App Market Index

Twism: Reward Your Customers

By Twism

Powerful customized loyalty solution (FREE)

Wix marketplace
  • Verified by Wix
  • Wix Campaign
  • Wix Recommended

Wix marketplace collections

All visible and hidden collection assignments stored for this App.

Other

  • Wix Stores Catalog V3 wix-stores-catalog-v3
  • supported by editorx supported-by-editorx
  • Loyalty loyalty
  • Holiday Prep Essentials holiday-sale-must-haves
  • Dependencies without stores dependencies-without-stores
  • Random Test random-test
  • Referrals apps referrals-apps
  • Verified verified
  • Apps for Your ADI Site recommended-in-adi
  • supported by wix studio supported-by-wix-studio
  • Apps with app-audience apps-with-app-audience
  • rubi rubi
  • Interact with Visitors interact-with-visitors Visible
  • Marketing and Conversion Tools bookings-marketing-conversion
  • adi in bm adi-in-bm
  • Stores Apps (v3 filtering) stores-apps
  • Verticals Dependencies verticals-dependencies
  • Engage with customers engage-with-customers
App Market Index analysis No public analysis badge
Rating
Pricing Free
Marketplace Currently listed

Overview

About this App

Boost sales and drive repeat business with Twism’s FREE Loyalty Widget. Customers earn digital Coins with every purchase and can redeem them using a payment code at checkout. This simple tool helps build customer loyalty for your business. Each Coin is equal to your local currency (e.g., $1 USD, £1 GBP), making it easy to reward customers wherever you operate. With Twism, you’re in control—set how many Coins are earned per purchase, how often they’re awarded, and even create your own branded Coins. You can also invite existing customers to join your loyalty program by sending them Coins directly. Track performance through your dashboard with insights into customer habits. Notes: Twism operates with Bookings, Store, and requires Members Area. For physical businesses, Twism is available in the U.S. only. Our online platform is available in select countries, including the U.S., Canada, UK, Australia, and more. Multicurrency is not supported.

What the listing highlights

  • Loyalty: Reward Your Customers. Build Stronger Relationships. Increase Sales
  • Customized Widget: Showcase YOUR Brand with Your Colors & Messaging
  • Get Social: More Followers, Likes & Engagement with Social Rewards
  • Your Branded Coin: Simple yet Powerful Rewards Tool. No more confusing points or stars. 1 Coin = $1

Developer-written tags

  • Rewards
  • Coupons
  • Offers
  • loyalty
  • coins

Additional product media

Promotional media

Twism: Reward Your Customers banner
Banner

Official Wix marketplace summary

Wix Marketplace feedback

Official published marketplace Reviews
  1. 5 stars
    54.8% 17 reviews
  2. 4 stars
    22.6% 7 reviews
  3. 3 stars
    16.1% 5 reviews
  4. 2 stars
    3.2% 1 review
  5. 1 star
    3.2% 1 review

Review intelligence

App Market Index summaries derived from currently preserved Wix Review rows. The selected period affects only Review activity and Ratings; replies, publication state, and Review patterns describe the overall preserved dataset.

Review activity, rating distribution, stored replies, publication state, and App Market Index review-pattern signals.

Calculated as of

Review activity

Reviews whose original Wix Review date falls in the selected elapsed-day period, compared with the immediately preceding equal period. Each paired bar represents the same relative part of both periods.

Reviews in selected period

0 0 (percentage unavailable) vs previous 30 days

0 Reviews in the selected 30 days and 0 in the previous 30 days.

Review activity comparison.

Ratings in selected period

Current stored ratings for Reviews whose original Wix Review date falls in the selected elapsed-day period. Counts and percentages use only Reviews with a stored 1–5 star rating.
Average rating — Previous-period average unavailable
Sample size 0

No stored Reviews in this period

Stored replies

Reply coverage is the percentage of 31 preserved Reviews with at least one stored reply. Median and P75 use 31 Reviews with valid dated stored replies. Reply authorship is not inferred.
Stored reply rate.
Stored replies
31
Median first reply
2.3 days
P75 first reply
16.1 days

Stored publication state

Current stored state across 31 preserved Reviews. A Review may remain preserved after it is no longer published by Wix.
Stored Review publication state distribution.
Published
31 100%
Unpublished
0 0%
Unknown
0 0%

Review pattern signals

Automated App Market Index classifications, not proof of manipulation. Ordinary strength uses published 5-star Reviews. Suspicious unpublished is a separate signal for stored unpublished 5-star Reviews; an App can carry both kinds of evidence.
Review pattern signal counts.
Suspicious 0 of 17 stored published 5★ Reviews.
0 0%
Very suspicious 0 of 17 stored published 5★ Reviews.
0 0%
Extremely suspicious 0 of 17 stored published 5★ Reviews.
0 0%
Suspicious unpublished 0 of 31 preserved Reviews. Any stored unpublished 5-star Review qualifies independently; no cross-App relationship is required. The reason for unpublication is unknown.
0 0%

Review timeline

Visualize Review volume and rating mix over time, plus Review-pattern activity.

