reviewer3 total

    4 reviews across 4 apps · 1 unpublished

    1. Wix Hotels

       ★★★★★ 5.0

       Developer: HotelRunner

       September 17, 2024, 15:19

    2. Wix Members AreaSame developer

       ★★★★★ 5.0

       Developer: Wix

       September 12, 2024, 09:18

    3. Wix StoresSame developer

       ★★★★★ 5.0

       Developer: Wix

       September 12, 2024, 09:00

       .

20. A

    atendimento09994 July 30, 2024, 10:24

    ★★★★★ 1.0 Unpublished

    Horrível

    Se o cliente que fazer um appoitment por um período de 15 dias por exemplo, ele tem que criar 15 sessões diferentes. Claro, porque não há uma opção de fazer um agendamento recorrente dia a dia, apenas semanal. Então imagine seu cliente entrando e saindo do agendamento 15 vezes e recebendo 15 emails diferentes. Esse app é tao arcaico que parece que estamos em 1924 ao invés de 2024. Não recomendo!

    Stored reply

    1. ReplyAugust 8, 2024, 19:57

       Hi there, We apologize for the inconvenience. Currently, appointments can be scheduled for up to 99 hours. We recognize the need for day-to-day recurring bookings and are working on expanding this feature. To stay updated, please vote for this request here: https://support.wix.com/en/article/wix-bookings-request-creating-a-multi-day-service Best, Erez from Wix Bookings

    Other reviews by this reviewer0 total

    1 reviews across 1 apps · 1 unpublished

    No other stored Reviews for this reviewer.

21. T

    theelectricmedium June 27, 2024, 03:13

    ★★★★★ 1.0 Unpublished

    Doesn't work. Ever.

    If you want to not get notifications or get payments from random people whom you have to track down, because there's no booking listed - this is the app for you!!

    Stored reply

    1. ReplyJune 30, 2024, 13:16

       Hi, I'm sorry to hear about your experience with our app. Hi, have you tried using the Bookings list feature? It might offer a solution to the challenge you're facing. https://support.wix.com/en/article/wix-bookings-managing-bookings-with-the-booking-list Best regards, Nati Wix Bookings

    Other reviews by this reviewer0 total

    1 reviews across 1 apps · 1 unpublished

    No other stored Reviews for this reviewer.

22. L

    lumila22 June 27, 2024, 02:21

    ★★★★★ 1.0 Unpublished

    No sirve/doesn't work

    Iniciando negocio de cuidado de mascotas a domicilio, si el cliente sale por varios días, la app no sirve para reservar una semana entera a la misma hora. Paga pagar deposito de anticipo debería tener también opción de porcentaje de anticipo, Si contrata varios servicios, no puede elegir diferentes días y diferentes horario para cada uno. muy pobre y deficiente. Starting a home pet care business, if the client goes out for several days, the app is not useful to reserve an entire week at the same time. Pay to pay advance deposit should also have the option of advance payment percentage. If you contract several services, you cannot choose different days and different times for each one. very poor and deficient.

    Stored reply

    1. ReplyJune 30, 2024, 08:06

       Hello, Thank you for your feedback and for sharing your experience with us. At the moment, our app may not have the abilities you are looking for, such as reserving an entire week at the same time, options for advance payment percentage, or the ability to choose different days and times for multiple services. We understand your concerns, and we appreciate your input on how we can improve our services. While these specific features may not be available currently, we are constantly looking to enhance and expand our offerings in the future. Your feedback is valuable to us as we strive to provide a better experience for our users. If you have any further suggestions or need assistance, please feel free to reach out. Thank you for your understanding and patience. Best regards.

    Other reviews by this reviewer0 total

    1 reviews across 1 apps · 1 unpublished

    No other stored Reviews for this reviewer.

23. C

    christastarn June 14, 2024, 01:58

    ★★★★★ 3.0 Unpublished

    Automation Time Zone Issue

    Not sure if this is a bookings issue, but the automations working with WIX Bookings to confirm my clients appointments are being sent in the WRONG TIME ZONE!!! This is a major issue and no one at WIX has been able to help. I might need to switch providers :( Otherwise I have loved the app.

    Stored reply

    1. ReplyJune 17, 2024, 07:16

       Hi, Thank you for reaching out to us. In order to better assist you I encourage you to reach out to our customer care: https://support.wix.com/en/article/contacting-wix-customer-care-for-support. Best, Wix Bookings Team

    Other reviews by this reviewer1 total

    2 reviews across 2 apps · 1 unpublished

    1. Omnisend Email Marketing & SMS

       ★★★★★ 1.0

       Developer: Omnisend

       April 17, 2024, 19:13

       Too confusing!!!

24. L

    leahbakercas May 16, 2024, 03:47

    ★★★★★ 2.0 Unpublished

    Has a lot of really key features missing & buggy

    I am a web designer, & the concept of WIX is great for most independent freelancers or business owners who don't want to spend much time managing multiple platforms to meet their business needs. Having most things you need under one roof was my appeal despite a less-advanced web builder/hosting. However, I am incredibly disappointed to say that I recommended using WIX to a client of mine who is an independent nail tech. She's been incredibly unhappy with how buggy the bookings on mobile have been, has been having issues in her WIX owner app with payments & scheduling lagging, & is missing key features that seem like no-brainers, like... 1. The lack of a tipping feature 2. Very limited functionality for adjusting odd-hour schedules (i.e., available 10-3 and 5-8) 3. Unable to adjust payments on-the-spot (clients add nail art, length, etc. at appointment, but didn't book for it) Honestly, the list goes on, and I'm very frustrated. Go a different booking route to avoid headaches!

    Stored reply

    1. ReplyMay 19, 2024, 09:52

       Hi, I'm sorry to hear about your experience with Wix Bookings, we truly appreciate your feedback and we'd like to understand more about your concerns so we can improve. I would very much like to hear more about your needs, I sent you an email to schedule a feedback meeting. In the meantime, regarding the mentioned needs: 1. The ability to add tips when collecting payments is under development these days and we hope you will be able to use it soon. You can vote for this feature request here and get notified when it's released: https://support.wix.com/en/article/wix-bookings-request-adding-tips-or-extra-fees-when-collecting-payment-from-clients 2. I'm not sure I understand it enough to help if you can reply with further explanation via email3. You can add a tip or an additional fee by editing an existing order by following the article: https://support.wix.com/en/article/wix-bookings-editing-an-existing-order#adding-a-tip-or-fee-to-an-existing-order Best,Bar from Wix Bookings team

    Other reviews by this reviewer0 total

    1 reviews across 1 apps · 1 unpublished

    No other stored Reviews for this reviewer.

25. N

    najimshakari May 8, 2024, 20:24

    ★★★★★ 2.0 Unpublished

    was good, but is the worst now

    I hope they can do something about this app. I have lost many clients because of the complicity of this app. People like something easy. as easy as to put their name, email, telephone and eventually a promocode.... Its so hard for my clients that they should search for landcode number in hours to find.... This is not a good app now

    Other reviews by this reviewer0 total

    1 reviews across 1 apps · 1 unpublished

    No other stored Reviews for this reviewer.

26. H

    helicabamber April 19, 2024, 07:24

    ★★★★★ 1.0 Unpublished

    Is the only app it wont allow me to easily remove from website

    Have seen various reddit posts about this issue, slow website down and changes SEO.

    Stored reply

    1. ReplyApril 21, 2024, 18:06

       Dear Helicabamber, I'm sorry to hear that you are not fully satisfied with the Wix Bookings app. You can remove it from your site by deleting the Bookings Pages in your editor. The step by steps instructions can be found in this help article: https://support.wix.com/en/article/wix-bookings-deleting-wix-bookings Best regards, Laura from Wix Bookings.

    Other reviews by this reviewer0 total

    1 reviews across 1 apps · 1 unpublished

    No other stored Reviews for this reviewer.