Active months
19
Peak Review month
Mar 2022 · 3

Review volume

Reviews are grouped by original Wix Review month. Rating colors use each Review's currently stored rating. Hover a column for exact monthly counts.
Ratings
Monthly stored Reviews split by rating.

Ratings describe currently preserved Reviews grouped by their original Review dates. Unpublished activity uses surviving Wix-supplied unpublication dates. Switch to Table for exact numbers.

App Market Index archive

Review list

Browse preserved published and unpublished Reviews.

These are preserved App Market Index Review rows. They are separate from the current official Wix marketplace summary shown above, and publication labels describe the state currently stored by App Market Index. About this archive

Show other reviews by reviewer
  1. curl2be
    4.0

    It is great so far, but....

    So far I really like this app, but I cannot make it work on the mobil version of my website. Any advice of what to do?

    Stored reply

    1. Reply

      Hi Curl2be, Apologies that you're experiencing an issue. The application "widget" which gets installed to your website is already mobile optimized, and should not have any problems displaying on most browsers. However there are mobile position controls you can access in your "Loyalty Widget" settings area that enable more customization options. Please fee free to send us a message to support@twism.com and we'll be sure to look into this further and make sure your customers have a great mobile experience.

  2. stickergeekdesigns
    4.0

    very good customer service

    **Amended** The team reached out to me and really took the time to listen to my concerns. Overall A+ for customer service. They added a dismiss option to the pop-up which will probably be great for some users. It still blocks my products and my customers just do not like pop-ups at all so I still have the widget disabled. Will definitely re-enable in future should they choose to make the pop-up optional. Very good customer service and I love everything else about app.*** Love the ease of use with this app. It worked seamlessly for customers. But the widget pop up (not the actual icon but the info popup) takes forever to go away and really discourages customers from shopping my store because they can't get it to go away with clicking on it. I would love to have the little icon there for those that want to access their coins but I don't want the popup info text, and there is no way to have the icon without the popup info. I completely disabled the widget because it was costing me sales.

    Stored reply

    1. Reply

      Thank you for your review and for taking the time to provide us with your additional feedback on the widget's pop-up message. We've delivered your insights to our product team and discussed an immediate solution for you to have the option to disable the welcome message pop-up. We'll be reaching out shortly with more information and updates. If you have any other questions, you can always reach us at support@twism.com.

  3. pharrisjoshua
    4.0

    Great Customer Service

    Still working with the app but the customer service I have received so far during the setup process has been great. Very fast and clear communication.

    Stored reply

    1. Reply

      Thank you so much for your review! At Twism, our priority is to ensure that you and your customers receive the best experiences. It’s our pleasure to assist with anything you may need to set up your loyalty program. Feel free to contact us at support@twism.com with any inquiries.

  4. abundantlivinginc
    4.0

    Easy to use

    So far I like this app, it was easy to add to my website, set up was easy, as well as customization. My only setback is I would like to see options for how much they spent = how many coins (its currently $100= X_____ "whatever option you chose when setting up your account", referrals (coins for sending referrals), and subscriptions (coins for keeping their subscription).

    Stored reply

    1. Reply

      Thank you so much for your review! We appreciate your valuable feedback as your comments help us to improve the Twism platform for everyone. Regarding your concern for the rewards rate, we'd like to mention that rewards are based on the percentage of coins customers will earn back based on each purchase. Meaning, a customer will not have to reach a $100 threshold each time. Instead, coins will be rewarded based on a percentage of their transaction amount. We also appreciate your feedback on referrals as our team is currently working to bring the referral program feature to the platform very soon. We also thank you for your request of rewards based on subscriptions. To collect your insights on how you envision subscription based rewards, please send us an email at support@twism.com as we would love to assist you in getting the most out of the Twism platform.

  5. chimiriakeel2
    4.0

    NEED MORE COLORS FOR THE ICON

    I really love this app but I see u can't change the color of the icon so blue doesn't go with how my website is designed, so I had to uninstall due to making my page look tacky.... THANKS FOR THE REPLY I WILL CERTAINLY COME BACK IN NOVEMBER!

    Stored reply

    1. Reply

      Hello! We appreciate your request and wanted to personally reach out and inform you that we have now published some updates to our app. One of these updates includes the ability to choose the color of your loyalty widget to match the theme of your website. We humbly invite you back to Twism so that you can experience it yourself! Our customer reviews are very important to us, and we hope that you will be willing to revise your review based on your further experiences. If you have any questions, please do not hesitate to reach out.

Plan comparison

Pricing & Plans

Free

Detailed plan information is not available for this App.

Displayed prices exclude tax where supplied.