27. J

    japwithjuls April 1, 2024, 16:28

    ★★★★★ 1.0 Unpublished

    Extremely weak and harms my business

    People can book online classes from my site that take place over Discord. I don't need people's phone numbers and will not contact them via phone- yet the phone field cannot be removed. As a customer, this is highly suspicious and sets of red flags, causing them not to go through with it. Secondly, you can't sell packages of classes. Say I want to give a package of 4 classes that you can book any time. You'll end up paying the full price for 4 classes then only be able to book 1 class (assuming you can navigate the extremely clunky and unfriendly UI). And then even after you book, you can't even see where it booked to! I am utterly shocked at how WEAK Wix Bookings is. If I could give it NEGATIVE stars, I would.

    Stored reply

    1. ReplyApril 2, 2024, 14:33

       Hi there, My name is Orly, I'm from the Wix Bookings team. I'm really sorry to hear about your experience with Wix Bookings, we truly appreciate your feedback, let me try to help with the issues you've raised: 1) Phone number in Bookings form is not a mandatory field. You can uncheck the checkbox that says "Make this a required field" and then your clients can skip it. here is more info on how to do it: https://support.wix.com/en/article/wix-bookings-customizing-booking-form-fields We are working on improving the Booking Form and we'll add removing the field completely to our list. 2) Your clients can purchase a package and then book a few sessions in one checkout using Cart Checkout. Here is more info on adding Cart to your site: https://support.wix.com/en/article/wix-bookings-adding-a-cart-to-your-site As for the last note, clients can see it in 3 places: conformation email, member area on you site, member mobile app. Hope it helps,
Wix Bookings

    Other reviews by this reviewer0 total

    1 reviews across 1 apps · 1 unpublished

    No other stored Reviews for this reviewer.

28. N

    nickmoussa March 24, 2024, 08:04

    ★★★★★ 2.0 Unpublished

    Recent problem with services

    I have been using this App for the past 4 years now and I must say that it had its ups and downs but generally speaking it served the purpose good enough even though there are a lot of missing features. However, in the last few days, the APP has been mixing my services up all together. For example, if someone clicks on service A, the site will navigate to the URL of service A, but the page of service B will be displayed. My business depends ONLY on online bookings and I have had this malfunctionning for over a week now. I have called customer support twice and they showed genuine concern about my issue and they both confirmed that my problem was escalated to the tech team but I did not get any response beyond that. I have thought about writing this review many times and wouldnt have done so if I had any other option but my business is seriously struggling now because of this. Can someone give me a direct answer please so I can know if I go for another option? Thanks,

    Stored reply

    1. ReplyMarch 26, 2024, 07:41

       Hi there, Itamar Krasney from Wix Bookings is here. Thanks for approaching us and for using our App for the past 4 years. I have checked your issue and it seems like it is working properly now. if someone clicks on service A, the proper URL is displayed. Can you validate it? Cheers, Itamar Krasney

    Other reviews by this reviewer0 total

    1 reviews across 1 apps · 1 unpublished

    No other stored Reviews for this reviewer.

29. K

    kbudzisz March 22, 2024, 11:12

    ★★★★★ 2.0 Unpublished

    2 additional screens

    Since the last update i lost couple of reservations because of the 2 extra pages after reservation. I have services only with "pay in person" method but now i cant even change the text on button from "order and pay" which is confusing for my customers... How to disable / edit this?

    Stored reply

    1. ReplyMarch 22, 2024, 21:06

       Hi, Thank you for your feedback regarding the recent changes to the Wix Bookings app. We're aware of the issue you've mentioned and are actively working to resolve it as soon as possible. We apologize for any inconvenience this may have caused and appreciate your patience as we work to improve the app. Best regards, The Wix Bookings team

    Other reviews by this reviewer0 total

    1 reviews across 1 apps · 1 unpublished

    No other stored Reviews for this reviewer.

30. S

    squeakywheels March 16, 2024, 02:28

    ★★★★★ 2.0 Unpublished

    Bad app with no help from customer service to fix the issues.

    I have had this app for almost 3 years now. The first two years, I had no issues. I run a mobile business which requires the address of the clients so I can show up to do work. Last season, the address suddenly stopped working, I contacted wix and they did the least amount of work possible and eventually just gave up trying to fix it. Updating my hours of operation is a living hell as it never updates and I have people booking outside of working hours and on days that I am not open. I have also had a few complaints of the booking system just not letting people confirm their bookings once they have filled out the form. It would be a good app if the wix team would get their sh*t together and fix these minor issues.

    Stored reply

    1. ReplyMarch 17, 2024, 14:33

       Hi, I apologize for the inconvenience you faced with our app, your feedback is highly appreciated. We are constantly working in order to improve our product for our users. All of those issues you mentioned, sounds like bugs that are not supposed to happen, we are sorry for that and want to help you and improve your experience. I also send you a personal email to make sure those issues are taken care of. As for your third issue regarding booking after the booking form - is it happens on the web app or on the mobile? Please email me back so I can handle your case. Sorry for your inconvenience, Paz from Wix Bookings.

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    1 reviews across 1 apps · 1 unpublished

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31. J

    joseph6210 February 20, 2024, 02:46

    ★★★★★ 2.0 Unpublished

    Lacking essential features - Bugs with Ical

    Lacking custumizable text reminders, lacking updated confirmations when a client reschedules, Lacking clarity in setup and use for in person, and virtual meetings. Bugs; does not reflect rescheduled bookings in Ical, it just shows old time. Customer service is lacking knowledge, and effectiveness is resolving bugs.

    Stored reply

    1. ReplyFebruary 22, 2024, 15:08

       Hi, We're sorry for any frustration you've encountered while using Wix Bookings App. Your feedback is priceless, and we're committed to addressing your concerns. - For customizable text reminders, we recommend using automated SMS by Omnisend. Here's how to set it up to your site: https://support.wix.com/en/article/wix-bookings-sending-custom-sms-messages-with-omnisend - To enable booking email confirmation, in your Dashboard go to 'Settings' > 'Bookings Settings' > 'Emails & Reminders' and enabling email confirmations and updates under the email section. - If you need to setup virtual meetings, you can designate 'custom location' for your service, and then connect video conferencing. Here's a detailed guide: https://support.wix.com/en/article/creating-an-online-service-in-wix-bookings. - Regarding the iCal, we're aware of it and actively working on a fix. Don't hesitate to contact our customer support team to track the progress of this issue. Best Regards, The Wix Bookings Team.

    Other reviews by this reviewer1 total

    2 reviews across 2 apps · 1 unpublished

    1. Wix Email MarketingSame developer

       ★★★★★ 1.0

       Developer: Wix

       February 20, 2024, 02:36

       Too many bugs - unreliable

32. P

    pjwpvaz January 23, 2024, 12:57

    ★★★★★ 2.0 Unpublished

    Add to Cart Feature Needed

    This would be perfect if it had an add to cart feature!!!

    Stored reply

    1. ReplyJanuary 31, 2024, 12:44

       Hi, Thanks a lot for trying our app and giving us feedback, we appreciate it! There is an option to toggle on the Add to Cart feature, in the Bookings settings page, please follow this article. https://support.wix.com/en/article/wix-bookings-adding-a-cart-to-your-site Thanks, Nati from Wix Bookings

    Other reviews by this reviewer2 total

    3 reviews across 3 apps · 1 unpublished

    1. Wix Loyalty ProgramSame developer

       ★★★★★ 5.0

       Developer: Wix

       March 29, 2025, 03:15

       Wix Loyalty Program Review

    2. Salesdish Content Protection

       ★★★★★ 5.0

       Developer: ANTDIY

       January 25, 2025, 09:50

       I'm impressed!

33. C

    calfonzosotillo1 January 10, 2024, 01:04

    ★★★★★ 1.0 Unpublished

    The App stop working

    I have continuous problems with this app. It used to work fine last year, but suddenly it stopped working this year.

    Stored reply

    1. ReplyJanuary 10, 2024, 10:15

       I apologize for your experience. To fully understand what the problem is, I will contact you privately. Liat Wix Bookings

    Other reviews by this reviewer0 total

    1 reviews across 1 apps · 1 unpublished

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34. S

    shinebyfatima January 7, 2024, 19:23

    ★★★★★ 1.0 Unpublished

    BOOKING FORMS NOT SUITABLE FOR NON-US CLIENTS

    When you are in the Calendar Mode and make a reservation for a customer, the phone are wrongly completed with Country prefix. Additionally, name and surname are mixed in the same field. Wix team say the only solution for it is go out Calendar Mode, go for Client list, edit client data and reserve from this list. This makes your reservations unnecessary slow, specially when your shop is full of clients. The configuration of the country is Ok. The problem is a bug in the code of form for booking directly from Calendar. I saw that with Wix team, but they said they are no solving it. In fact, every day I have to check and correct the phones of the last clients, because they are converting to (+34) +34XXXXXXX, duplicating the Country Code.

    Other reviews by this reviewer0 total

    1 reviews across 1 apps · 1 unpublished

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35. D

    deepshikharaha January 4, 2024, 15:50

    ★★★★★ 2.0 Unpublished

    slow with less options

    the booking form itself isn't much customizable with no option for dropdown, checkboxes, etc, which seems to be basic.

    Stored reply

    1. ReplyJanuary 7, 2024, 08:56

       Thanks for your feedback, You can add a checkbox to the form, learn more about it here - https://support.wix.com/en/article/wix-bookings-creating-and-setting-up-your-booking-forms For the dropdown, I can offer a solution by using a variable price, you can define variants that clients will have to choose as part of their booking process, you can define the same price if you want & use only the dropdown functionality. Learn more about it here - https://support.wix.com/en/article/wix-bookings-understanding-price-options Hope this could assist, Maya from Bookings

    Other reviews by this reviewer0 total

    1 reviews across 1 apps · 1 unpublished

    No other stored Reviews for this reviewer.

36. B

    barriedesignateddr December 16, 2023, 21:26

    ★★★★★ 1.0 Unpublished

    Slow and Glitchy and Illogical

    The booking system is slow and glitchy. My business is remote and trying to open the app is a minutes long fight to then be told that there was a 'technical issue'. I had to get my manager to send me a screenshot because it was able to open on her end. I take 50% deposits on my system and the rest collected in person after the service has been completed. I need to add tax on the deposits, but that isn't possible until I add an address for my remote business that everyone can see, and even then, I cant collect the proper tax on the deposit because the 'logic' tells me to collect full tax at the time of the service...not sure how that is supposed to work, considering they already paid the deposit tax free. For any other services that are created, it doesn't alphabetize them, so you get to spend the next few hours trying to manually alphabetize the services. At least it allows people to book the service though.

    Stored reply

    1. ReplyDecember 25, 2023, 13:32

       Thanks for your feedback, and happy holidays. I'm sorry for your slow and glitchy experience! We're always looking to improve to get those glitches out and improve the speed. I've forwarded your concerns to our dev team - they will look at your site to try and understand the issue. Regarding the tax issue - the client should pay the tax in the final payment. The deposit indeed does not include tax. Upon checkout your client will see that the remaining amount (pay later) includes the full tax. If you charge through WixPayments, the amount will contain the tax as well. If you're charging offline, you should charge the full amount + tax minus the deposit. Kind regards, Elad Wix Bookings

    Other reviews by this reviewer0 total

    1 reviews across 1 apps · 1 unpublished

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37. I

    info105439 November 8, 2023, 10:30

    ★★★★★ 1.0 Unpublished

    Funktioniert einfach nicht richtig.

    Von 33 Mitarbeiterinnen bekommen weniger als die hälfte Bestätigungsmail zugeschickt. Problem wurde mehrfach gemeldet und der Support ist nicht in der Lage das Problem Langfristig zu lösen.

    Other reviews by this reviewer0 total

    1 reviews across 1 apps · 1 unpublished

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38. A

    ashleykeara November 2, 2023, 12:08

    ★★★★★ 3.0 Unpublished

    Add on service

    It would be helpful and easier if our clients could add an “add-on” service or option along with the service they are booking instead of the hassle having to book multiple services every time. Hope to see this update ASAP.

    Stored reply

    1. ReplyNovember 21, 2023, 14:39

       Hi Ashley, Thanks for the feedback, we really appreciate it and understand the need. We plan to do it in the future. In the meantime, you can vote for the feature here and get notified when we release it: https://support.wix.com/en/article/wix-bookings-request-offering-extras-or-add-ons-to-services-for-clients In addition, you can create add-ons with custom Velo solution, here is an example: https://www.wix.com/velo/example/custom-pricing-and-add-ons Best, Wix Bookings team

    Other reviews by this reviewer0 total

    1 reviews across 1 apps · 1 unpublished

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39. S

    sweetpeaphotograph86 July 28, 2023, 14:46

    ★★★★★ 1.0 Unpublished

    WON'T DELETE

    I have deleted this app off my website SO MANY TIMES! It will not stay deleted. I come back to my editor and it freezes on "upgrading bookings" after I have deleted it!

    Stored reply

    1. ReplyJuly 30, 2023, 06:49

       Hi, Thank you for taking the time to write to us. I'm sorry for the inconvenience, the app is supposed to be deleted once you choose to do so. Please contact our customer support on this matter -> https://www.wix.com/contact Best, Ophir & The Wix Bookings team

    Other reviews by this reviewer0 total

    1 reviews across 1 apps · 1 unpublished

    No other stored Reviews for this reviewer.

40. C

    cedricbondiau July 19, 2023, 16:52

    ★★★★★ 1.0 Unpublished

    Waste time !

    The option offers to manage courses and appointments… something simple indeed. The first responders in customer service understand the problem well, and confirm that it works. OR, after 15 days of research, the reservation service says that it cannot be done, despite the recurring request from companies. Simple: when I have a group, the individual appointment cannot be available... and vice versa... OR, it doesn't work! 15 days of WIX subscription paid for nothing, waste of time having created my site and waiting for the return of customer service, which is only rarely reachable! Avoid… maybe another development platform will be able to respond better! ! !

    Stored reply

    1. ReplyJuly 26, 2023, 09:48

       Hi there, Thanks for taking the time to write us, Sorry you are having a bad experience. As an owner, once set a class for staff member,  the staff member doing the class will be blocked for appointments in the live site. I reached out in email to see if I can better understand you need. Oshri Wix Bookings team

    Other reviews by this reviewer0 total

    1 reviews across 1 apps · 1 unpublished

    No other stored Reviews for this reviewer.

41. I

    isadenhaan July 16, 2023, 09:49

    ★★★★★ 1.0 Unpublished

    Caused my site to crash

    Designed my website (took several hours), added this app and BAM site stays on stalling/updating. It's impossible to do anything with my site now since the whole site is on blanco. VERY annoyed.

    Stored reply

    1. ReplyJuly 19, 2023, 07:10

       Hi, Thank you for taking the time to give us feedback, and sorry about the inconvenience! We had an issue and it was fixed. If it persists please contact customer care. Best, The Wix Bookings team

    Other reviews by this reviewer0 total

    1 reviews across 1 apps · 1 unpublished

    No other stored Reviews for this reviewer.

42. Y

    yvettejoymcdonnell July 15, 2023, 20:48

    ★★★★★ 1.0 Unpublished

    Can not add

    I have been trying to add wix booking to my site that I already paid for and it is not working and stalling. It will not upload, and I see that in the early part of July someone else had the same problem. It is clear that it has not been fixed.

    Stored reply

    1. ReplyJuly 16, 2023, 08:30

       Hi, Thank you for taking the time to give us feedback. We have fixed your issue and communicate it with you via the relevant support thread. Sorry about the inconvenience. Best, The Wix Bookings team

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    1 reviews across 1 apps · 1 unpublished

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43. R

    rosariotate July 12, 2023, 17:56

    ★★★★★ 3.0 Unpublished

    It used to work better - Online sessions are messy

    I used to love this app but recently there are so many bugs that seemed to unnoticed. I offer online sessions and it worked perfectly, specially during C o v i d, but now I tried to add a new staff member and the system would online accept physical locations from the settings and not Custom locations that the Booking systems has available. If I set a service with custom Online as a location, then the service cannot be assigned to any staff member because they show as unavailable (not having the location). So, so fat the Custom location is useless.

    Stored reply

    1. ReplyJuly 13, 2023, 11:15

       Hi, Thank you for taking the time to give us feedback. One of our product managers will contact you this week, to better understand the request and if applicable offer you a solution or in the other case define a feature request for our backlog. Best, Itamar / The Wix Bookings team

    Other reviews by this reviewer2 total

    3 reviews across 3 apps · 1 unpublished

    1. Inffuse Testimonials

       ★★★★★ 5.0

       Developer: inlight labs

       July 30, 2023, 17:23

       Fair and effective

    2. Wix Events & TicketsSame developer

       ★★★★★ 4.0

       Developer: Wix

       May 9, 2018, 15:08

       Great App...but still lacking customization

44. L

    lonespiritproducti July 11, 2023, 09:09

    ★★★★★ 1.0 Unpublished

    App freezes when installing

    Impossible to add to site, tried on multiple browsers and tabs and always freezes on install. Very little in the way of support so have given up trying to add!

    Stored reply

    1. ReplyJuly 13, 2023, 11:07

       Hi, Thank you for taking the time to give us feedback. We have fixed your issue and communicate it with you via the relevant support thread. Sorry about the inconvenience. Best, The Wix Bookings team

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    1 reviews across 1 apps · 1 unpublished

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45. A

    annak24 May 18, 2023, 11:08

    ★★★★★ 5.0 Unpublished

    Love this app!

    Stored reply

    1. ReplyMay 21, 2023, 06:34

       Thank you so much for your feedback! we’re glad you’re enjoying Wix Bookings! Best, Paz from Wix Bookings team

    Other reviews by this reviewer3 total

    4 reviews across 4 apps · 4 unpublished

    1. 123 Form Builder & Payments

       ★★★★★ 4.0

       Developer: 123FormBuilder

       September 25, 2019, 08:52Unpublished

       Good!

    2. Wix Pro GallerySame developer

       ★★★★★ 4.0

       Developer: Wix

       September 25, 2019, 08:52Unpublished

       Great app!

    3. Wix Events & TicketsSame developer

       ★★★★★ 5.0

       Developer: Wix

       September 2, 2019, 11:13Unpublished

       Great app!

46. A

    alicemonk May 11, 2023, 14:44

    ★★★★★ 3.0 Unpublished

    Good but could be great with more customisation

    I've just started using this app, and it's doing the job. However, I started out using a content manager for my services (customers had to call to book) and moving from content manager to bookings, I've lost a ton of features. - I can't format the text or use hyperlinks in my service descriptions. - I can't add custom fields to my services (e.g. I had added a 'Current offers' field in content manager which was great to see at a glance and update easily.) - I can't edit the services as easily - I loved the 'table view' in content manager for quick edits and seeing a clear overview. If these features could be added to the bookings app, I'd be very happy with it.

    Stored reply

    1. ReplyMay 12, 2023, 11:52

       Hi! I'm Avner from the Bookings team. I'm happy to hear that the app does the job for you - yet eager to improve it to better suite your needs. Custom fields and editing services via the content manager are on our near term roadmap. Better formatting for service descriptions is something we're looking into but we don't have a concrete plan for just yet. I've added your vote for this :) Thanks again for the feedback! Avner and the Wix Bookings team

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    1 reviews across 1 apps · 1 unpublished

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47. J

    jdreamkings May 3, 2023, 22:47

    ★★★★★ 3.0 Unpublished

    No issues until expanding to 2 locations

    Everything worked great for my recording studio setup until i built a new studio for our non smoking clientele. Now when a client books for example 2-4pm in "STUDIO A" with 1 staff member, the time slot is not blocked off from my other staff members which can cause double, triple, or quadruple bookings if i dont manually block the slot. I feel for my 2 locations if someone books 4-7pm in location 1 then it should not be available for any other staff member on that day during those booked hours!

    Stored reply

    1. ReplyMay 7, 2023, 07:42

       Hi there! First of all, thanks so much for your feedback. If I understand correctly, you are asking for the ability to set that when a session occurs in one of your 2 locations - the availability for the other location gets blocked as well. We do not have this ability yet, but it is great feedback. I inserted it in our internal feedback platform, for our product teams to review. Thanks again and best, Shira from the Wix Bookings team

    Other reviews by this reviewer0 total

    1 reviews across 1 apps · 1 unpublished

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48. F

    flytower2020 April 27, 2023, 18:23

    ★★★★★ 1.0 Unpublished

    my clients aren't able to complete booking since 2 days ago

    error appearing when trying to finalize booking saying "there is a problem booking this right now. please refresh and try again, or check back later." this is happening for 2 days now.

    Stored reply

    1. ReplyApril 30, 2023, 11:53

       Hi! Carmel from Wix Bookings here:) Thank you for taking the time to write us feedback! I'm very sorry for the inconvenience. I contacted our support team and realized that it has already been escalated and our team is looking into it. Best Regards, Carmel from the Wix Bookings team

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    1 reviews across 1 apps · 1 unpublished

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49. G

    garykatz48 April 21, 2023, 01:16

    ★★★★★ 1.0 Unpublished

    add to cart missing the mark

    we need the ablity to have a cart system that allows calculating the times of the service and then block book this. e.g services in 1 visit back to back with the timing automated? pretty disappointing as other booking systems allow for this such as katoomba

    Stored reply

    1. ReplyApril 23, 2023, 07:07

       Hi, Thank you for taking the time to write us feedback! The feature you mentioned is coming up! You can vote for this feature here: https://support.wix.com/en/article/wix-bookings-request-allowing-clients-to-book-multiple-services-occurring-at-the-same-time This way, once the feature is released, you’ll be updated Bar & the Wix Bookings Team

    Other reviews by this reviewer0 total

    1 reviews across 1 apps · 1 unpublished

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50. M

    msjcampion April 15, 2023, 05:36

    ★★★★★ 2.0 Unpublished

    Service Page Gallery Broken

    I have noticed that the slider gallery is broken on the service page. With the loop and automatic buttons ticked, the gallery doesn't automatically always slide and neither does it loop the images. Strangely, it may work once but then it stops. The same applies on the mobile site too. It will just stop on a random image and gets stuck until you click on the navigation arrow. I have the arrow appearing on the images and the time between slides at 2 seconds. Sadly this doesn't work but I have l left my settings as they are in the hope that WIX will fix this very soon and so one day soon I'll find that it is working again!

    Stored reply

    1. ReplyApril 17, 2023, 09:02

       Hi there! Sam from Wix Bookings here. I'm sorry to hear you're having technical difficulties with our product, this sounds like something we can investigate and address. We've opened a support ticket for you, and you'll be hearing from a specialist shortly to deeper understand this problem and how we can help. For reference, your ticket number is: 1364739565. Wishing you all the best! Thanks, Sam & the Wix Bookings team

    Other reviews by this reviewer2 total

    3 reviews across 3 apps · 2 unpublished

    1. Wix MultilingualSame developer

       ★★★★★ 2.0

       Developer: Wix

       March 24, 2023, 18:11Unpublished

       It gets worse!

    2. Wix FAQSame developer

       ★★★★★ 1.0

       Developer: Wix

       November 21, 2022, 12:40

       Not Good